IT Project Manager (f/m/d)

Job description

Together with your team, you are responsible for the modules, SDKs and plug-ins to optimally integrate Trusted Shops' products into websites, systems and platforms. The focus is on shop software systems (Shopify, Magento, ..), CRM (Salesforce, Zendesk, ..) or customer service systems as well as reputation and marketing tools.

Your task is to maintain these modules in various and to ensure their smooth functionality on an ongoing basis. You will work together with internal and external experts from various departments such as technical support, product development and our partner management.

  • You manage projects for (further) development of modules with internal & external developers/agencies from the idea to the release

  • You support the team in creating technical concepts for the development of new connections

  • You keep an eye on already launched modules and react to customer feedback or innovations to proactively derive any necessary adjustments

  • You take requirements from internal departments and formulate them as orders to external developers/agencies (bugfixing, updates)

  • You continuously ensure high quality of our connections, e.g. by testing or establishing testing standards

  • You take care of the technical documentation and maintain integration manuals for our customers


  • Project management skills that you have already been able to apply in managing IT- Projects
  • You have a naturally high degree of personal responsibility and are well organized
  • You have a good understanding of business processes and requirements in e-commerce
  • You are strong in communication and have high quality standards for your work
  • You have experience in working with agencies / external service providers
  • Ideally you come along with a basic technical understanding of shop and CRM systems, as well as a good sense of user experience/usability
  • You bring along very good knowledge of the German and English language

What we offer:

  • A permanent employment contract with Europe's trust brand for online commerce
  • 30,5 days of vacation, so you can recharge your batteries and get inspiration
  • Work in one of our offices or remote (from Germany, Spain, Italy, France, Netherlands, Poland or the UK)
  • Intensive training in your department and in the Trusted Shops organization
  • Buddy Program - An experienced TS staff member is at your side
  • Customised development and training opportunities
  • Team events - because the fun at work must not be neglected
  • Health Pass - Do something for yourself and take an extra day off next year
  • Jobrad - ride your new dream bike, in cooperation with JobRad as a “company bike”
  • A unique corporate spirit - We put trust, appreciation and your personality first. Working independently and freely as well as the ability to learn from mistakes are also part of our core values
  • International, open-minded teams full of energy at five locations with a common goal: to make e-commerce more secure