Title Trusted Shops SE (DE) - Sales Manager*in DACH (f/m/d)
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Sales Manager*in DACH (f/m/d)

  • Hybrid
    • Cologne, Nordrhein-Westfalen, Germany
  • Commercial

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Job description

Grow with Purpose. Thrive with TRSTD.  

At TRSTD, we’re building the #1 Community of Trust in e-commerce. As a Sales Executive, you’ll be part of a purpose-driven team that empowers businesses with innovative SaaS solutions. Your mission is clear: help online shops build trust and grow their business.

Your Impact

Every call you make opens the door to new opportunities – for your customers, for online shoppers and for us. You’re not just selling a product; you’re offering solutions that make e-commerce safer and more successful. Your work directly impacts the growth of thousands of businesses across Europe.

  • End-to-End Sales Ownership: Drive new business by guiding prospective customers through the full sales cycle, from first outreach to closing.

  • Customer Values & Needs: Conduct proactive calls and discovery conversations to understand customer’s business needs and recommend the right TRSTD solutions.

  • Building Meaningful Customer Relationships: Prepare tailored proposals and manage follow-ups to build strong, trust-based relationships.

  • Structured & Transparent Sales Management: Maintain clear, accurate records of outreach and pipeline progress in our CRM (Salesforce).

  • Collaboration & Shared Learning: Work autonomously while contributing insights, best practices, and ideas to your team by collaborating with colleagues across markets.

Job requirements

  • Strong motivation for sales and a clear drive to acquire and develop new customer relationships - a core skill for success in this role.  

  • Proven experience in B2B outreach, including cold calling and selling digital or tech-based products - beneficial for navigating Trusted Shops’ sales environment.  

  • Confident use of core sales techniques, from structured needs analysis to objection handling and closing - valuable to achieving strong conversion results.  

  • A collaborative mindset, paired with curiosity and a desire to continuously improve - important for contributing to team growth and shared learning.  

  • Fluent German communication skills (spoken and written), with the ability to engage professionally with diverse customers — essential for serving our DACH market.

What we offer you

  • Hybrid work: Combine fixed office days (2 days / week) with flexible remote work.

  • Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management.

  • Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway

  • Permanent contract with Europe's trusted brand.

  • 28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival.

  • Buddy program: An experienced trustee is at your side.

  • Learning & Development: Individual training opportunities.

  • Events: Team Events, Unit Events, etc.

  • Health Pass: Earn an additional vacation day by actively participating in free online and offline sports, fitness and health courses.

Onboarding & Growth  

At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.   

The first four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialist, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth.  

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply! ​

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

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