Product Owner (f/m/d)

Job description

Trusted Shops develops SaaS solutions for over 30 million users and 30.000 companies all over Europe. Our product suite includes products such as the trustmark, buyer protection and the experience feedback platform eTrusted. With our products we pursue the mission to enable trust between people and businesses in the digital age over the last 20 years.

Together with around a dozen other Product Owners, you drive the value of your product, and the value of the entire product portfolio. Each Product Owner has the liberty to figure out which activities best help them do that. You carry the ownership of the product in terms of quality and delivery as per the expectations you aligned with your peers and management. Typical deliverables are:

  • Creating a product vision with a defined set of ideas to reach your goals
  • Elaborating a way to evaluate ideas with- and get inspiration from your users
  • Managing a prioritised backlog with clear description of requested functionality
  • Defining a set of personas and customer problems to be tackled
  • Generating transparent product documentation and rollout time lines
  • Precising a concept for tracking the product usage to display product KPIs
  • Mapping stakeholders and a way to gather stakeholder feedback and buy-in
  • Developing a monetization strategy for your product


  • You can quickly gauge product risks and actively look for ways to mitigate them
  • You come along with a pronounced technical understanding for software products
  • You use user research and insights to back up your product development
  • You have gathered experience as a Product Manager and/or Product Owner
  • You collaborate based on mutual respect
  • Excellent communication skills in English, to bring your team and its stakeholders to the same page. German is a plus
  • You stay focused on the big goals, and go the extra mile to bring everyone there
  • You drive good decisions, also through assisting others to reach one

What we offer you

  • A permanent employment contract with Europe's trust brand for online commerce in the heart of Cologne
  • 30,5 days of vacation, so you can recharge your batteries and get inspiration
  • Self education day: Spend one day per month exclusively for developing yourself and your skills
  • Work in one of our offices or remote (from germany, spain, italy, france, netherlands, poland or the UK)
  • Intensive training in your department and in the Trusted Shops organization
  • Buddy Program - An experienced TS staff member is at your side
  • Individual training opportunities through internal coaches, guilds, hackathons and the TS Knowledge
  • Team events - because the fun at work must not be neglected
  • Health Pass - Do something for yourself and take an extra day off next year
  • Jobrad - ride your new dream bike, in cooperation with JobRad as a “company bike”
  • A unique corporate spirit - We put trust, appreciation and your personality first. Working independently and freely as well as the ability to learn from mistakes are also part of our core values
  • International, open-minded teams full of energy at five locations with a common goal: to make e-commerce more secure