Senior Product Manager (f/m/d) Consumer App

At Trusted Shops, we’re shaping Europe’s Community of Trust – a space where Businesses and Consumers connect with confidence, transparency, and security. Every day, millions of Users and thousands of Companies across Europe trust us to deliver safe, reliable, and seamless digital experiences. 

Home of our Product Development is the Products & Engineering department, which consists of 15 cross-functional product teams across 3 Product Domains, working in an agile environment. 

We are looking for a Senior Product Manager (f/m/d) for our Consumer App who thrives in a dynamic and creative environment, is passionate about shaping exceptional user experiences and is eager to drive innovation while advancing our mission. Join us and make a meaningful impact on millions of users every day!

Your Key Responsibilities as Senior Product Manager (f/m/d):

As a Senior Product Manager (f/m/d) for our Consumer App, you will play a key role in shaping the app’s long-term vision and driving its continuous evolution. You will lead initiatives that make the App indispensable to millions of Users, creating experiences they love and trust. Collaborating closely with Engineering, Design, Data, and cross-functional Stakeholders across the Organization, you will ensure that every Product decision delivers real value to users while achieving measurable business impact.

Why Join Trusted Shops?

• Personal Development: You’ll receive direct support from your Engineering Manager, ensuring your growth and success

• Health & Wellbeing: Participate in monthly health activities and earn an extra vacation day for achieving health goals

• Continuous Learning: Enjoy your “Self Education Day” every last Friday of the month, where you can focus on personal growth, attend internal tech talks, read a book, or work on your goals

• Inclusive Work Culture: Flexible working options and a focus on work-life balance. No late-night work expected

• If you want to know more about our organisation, feel free to check out the LinkedIn articles of our CTO

What your day as a Senior Product Manager (f/m/d) might look like:

• Start your day by setting up your mobile Workspace or arranging your desk at the office – whatever helps you get into a productive mindset.

• Open your personal Task Manager and immerse yourself in the Projects you are driving – balancing short-term operational tasks with long-term Strategic Visions.

• Join your Team for the daily Standup, aligning on priorities and setting the tone for a collaborative, agile day. Together, you’ll review your backlog, Kanban board, or whatever agile workflow your Team thrives on.

• Dive into meetings and work sessions that help you understand the business, build innovative Software, and learn from Data, Customer Insights, and Colleagues.

• Lunch break! Whether grabbing a quick bite at home or enjoying a meal with Teammates exploring nearby Restaurants, it’s a great time to recharge and connect.

• Afternoon sessions offer flexibility: Meetings, Workshops, or focused work – often in various Team constellations. Your strong communication and (self-)organization skills will shine as you balance multiple priorities.

• Prioritize features and initiatives based on user needs, Data Insights, and business impact, ensuring every decision drives value for both Customers and the Company.

• Stay connected with your Product Management peers through regular Meetings with your Group Product Manager, keeping you aligned with cross-Team developments, company strategy, and the latest trends in the Consumer App space.

• Still in the office at the end of the day? Treat yourself to a free drink on the rooftop terrace before heading home – and remember, we don’t believe in working late into the night.

• Or is it your monthly Self-Education Day? In that case, enjoy a full day dedicated to learning and personal growth, with no meetings and a self-chosen agenda to expand your skills and knowledge.

• Proven experience as a Senior Product Manager with responsibility for launching new products or business-critical features (ideally in SaaS or consumer mobile apps)

• Strong strategic thinking, combined with the ability to execute and deliver value step by step

• Strategic, outcome-oriented mindset: You think beyond features and connect your decisions directly to business value, customer needs, and company goals

• Consumer-centric foundation: You continuously seek out and amplify the voice of the consumer, ensuring user needs remain central to every decision

• Deep understanding of engagement mechanics (habit formation, retention loops) and the ability to translate app analytics (funnels, activation, engagement KPIs) into actionable decisions

• Growth mindset at heart: You are motivated by growth, not by preserving the status quo. You use data, insights, and bold decision-making to create momentum and scale

• Comfort with ambiguity and change: you thrive in environments where not everything is defined yet

• Excellent communication skills in English (German is a plus), and stakeholder management skills in a cross-functional, international environment

What we offer you:

• Hybrid work: Combine flexible remote work with team time in the office

• Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway

• Permanent contract with Europe's trusted brand

• One "Self Education Day" per month

• 28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival

• Buddy programme (an experienced trustee is at your side)

• Individual training opportunities

• Events (Team Events, Unit Events, etc.)

• Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is
independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.