Teamlead Agile Coaching (f/m/d)

Job description

Trusted Shops develops SaaS solutions for over 30 million users and 30.000 companies all over Europe, such as the Trustmark, Money-back Guarantee, Legal Tech and the Experience Feedback platform eTrusted. With our products we pursue the mission to enable trust between people and businesses in the digital age over the last 20 years.

Home of our product development is the Trust Products & Services unit, which consists of 12 cross-functional product teams working in an agile environment. We are looking for an enthusiastic Agile Coach Lead who thrives in a creative, changing environment and who is passionate about coaching the coaches within the unit. 

For us this means:

  • Collaborating with the Agile Coaches you foster an environment that supports them in coaching the product department colleagues towards creating and delivering industry leading software products
  • Together with your team you drive the agile vision for the Product Development organisation and continuously develop it further using your ideas and expertise
  • You influence organizational development by supporting the unit to inspect & adapt within a rapidly changing technological and business landscape
  • You work closely with Product Management/ Engineering and other People Managers, representing interests towards purposeful agile working methods

Responsibilities & Tasks:

  • As team lead you are a role model and enable your team members in their further methodological and personal development and self-organisation through coaching, mentoring and leadership
  • Together with our Coaches you drive the agile vision for Product Development within Trusted Shops and continuously develop it further
  • You will take over the typical tasks of a team lead such as orientation interviews, annual interviews and salary discussions
  • Supported by HR, you act as a hiring manager for new colleagues in the Agile Coaching role and ensure the best possible onboarding


  • You have several years of experience as an Agile Coach / Scrum Master in a software development context
  • You have at least first experience as a team lead
  • You come along with profound knowledge of agile methodologies (Scrum/ Kanban/ etc.)
  • You already worked in a scaled environment and helped to further implement scaling methods into a business organisation
  • Your lateral leadership style is characterized by empowerment rather than delegation
  • You are an excellent observer and proficient in giving feedback
  • You have a naturally high degree of personal responsibility and are well organized

What we offer you:

  • A permanent employment contract with Europe's trust brand for online commerce in the heart of Cologne
  • 30,5 days of vacation, so you can recharge your batteries and get inspiration
  • Self education day: Spend one day per month exclusively for developing yourself and your skills
  • Work in one of our offices or remote (from germany, spain, italy, france, netherlands, poland or the UK)
  • Intensive training in your department and in the Trusted Shops organization
  • Buddy Program - An experienced TS staff member is at your side
  • Individual training opportunities through internal coaches, guilds, hackathons and the TS Knowledge
  • Team events - because the fun at work must not be neglected
  • Health Pass - Do something for yourself and take an extra day off next year
  • Jobrad - ride your new dream bike, in cooperation with JobRad as a “company bike”
  • A unique corporate spirit - We put trust, appreciation and your personality first. Working independently and freely as well as the ability to learn from mistakes are also part of our core values
  • International, open-minded teams full of energy at five locations with a common goal: to make e-commerce more secure