UX Product Designer (f/m/d)

At Trusted Shops, we believe in a digital world where trust is the foundation of every online transaction. With over 30,000 online retailers and millions of consumers placing their confidence in our solutions, we are on a mission to build Europe’s Community of Trust.  

Headquarted in Cologne, Germany, more than 700 Trustees work across Europe every day to shape a digital world where shoppers and stores can connect with confidence.  

For us great products always come with great UX. Therefore, we are looking for you: an experienced and passionate UX Product Designer (m/f/d) to join us in raising the user experience and visual appeal of our entire B2C and B2B product portfolio to the next level. 

You will work together with our cross-functional product development teams and our UX team to improve the user experience of our products. You know how to create an understanding of the needs and motivations of both our customers and their end-users and how to translate your findings into a state-of-the-art interface with a top-notch visual quality. 

What your day as a UX Product Designer might look like

• Start your day with setting up your mobile working environment – or adjusting your table at the office and having a coffee with your colleagues. 

• Meet your Product Team in the daily stand-up. Discuss pressing topics and define what you want to accomplish today. 

  Time to get into the tunnel. Work on your current task fully focussed, may it be the preparation of a user testing or getting the visual design ready to hand over. 

• Lunch break! Grab a bite at home or maybe gather a few team members and colleagues and explore the restaurants around the office. 

• Support your Product Design peers in an ideation session in the afternoon. This workshop should lay the groundwork for developing a compelling product vision together. 

• Still in the office? Get a free drink on the rooftop terrace before going home, maybe? And remember: We don’t believe into working till the middle of the night here. 

• Or was this your monthly self-education day? In which case, no meetings for you today, but a self-chosen agenda of learning and self-improvement. 

You will develop UX concepts, perform user tests, build high fidelity designs, and take care of

• UI and Interaction Design. 

• Product Discovery, User Research & Usability Testing. 

• Information Architecture. 

• Creation of flows, prototypes, and high-fidelity visuals. 

• Evaluation of new products and features. 

• Maintaining and evolving our Design System. 

Your profile

• 3 years + of experience in the world of UX Design 

• You attach great importance to the small details of user experience while being pragmatic in shipping features iteratively. 

• You know how to translate the outcomes of your UX research into a state-of-the-art interface with a top-notch visual quality. 

• For the early evaluation of products and features, written concepts, prototypes and early (visual) exploration are your first reflex. 

• You have already gained experience with the execution of user research and enrich your assumptions with real business data. 

• You take ownership of your products and projects and are not afraid to conduct internal and external research or organise and facilitate workshops when necessary. 

• You are fluent in English. German is a plus. 
  

What we offer you

• Hybrid work: Combine flexible remote work with team time in the office

• Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway

• Permanent contract with Europe's trusted brand

• One "Self Education Day" per month

• 28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival

• Buddy programme (an experienced trustee is at your side)

• Individual training opportunities

• Events (Team Events, Unit Events, etc.)

• Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply! ​

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.