Strong motivation for sales and a clear drive to acquire and develop new customer relationships.
Proven experience in B2B outreach, including cold calling and selling digital or tech-based products.
Confident use of core sales techniques, from structured needs analysis to objection handling and closing.
A collaborative mindset, paired with curiosity and a desire to continuously improve.
Fluent Dutch communication skills (spoken and written), with the ability to engage professionally with diverse customers.
What we offer you
Hybrid work: Combine fixed office days (3days / week) with flexible remote work
Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Contract with Europe's trusted brand
25 vacation days
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
Onboarding & Growth
At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.
The four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialist, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","max_hours_per_week":null,"dynamic_fields":[{"name":"Translation Career Page","value":"Dutch, English, German","translations":{"de":{"name":"Translation Career Page","value":"Dutch , English , German "},"en":{"name":"Translation Career Page","value":"Dutch, English, German"},"nl":{"name":"Translation Career Page","value":"Dutch, English, German"}}}],"highlight":null,"experience_code":"student_school","description":"Grow with Purpose. Thrive with Trusted Shops.
At Trusted Shops, we’re building the #1 Community of Trust in e-commerce. As a Sales Executive, you’ll be part of a purpose-driven team that empowers businesses with innovative SaaS solutions. Your mission is clear: help online shops build trust and grow their business.
Every call you make opens the door to new opportunities – for your customers and for us. You’re not just selling a product; you’re offering solutions that make e-commerce safer and more successful. Your work directly impacts the growth of thousands of businesses across Europe.
Drive new business by guiding prospective customers through the full sales cycle, from first outreach to closing.
Conduct proactive calls and discovery conversations to understand customer’s business needs and recommend the right Trusted Shops solutions.
Prepare tailored proposals and manage follow-ups to build strong, trust-based relationships.
Maintain clear, accurate records of outreach and pipeline progress.
Work autonomously while contributing insights, best practices, and ideas to your team.
Collaborate with colleagues across markets to strengthen Trusted Shops’ global sales approach and customer experience.
This is a full‑time hybrid position based in Amsterdam, Netherlands.
","careers_apply_url":"https://trustedshops.recruitee.com/o/sales-executive-benelux-fmd-2/c/new","options_title":"off","employment_type_code":"fulltime_permanent","tags":["JR2025001276","JR2025001634","PME"],"department":"ACT International","published_at":"2026-03-18 07:51:10 UTC","remote":false,"min_hours":40,"id":2531363,"country_code":"NL","cover_image":null,"locations_question":null,"created_at":"2026-03-18 07:51:04 UTC","location":"Amsterdam, Noord-Holland, Netherlands","careers_url":"https://trustedshops.recruitee.com/o/sales-executive-benelux-fmd-2","status":"published","city":"Amsterdam","sharing_description":"Grow with Purpose. Thrive with Trusted Shops.At Trusted Shops, we’re building the #1 Community of Trust in e-commerce. As a Sales Executive, you’ll be part of a purpose-driven team that empowers busin","options_salutation":"off","open_questions":[{"id":4007285,"position":1,"options":{},"required":true,"body":"Where are you located? Please keep in mind it is Amsterdam based hybrid position.","kind":"string","translations":{"de":{"body":"Where are you located? Please keep in mind it is Amsterdam based hybrid position."},"en":{"body":"Where are you located? Please keep in mind it is Amsterdam based hybrid position."},"nl":{"body":"Where are you located? Please keep in mind it is Amsterdam based hybrid position."}},"open_question_options":[]},{"id":4007286,"position":2,"options":{},"required":true,"body":"Do you already have a valid work permit in Netherlands?","kind":"boolean","translations":{"de":{"body":"Do you already have a valid work permit in Netherlands?"},"en":{"body":"Do you already have a valid work permit in Netherlands?"},"nl":{"body":"Do you already have a valid work permit in Netherlands?"}},"open_question_options":[]},{"id":4007287,"position":3,"options":{},"required":true,"body":"What are your monthly total salary expectations (base plus bonus)?","kind":"string","translations":{"de":{"body":"What are your monthly total salary expectations (base plus bonus)?"},"en":{"body":"What are your monthly total salary expectations (base plus bonus)?"},"nl":{"body":"What are your monthly total salary expectations (base plus bonus)?"}},"open_question_options":[]},{"id":4007288,"position":4,"options":{},"required":true,"body":"When are you available to start (notice period)?","kind":"string","translations":{"de":{"body":"When are you available to start (notice period)?"},"en":{"body":"When are you available to start (notice period)?"},"nl":{"body":"When are you available to start (notice period)?"}},"open_question_options":[]},{"id":4007289,"position":5,"options":{},"required":true,"body":"What is your level of Dutch?","kind":"string","translations":{"de":{"body":"What is your level of Dutch?"},"en":{"body":"What is your level of Dutch?"},"nl":{"body":"What is your level of Dutch?"}},"open_question_options":[]},{"id":4007290,"position":6,"options":{},"required":true,"body":"Do you agree that we keep your CV in our pipeline for the future?","kind":"boolean","translations":{"de":{"body":"Do you agree that we keep your CV in our pipeline for the future?"},"en":{"body":"Do you agree that we keep your CV in our pipeline for the future?"},"nl":{"body":"Do you agree that we keep your CV in our pipeline for the future?"}},"open_question_options":[]},{"id":4007291,"position":7,"options":{},"required":true,"body":"How many years of experience do you have in e-commerce/SaaS industry?","kind":"string","translations":{"de":{"body":"How many years of experience do you have in e-commerce/SaaS industry?"},"en":{"body":"How many years of experience do you have in e-commerce/SaaS industry?"},"nl":{"body":"How many years of experience do you have in e-commerce/SaaS industry?"}},"open_question_options":[]},{"id":4065897,"position":8,"options":{},"required":false,"body":"Have you been referred? please add the name of the person you know at Trusted Shops","kind":"string","translations":{"de":{"body":"Have you been referred? please add the name of the person you know at Trusted Shops"},"en":{"body":"Have you been referred? please add the name of the person you know at Trusted Shops"},"nl":{"body":"Have you been referred? please add the name of the person you know at Trusted Shops"}},"open_question_options":[]}],"translations":{"de":{"description":"Groei met een doel. Groei met Trusted Shops.
Bij Trusted Shops bouwen we aan de #1 Community of Trust in e-commerce. Als Sales Executive maak je deel uit van een doelgericht team dat bedrijven ondersteunt met innovatieve SaaS-oplossingen. Jouw missie is helder: online shops helpen vertrouwen op te bouwen en hun bedrijf te laten groeien.
Elke activiteit die je doet, opent de deur naar nieuwe kansen; Voor jouw klanten én voor ons. Je verkoopt niet zomaar een product, je biedt oplossingen die e-commerce veiliger en succesvoller maken. Jouw werk heeft directe impact op de groei van duizenden bedrijven in heel Europa.
Jouw verantwoordelijkheden
Nieuwe omzet genereren door potentiële klanten te begeleiden door de volledige salescyclus, van eerste contact tot closing.
Proactieve acquisitie en discovery-gesprekken voeren om de behoeften van klanten te begrijpen en de juiste Trusted Shops-oplossingen te adviseren.
Op maat gemaakte voorstellen voorbereiden en opvolgen om sterke, op vertrouwen gebaseerde relaties op te bouwen.
Duidelijke en nauwkeurige rapportages bijhouden van acquisitie en pipeline-voortgang.
Zelfstandig werken terwijl je inzichten, best practices en ideeën deelt met je team.
Samenwerken met collega’s in verschillende markten om de wereldwijde salesaanpak en klantervaring van Trusted Shops te versterken.
Dit is een fulltime hybride functie in Amsterdam, Nederland.
","title":"Sales Executive Benelux (f/m/d)","highlight":null,"sharing_image":null,"requirements":"Sterke motivatie voor sales en een duidelijke drive om nieuwe klantrelaties op te bouwen en te ontwikkelen.
Aantoonbare ervaring met B2B-acquisitie, inclusief cold calling en het verkopen van digitale of tech-gedreven producten.
Zelfverzekerd gebruik van kerntechnieken in sales, van gestructureerde behoefteanalyse tot behandelen van bezwaren en closing.
Een mindset gericht op samenwerking, gecombineerd met nieuwsgierigheid en de wens om continu te verbeteren.
Vloeiende communicatievaardigheden in Nederlands (gesproken en geschreven), met het vermogen om professioneel te communiceren met diverse klanten.
Wat wij jou bieden
Hybride werken: Combineer vaste kantoordagen (3 dagen per week) met flexibel remote werken.
Academy Onboarding: 4 weken onboarding samen met alle nieuwe collega’s in Sales, Customer Success en Account Management.
Workation: Tijdelijk werken vanaf een bestemming naar keuze binnen de EU, IJsland, Liechtenstein of Noorwegen.
Contract bij Europa’s vertrouwde merk.
25 vakantiedagen.
Buddyprogramma (een ervaren collega staat aan je zijde).
Individuele trainingsmogelijkheden.
Events (Team Events, Unit Events, etc.).
Health Pass (gratis online en offline sport-, fitness- en gezondheidsactiviteiten).
Onboarding & Groei
Bij Trusted Shops start je jouw reis met een onboarding die vertrouwen, verbinding en echte vooruitgang stimuleert. Het begint met de Culture & Value Week: een energieke start op kantoor waar je leert, samenwerkt en onze waarden van dichtbij ervaart.
De vier onboardingsweken geven je alles wat je nodig hebt om te slagen: van tools en workflows tot de Trusted Shops-mindset. Met voortdurende ondersteuning van lokale champions, enablement-specialisten, regelmatige feedback en een wereldwijde onboardingsgroep bouw je snel de vaardigheden en het netwerk op die jouw groei versnellen.
BOUW EEN COMMUNITY OF TRUST MET ONS – #cometotrust
Niet zeker of je voldoet aan alle criteria? Solliciteer! Bij Trusted Shops draait het om jou als persoon; of je bij ons past staat los van gender, nationaliteit, etnische of sociale achtergrond, religie/overtuiging, beperking, leeftijd, seksuele oriëntatie of identiteit. Trusted Shops staat duidelijk voor diversiteit en tegen discriminatie.
","sharing_title":"Sales Executive Benelux (f/m/d)","sharing_description":"Groei met een doel. Groei met Trusted Shops.Bij Trusted Shops bouwen we aan de #1 Community of Trust in e-commerce. Als Sales Executive maak je deel uit van een doelgericht team dat bedrijven onderste","locations_question":"Was ist dein bevorzugter Arbeitsort?"},"en":{"description":"Grow with Purpose. Thrive with Trusted Shops.
At Trusted Shops, we’re building the #1 Community of Trust in e-commerce. As a Sales Executive, you’ll be part of a purpose-driven team that empowers businesses with innovative SaaS solutions. Your mission is clear: help online shops build trust and grow their business.
Every call you make opens the door to new opportunities – for your customers and for us. You’re not just selling a product; you’re offering solutions that make e-commerce safer and more successful. Your work directly impacts the growth of thousands of businesses across Europe.
Drive new business by guiding prospective customers through the full sales cycle, from first outreach to closing.
Conduct proactive calls and discovery conversations to understand customer’s business needs and recommend the right Trusted Shops solutions.
Prepare tailored proposals and manage follow-ups to build strong, trust-based relationships.
Maintain clear, accurate records of outreach and pipeline progress.
Work autonomously while contributing insights, best practices, and ideas to your team.
Collaborate with colleagues across markets to strengthen Trusted Shops’ global sales approach and customer experience.
This is a full‑time hybrid position based in Amsterdam, Netherlands.
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Proven experience in B2B outreach, including cold calling and selling digital or tech-based products.
Confident use of core sales techniques, from structured needs analysis to objection handling and closing.
A collaborative mindset, paired with curiosity and a desire to continuously improve.
Fluent Dutch communication skills (spoken and written), with the ability to engage professionally with diverse customers.
What we offer you
Hybrid work: Combine fixed office days (3days / week) with flexible remote work
Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Contract with Europe's trusted brand
25 vacation days
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
Onboarding & Growth
At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.
The four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialist, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","sharing_title":"Sales Executive Benelux (f/m/d)","sharing_description":"Grow with Purpose. Thrive with Trusted Shops.At Trusted Shops, we’re building the #1 Community of Trust in e-commerce. As a Sales Executive, you’ll be part of a purpose-driven team that empowers busin","locations_question":null},"nl":{"description":"Groei met een doel. Groei met Trusted Shops.
Bij Trusted Shops bouwen we aan de #1 Community of Trust in e-commerce. Als Sales Executive maak je deel uit van een doelgericht team dat bedrijven ondersteunt met innovatieve SaaS-oplossingen. Jouw missie is helder: online shops helpen vertrouwen op te bouwen en hun bedrijf te laten groeien.
Elke activiteit die je doet, opent de deur naar nieuwe kansen; Voor jouw klanten én voor ons. Je verkoopt niet zomaar een product, je biedt oplossingen die e-commerce veiliger en succesvoller maken. Jouw werk heeft directe impact op de groei van duizenden bedrijven in heel Europa.
Jouw verantwoordelijkheden
Nieuwe omzet genereren door potentiële klanten te begeleiden door de volledige salescyclus, van eerste contact tot closing.
Proactieve acquisitie en discovery-gesprekken voeren om de behoeften van klanten te begrijpen en de juiste Trusted Shops-oplossingen te adviseren.
Op maat gemaakte voorstellen voorbereiden en opvolgen om sterke, op vertrouwen gebaseerde relaties op te bouwen.
Duidelijke en nauwkeurige rapportages bijhouden van acquisitie en pipeline-voortgang.
Zelfstandig werken terwijl je inzichten, best practices en ideeën deelt met je team.
Samenwerken met collega’s in verschillende markten om de wereldwijde salesaanpak en klantervaring van Trusted Shops te versterken.
Dit is een fulltime hybride functie in Amsterdam, Nederland.
","title":"Sales Executive Benelux (f/m/d)","highlight":null,"sharing_image":null,"requirements":"Sterke motivatie voor sales en een duidelijke drive om nieuwe klantrelaties op te bouwen en te ontwikkelen.
Aantoonbare ervaring met B2B-acquisitie, inclusief cold calling en het verkopen van digitale of tech-gedreven producten.
Zelfverzekerd gebruik van kerntechnieken in sales, van gestructureerde behoefteanalyse tot behandelen van bezwaren en closing.
Een mindset gericht op samenwerking, gecombineerd met nieuwsgierigheid en de wens om continu te verbeteren.
Vloeiende communicatievaardigheden in Nederlands (gesproken en geschreven), met het vermogen om professioneel te communiceren met diverse klanten.
Wat wij jou bieden
Hybride werken: Combineer vaste kantoordagen (3 dagen per week) met flexibel remote werken.
Academy Onboarding: 4 weken onboarding samen met alle nieuwe collega’s in Sales, Customer Success en Account Management.
Workation: Tijdelijk werken vanaf een bestemming naar keuze binnen de EU, IJsland, Liechtenstein of Noorwegen.
Contract bij Europa’s vertrouwde merk.
25 vakantiedagen.
Buddyprogramma (een ervaren collega staat aan je zijde).
Individuele trainingsmogelijkheden.
Events (Team Events, Unit Events, etc.).
Health Pass (gratis online en offline sport-, fitness- en gezondheidsactiviteiten).
Onboarding & Groei
Bij Trusted Shops start je jouw reis met een onboarding die vertrouwen, verbinding en echte vooruitgang stimuleert. Het begint met de Culture & Value Week: een energieke start op kantoor waar je leert, samenwerkt en onze waarden van dichtbij ervaart.
De vier onboardingsweken geven je alles wat je nodig hebt om te slagen: van tools en workflows tot de Trusted Shops-mindset. Met voortdurende ondersteuning van lokale champions, enablement-specialisten, regelmatige feedback en een wereldwijde onboardingsgroep bouw je snel de vaardigheden en het netwerk op die jouw groei versnellen.
BOUW EEN COMMUNITY OF TRUST MET ONS – #cometotrust
Niet zeker of je voldoet aan alle criteria? Solliciteer! Bij Trusted Shops draait het om jou als persoon; of je bij ons past staat los van gender, nationaliteit, etnische of sociale achtergrond, religie/overtuiging, beperking, leeftijd, seksuele oriëntatie of identiteit. Trusted Shops staat duidelijk voor diversiteit en tegen discriminatie.
","sharing_title":"Sales Executive Benelux (f/m/d)","sharing_description":"Groei met een doel. Groei met Trusted Shops.Bij Trusted Shops bouwen we aan de #1 Community of Trust in e-commerce. Als Sales Executive maak je deel uit van een doelgericht team dat bedrijven onderste","locations_question":null}},"options_cover_letter":"optional"},{"position":677,"postal_code":"50823","locations_question_type":"multiple_choice","guid":"f7lhb","education_code":"high_school","on_site":false,"options_photo":"off","locations_question_required":true,"sharing_title":"Account Manager DACH (f/m/d)","company_name":"Trusted Shops SE (DE)","slug":"account-manager-dach-fmd","options_cv":"required","min_hours_per_week":"40","max_hours":null,"options_phone":"required","locations":[{"id":29354,"name":"Cologne","state":"Nordrhein-Westfalen","country":"Deutschland","city":"Cologne","translations":{"de":{"name":"Cologne","city":"Cologne","postal_code":"50823","street":"Subbelrather Str. 15c ","note":null},"en":{"name":"Cologne","city":"Cologne","postal_code":"50823","street":"Subbelrather Str. 15c ","note":null}},"country_code":"DE","postal_code":"50823","state_code":"NW","street":"Subbelrather Str. 15c ","note":null},{"id":270460,"name":"Berlin","state":"Berlin","country":"Deutschland","city":"Berlin","translations":{"de":{"name":"Berlin","city":"Berlin","postal_code":null,"street":null,"note":null},"en":{"name":"Berlin","city":"Berlin","postal_code":null,"street":null,"note":null}},"country_code":"DE","postal_code":null,"state_code":"BE","street":null,"note":null}],"state_name":"Nordrhein-Westfalen","country":"Germany","category_code":"sales","close_at":null,"updated_at":"2026-07-17 07:32:56 UTC","sharing_image":null,"salary":{"max":null,"min":null,"period":null,"currency":null},"location_question_visible":true,"mailbox_email":"job.f7lhb@trustedshops.recruitee.com","hybrid":true,"title":"Account Manager DACH (f/m/d)","state_code":"NW","requirements":"Demonstrated experience in proactive B2B account management, ideally in SaaS or tech-driven environments - ready to own a portfolio and drive meaningful customer outcomes.
Proven ability to manage large client portfolios, up to 1,000 accounts, balancing day-to-day support with long-term strategic planning - skilled at prioritizing and delivering results at scale.
Strong communication and interpersonal skills, paired with a customer-centric mindset and hands-on approach - able to build trust, resolve challenges, and foster long-term partnerships.
Analytical and strategic thinker with a natural sales instinct and persuasive ability - capable of identifying growth opportunities and positioning solutions effectively.
Passion for e-commerce and digital technologies, with practical experience using CRM tools (e.g., Salesforce) — driven to optimize processes and maximize client performance.
Fluent German and highly proficient in English — able to engage confidently with international clients and stakeholders.
Join Trusted Shops and launch your purpose-driven career in SaaS and e-commerce.
What we offer you
Hybrid work: Combine fixed office days (2 days/week) with flexible remote work
Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
Onboarding & Growth
At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.
The four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialist, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","max_hours_per_week":null,"dynamic_fields":[{"name":"Translation Career Page","value":"English","translations":{"de":{"name":"Translation Career Page","value":"English "},"en":{"name":"Translation Career Page","value":"English"}}}],"highlight":"","experience_code":"student_school","description":"Grow with Purpose. Thrive with Trusted Shops.
At Trusted Shops, we believe in purpose-driven careers and structured excellence. As an Account Manager, you’ll take ownership of a diverse portfolio of B2B customers and help them succeed in the fast-paced world of e-commerce. Your mission is to unlock growth for your customers. Every negotiation, every upsell, every renewal strengthens partnerships and drives success – for your customers and for us.
What You'll Do
Take ownership of a portfolio of small to mid-sized online shops (Tech Touch), managing day-to-day customer needs - a fundamental responsibility for success in this role.
Proactively identify opportunities to improve customer performance and implement tailored expansion strategies - essential for driving measurable growth.
Develop accounts strategically and commercially, negotiating confidently to achieve mutually beneficial outcomes - critical for business success and client satisfaction.
Work closely with internal teams, including Sales, Legal, and Product, to ensure coordinated support and smooth execution - important for delivering a seamless customer experience.
Collaborate with a dedicated Customer Success Manager to maximize client retention and long-term success - key to sustaining strong, trust-based relationships.
Account Manager (f/m/d) | B2B SaaS | E-Commerce
Bei Trusted Shops bauen wir die führende Community of Trust im E-Commerce auf und schaffen digitales Vertrauen zwischen Menschen, Unternehmen und AI-Agents. Als Account Manager arbeitest du hybrid in einer unbefristeten Position an unserem Standort in Köln oder Berlin und unterstützt Unternehmen dabei, den größtmöglichen Mehrwert aus unseren B2B-SaaS-Lösungen zu erzielen.
Dein Impact:
Vertrauen ist einer der wichtigsten Erfolgsfaktoren im E-Commerce. In deiner Rolle begleitest du Bestandskund:innen dabei, ihre Ziele zu erreichen, Wachstumspotenziale zu erschließen und langfristig erfolgreich zu sein. Dabei wirst du Teil eines internationalen Teams aus 700+ Kolleg:innen, das mehr als 25.000 Online-Shops und über 40 Millionen Verbraucher:innen in unserer Community of Trust unterstützt.
Ownership & Strategische Account-Entwicklung: Du betreust eigenständig ein Portfolio kleiner bis mittelgroßer Online-Shops und entwickelst deine Accounts vorausschauend weiter.
Customer Value: Du analysierst Bedarfe und Performance proaktiv, leitest sinnvolle Maßnahmen ab und setzt individuelle Expansionsstrategien für nachhaltiges Wachstum um.
Vertrauensvolle Partnerschaften: Du entwickelst Beziehungen kontinuierlich weiter, erarbeitest passgenaue Empfehlungen und gestaltest langfristige, stabile Partnerschaften auf Augenhöhe.
Cross-Functional Collaboration: Du arbeitest eng und abgestimmt mit internen Schnittstellen wie Sales, Legal und Product zusammen, um eine konsistente und hochwertige Kund:innenbetreuung sicherzustellen.
Performance-Metriken: Gemeinsam mit einem Customer Success Manager nutzt du KPIs und Insights, um Bindung, Zufriedenheit und langfristigen Erfolg der Kund:innen gezielt zu fördern.
Account-Ownership-Erfahrung: Erfolgreiche Betreuung von B2B-Portfolios – idealerweise in SaaS-, E-Commerce- oder technologiegetriebenen Umfeld.
Ausgeprägte Kundenorientierung: Du bist erfahren im Umgang mit großen Kundenportfolios von bis zu 600 Accounts und verbindest strukturierte operative Betreuung mit langfristiger, strategischer Weiterentwicklung.
Verhandlungsstärke & Sales-Instinkt: Natürlicher Verkaufssinn und überzeugende Verhandlungskompetenz, um Lösungen wirkungsvoll zu positionieren und aktiv Wachstumspotenziale in Accounts zu erschließen.
Proaktive Kommunikationsfähigkeiten: Du hast Freude daran, Kund:innen aktiv anzusprechen und ihre Bedürfnisse frühzeitig zu erkennen, um den Erfolg ihres Online-Shops zu fördern.
Analytisches Denken & Tools: Du nutzt CRM-Systeme wie Salesforce routiniert und triffst Entscheidungen auf Basis von Daten, um Prozesse zu optimieren und die Performance deiner Accounts nachhaltig zu steigern.
Fließendes Deutsch und sehr gutes Englisch: Empathischer und professioneller Austausch mit internen und externen Stakeholdern, um Vertrauen aufzubauen und langfristige Beziehungen zu fördern.
Hybrides Arbeiten: Kombiniere Bürotage (2 Tage/Woche) mit flexiblen Remote-Optionen.
Academy Onboarding: 4-wöchiges Onboarding gemeinsam mit allen Neustarter:innen in Sales, Customer Success und Account Management.
Workation: Temporär von einem Ort deiner Wahl innerhalb der EU, Island, Liechtenstein oder Norwegen arbeiten.
Unbefristeter Vertrag bei Europas vertrauenswürdigster Marke.
28 Urlaubstage + 2,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval.
Buddy-Programm: Eine erfahrene Vertrauensperson steht dir zur Seite.
Learning & Development: Individuelle Weiterbildungsmöglichkeiten für deine persönliche Entwicklung.
Events: Team-Events, Unit-Events und mehr.
Health Pass: Erhalte einen zusätzlichen Urlaubstag, wenn du aktiv an kostenlosen Online- und Offline-Kursen zu Sport, Fitness und Gesundheit teilnimmst.
Onboarding & Wachstum
Bei Trusted Shops startest du mit einem Onboarding-Erlebnis, das dir Sicherheit, Verbindung und echten Schwung gibt. Alles beginnt mit der Culture & Value Week: einem inspirierenden In-Office-Start, bei dem du lernst, kollaborierst und unsere Werte hautnah erlebst.
Die vier Onboarding-Wochen geben dir alles, was du brauchst, um erfolgreich zu sein – von Tools und Workflows bis hin zu unserer Trusted Shops-Mentalität. Mit kontinuierlicher Unterstützung durch lokale Champions, Enablement-Spezialist:innen, regelmäßigem Feedback und einer globalen Onboarding-Gruppe baust du schnell die Skills und das Netzwerk auf, die dein Wachstum antreiben.
","sharing_title":"Account Manager:in DACH (f/m/d)","sharing_description":"Account Manager (f/m/d) | B2B SaaS | E-CommerceBei Trusted Shops bauen wir die führende Community of Trust im E-Commerce auf und schaffen digitales Vertrauen zwischen Menschen, Unternehmen und AI-Ag","locations_question":"Von welchem Standort möchtest du arbeiten? "},"en":{"description":"Grow with Purpose. Thrive with Trusted Shops.
At Trusted Shops, we believe in purpose-driven careers and structured excellence. As an Account Manager, you’ll take ownership of a diverse portfolio of B2B customers and help them succeed in the fast-paced world of e-commerce. Your mission is to unlock growth for your customers. Every negotiation, every upsell, every renewal strengthens partnerships and drives success – for your customers and for us.
What You'll Do
Take ownership of a portfolio of small to mid-sized online shops (Tech Touch), managing day-to-day customer needs - a fundamental responsibility for success in this role.
Proactively identify opportunities to improve customer performance and implement tailored expansion strategies - essential for driving measurable growth.
Develop accounts strategically and commercially, negotiating confidently to achieve mutually beneficial outcomes - critical for business success and client satisfaction.
Work closely with internal teams, including Sales, Legal, and Product, to ensure coordinated support and smooth execution - important for delivering a seamless customer experience.
Collaborate with a dedicated Customer Success Manager to maximize client retention and long-term success - key to sustaining strong, trust-based relationships.
Demonstrated experience in proactive B2B account management, ideally in SaaS or tech-driven environments - ready to own a portfolio and drive meaningful customer outcomes.
Proven ability to manage large client portfolios, up to 1,000 accounts, balancing day-to-day support with long-term strategic planning - skilled at prioritizing and delivering results at scale.
Strong communication and interpersonal skills, paired with a customer-centric mindset and hands-on approach - able to build trust, resolve challenges, and foster long-term partnerships.
Analytical and strategic thinker with a natural sales instinct and persuasive ability - capable of identifying growth opportunities and positioning solutions effectively.
Passion for e-commerce and digital technologies, with practical experience using CRM tools (e.g., Salesforce) — driven to optimize processes and maximize client performance.
Fluent German and highly proficient in English — able to engage confidently with international clients and stakeholders.
Join Trusted Shops and launch your purpose-driven career in SaaS and e-commerce.
What we offer you
Hybrid work: Combine fixed office days (2 days/week) with flexible remote work
Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
Onboarding & Growth
At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.
The four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialist, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","sharing_title":"Account Manager DACH (f/m/d)","sharing_description":"Grow with Purpose. Thrive with Trusted Shops. At Trusted Shops, we believe in purpose-driven careers and structured excellence. As an Account Manager, you’ll take ownership of a diverse portfolio of ","locations_question":"What is your preferred work location?"}},"options_cover_letter":"optional"},{"position":673,"postal_code":"50823","locations_question_type":"multiple_choice","guid":"e8b51","education_code":"bachelor_degree","on_site":false,"options_photo":"optional","locations_question_required":true,"sharing_title":"Fullstack Engineer – Frontend Focus (React & TypeScript) (m/f/d)","company_name":"Trusted Shops SE (DE)","slug":"senior-business-controller-hr-controlling-mwd","options_cv":"required","min_hours_per_week":"40.00","max_hours":40,"options_phone":"required","locations":[{"id":29354,"name":"Cologne","state":"Nordrhein-Westfalen","country":"Deutschland","city":"Cologne","translations":{"de":{"name":"Cologne","city":"Cologne","postal_code":"50823","street":"Subbelrather Str. 15c ","note":null},"en":{"name":"Cologne","city":"Cologne","postal_code":"50823","street":"Subbelrather Str. 15c ","note":null}},"country_code":"DE","postal_code":"50823","state_code":"NW","street":"Subbelrather Str. 15c ","note":null},{"id":270460,"name":"Berlin","state":"Berlin","country":"Deutschland","city":"Berlin","translations":{"de":{"name":"Berlin","city":"Berlin","postal_code":null,"street":null,"note":null},"en":{"name":"Berlin","city":"Berlin","postal_code":null,"street":null,"note":null}},"country_code":"DE","postal_code":null,"state_code":"BE","street":null,"note":null}],"state_name":"Nordrhein-Westfalen","country":"Germany","category_code":"internet","close_at":null,"updated_at":"2026-07-21 13:21:33 UTC","sharing_image":"https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2664119/normal_sharing_2pr7f88sh7e5.png","salary":{"max":null,"min":null,"period":null,"currency":null},"location_question_visible":true,"mailbox_email":"job.e8b51@trustedshops.recruitee.com","hybrid":true,"title":"(Senior) Business Controller – HR Controlling (m/w/d)","state_code":"NW","requirements":"Dein Profil
Erfolgreich abgeschlossenes Studium in Betriebswirtschaftslehre, Wirtschaftswissenschaften oder einer vergleichbaren Fachrichtung mit Schwerpunkt Controlling oder Finance oder adäquate Berufserfahrung
Mehrjährige Erfahrung im Business Controlling, idealerweise mit Schwerpunkt Personalcontrolling / HR Controlling
Fundierte Kenntnisse in Headcount Planning, Personalkostenplanung, Forecasting, Reporting und Performance-Analysen
Erfahrung mit Reporting- und Analyse-Tools; idealerweise Kenntnisse in Workday sowie einem SaaS- oder technologiegetriebenen Umfeld
Ausgeprägte analytische Fähigkeiten, strukturierte und eigenverantwortliche Arbeitsweise sowie Freude an der Zusammenarbeit mit unterschiedlichen Stakeholdern
Fließende Deutsch- und Englischkenntnisse in Wort und Schrift
Das bieten wir Dir
Hybrid Work: Kombiniere flexible Remote-Arbeit mit gemeinsamen Teamtagen im Office
Workation: Temporäres Arbeiten innerhalb der EU sowie aus Island oder Norwegen
Unbefristetes Arbeitsverhältnis bei Europas Vertrauensmarke
27 Urlaubstage plus 3,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval
Buddy-Programm für einen erfolgreichen Start bei Trusted Shops
Individuelle Weiterentwicklungsmöglichkeiten und interne Learning-Angebote
Regelmäßige Team-, Unit- und Company-Events
Health Pass mit kostenlosen Online- und Offline-Angeboten für Sport, Fitness und mentale Gesundheit
BUILD A COMMUNITY OF TRUST WITH US – #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich trotzdem!
Bei Trusted Shops interessieren wir uns für Dich als Mensch – unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
","max_hours_per_week":"40.0","dynamic_fields":[{"name":"Translation Career Page","value":"German, English","translations":{"de":{"name":"Translation Career Page","value":"German , English "},"en":{"name":"Translation Career Page","value":"German, English"}}}],"highlight":".
","experience_code":"mid_level","description":"About Trusted Shops
Trusted Shops schafft digitales Vertrauen zwischen Menschen, Unternehmen und AI-Agents. Jeden Tag verlassen sich Millionen von Verbraucher*innen auf unsere Lösungen, um sichere Entscheidungen im Online-Handel zu treffen. Gleichzeitig nutzen Unternehmen unsere Produkte, um Vertrauen aufzubauen, Kundenbeziehungen zu stärken und nachhaltig zu wachsen.
Mit rund 700 Kolleginnen in ganz Europa, mehr als 25.000 Onlineshops und über 40 Millionen Verbraucherinnen in unserer Community of Trust gestalten wir eine sicherere und transparentere digitale Welt. Vertrauen steht dabei nicht nur im Mittelpunkt unserer Produkte, sondern prägt auch die Art und Weise, wie wir zusammenarbeiten. Wir glauben an Zusammenarbeit, Eigenverantwortung und die Freiheit, durch eine flexible Hybrid-Work-Kultur das Beste aus sich herauszuholen.
Werde Teil unseres Finance-Teams und gestalte mit uns eine digitale Welt, in der Vertrauen, Transparenz und echte Verbindungen jede Interaktion prägen.
(Senior) Business Controller – HR Controlling (m/w/d)
(Hybrid in Köln oder remote in Berlin / Vollzeit/ Unbefristeter Vertrag)
Deine Aufgaben
Verantwortung für Headcount Planning, Personalkostenplanung sowie Forecasts über alle Business Units hinweg
Sparringspartner*in für People Team, Business Unit Leads und CFO bei strategischen Personal- und Budgetentscheidungen
Erstellung von Reportings, Soll-Ist-Vergleichen und Abweichungsanalysen inklusive konkreter Handlungsempfehlungen
Steuerung und Koordination der Forecast- und Planungsprozesse im Bereich Personalkosten
Zusammenarbeit mit People, Sales, Customer Success, Account Management und weiteren Central Units
Weiterentwicklung von Reporting-, Controlling- und Personalcontrolling-Prozessen in Workday sowie Bearbeitung von Ad-hoc-Analysen für das Management
","careers_apply_url":"https://trustedshops.recruitee.com/o/senior-business-controller-hr-controlling-mwd/c/new","options_title":"off","employment_type_code":"fulltime_permanent","tags":["CRO"],"department":"Finance","published_at":"2026-07-03 14:57:05 UTC","remote":false,"min_hours":40,"id":2664119,"country_code":"DE","cover_image":null,"locations_question":"What is your preferred work location?","created_at":"2026-07-02 08:16:20 UTC","location":"Cologne, Nordrhein-Westfalen, Germany","careers_url":"https://trustedshops.recruitee.com/o/senior-business-controller-hr-controlling-mwd","status":"published","city":"Cologne","sharing_description":"Join us and help create a digital world where trust, transparency, and meaningful connections drive every interaction.","options_salutation":"off","open_questions":[{"id":4260541,"position":1,"options":{},"required":true,"body":"Do you currently live in Cologne or Berlin, or within a commuting distance of up to 50 km?","kind":"multi_choice","translations":{"de":{"body":"Wohnst du aktuell in Köln oder Berlin oder in einem Umkreis von bis zu 50 km"},"en":{"body":"Do you currently live in Cologne or Berlin, or within a commuting distance of up to 50 km?"}},"open_question_options":[{"id":6555330,"position":0,"body":"Yes, I am based in Cologne or nearby (within 50 km)","translations":{"de":{"body":"Ja, ich wohne in Köln oder in der Nähe (bis zu 50 km Umkreis)."},"en":{"body":"Yes, I am based in Cologne or nearby (within 50 km)"}}},{"id":6555331,"position":1,"body":"Yes, I am based in Berlin or nearby (within 50 km)","translations":{"de":{"body":"Ja, ich wohne in Berlin oder in der Nähe (bis zu 50 km Umkreis)."},"en":{"body":"Yes, I am based in Berlin or nearby (within 50 km)"}}},{"id":6555332,"position":2,"body":"No, but I am willing to relocate","translations":{"de":{"body":"Nein, aber ich bin umzugsbereit."},"en":{"body":"No, but I am willing to relocate"}}},{"id":6555333,"position":3,"body":"No, I am not open to relocation","translations":{"de":{"body":"Nein und ich bin nicht umzugsbereit."},"en":{"body":"No, I am not open to relocation"}}}]},{"id":4260542,"position":2,"options":{},"required":true,"body":"What is your current work authorization status for Germany?","kind":"single_choice","translations":{"de":{"body":"Wie ist der aktuelle Status Deiner Arbeitserlaubnis für Deutschland?"},"en":{"body":"What is your current work authorization status for Germany?"}},"open_question_options":[{"id":6555334,"position":0,"body":"I am an EU/EEA citizen or hold a permanent residence permit in Germany","translations":{"de":{"body":"1. Ich bin EU-/EWR-Bürger oder habe eine unbefristete Niederlassungserlaubnis."},"en":{"body":"I am an EU/EEA citizen or hold a permanent residence permit in Germany"}}},{"id":6555335,"position":1,"body":"I am not an EU/EEA citizen, but I currently hold a valid work permit for Germany (valid for more than 12 months)","translations":{"de":{"body":"2. Ich bin kein EU/EWR-Bürger. Ich besitze derzeit eine gültige Arbeitserlaubnis (z. B. Blaue Karte), die mir erlaubt, in Deutschland zu arbeiten, und die länger als 12 Monate gültig ist."},"en":{"body":"I am not an EU/EEA citizen, but I currently hold a valid work permit for Germany (valid for more than 12 months)"}}},{"id":6555336,"position":2,"body":"I hold a work permit that is tied to a specific employer","translations":{"de":{"body":"3. Ich besitze derzeit eine arbeitgebergebundene Arbeitserlaubnis."},"en":{"body":"I hold a work permit that is tied to a specific employer"}}},{"id":6555337,"position":3,"body":"I hold a valid work permit for Germany, but it expires within the next 12 months","translations":{"de":{"body":"4. Ich bin kein EU/EWR-Bürger. Ich besitze derzeit eine gültige Arbeitserlaubnis, die mir erlaubt, in Deutschland zu arbeiten, aber innerhalb der nächsten 12 Monate abläuft (z. B. Jobseeker-Visum)."},"en":{"body":"I hold a valid work permit for Germany, but it expires within the next 12 months"}}},{"id":6555338,"position":4,"body":"I currently do not have a valid work permit for Germany","translations":{"de":{"body":"5. Ich besitze derzeit keine gültige Arbeitserlaubnis für Deutschland."},"en":{"body":"I currently do not have a valid work permit for Germany"}}}]},{"id":4260543,"position":3,"options":{},"required":false,"body":"What is the expiry date of your current work permit (if applicable)? \nPlease provide the date in the following format: DD/MM/YYYY.","kind":"string","translations":{"de":{"body":"Wie lange ist Deine Arbeitserlaubnis gültig?\nBitte gib das Ablaufdatum im folgenden Format an: TT.MM.JJJJ"},"en":{"body":"What is the expiry date of your current work permit (if applicable)? \nPlease provide the date in the following format: DD/MM/YYYY."}},"open_question_options":[]},{"id":4260544,"position":4,"options":{"currency":"EUR"},"required":true,"body":"What is your annual salary expectation?","kind":"salary","translations":{"de":{"body":"Was ist Deine jährliche Gehaltsvorstellung?"},"en":{"body":"What is your annual salary expectation?"}},"open_question_options":[]},{"id":4260545,"position":5,"options":{},"required":true,"body":"When would you be able to start? (notice period)","kind":"string","translations":{"de":{"body":"Wann ist Dein nächstmöglicher Starttermin (Kündigungsfrist)?"},"en":{"body":"When would you be able to start? (notice period)"}},"open_question_options":[]},{"id":4260546,"position":6,"options":{},"required":true,"body":"Do you consent to the use of Metaview AI-Notetaker?","kind":"single_choice","translations":{"de":{"body":"Stimmst Du der Nutzung von Metaview AI-Notetaker zu?"},"en":{"body":"Do you consent to the use of Metaview AI-Notetaker?"}},"open_question_options":[{"id":6555339,"position":0,"body":"I hereby consent to the use of Metaview during my interviews.","translations":{"de":{"body":" Ich willige ein, dass Metaview während meiner Interviews genutzt wird."},"en":{"body":"I hereby consent to the use of Metaview during my interviews."}}},{"id":6555340,"position":1,"body":"I do not consent to the use of Metaview during my interviews.","translations":{"de":{"body":"Ich willige nicht ein, dass Metaview während meiner Interviews genutzt wird."},"en":{"body":"I do not consent to the use of Metaview during my interviews."}}}]},{"id":4260547,"position":7,"options":{},"required":false,"body":"
As part of our interview process, we use Metaview, an AI-powered tool that records interviews, creates transcripts, and generates interview notes. The use of Metaview is entirely voluntary and is not a requirement for your application. You may withdraw your consent at any time with effect for the future. For more information about how we process your personal data, please refer to our Privacy Notice.
","kind":"infobox","translations":{"de":{"body":"Im Rahmen unseres Bewerbungsgesprächs nutzen wir Metaview, ein KI-gestütztes Tool, das Gespräche aufzeichnet, Transkripte erstellt und Notizen zu den Gesprächen generiert. Die Nutzung von Metaview ist vollkommen freiwillig und keine Voraussetzung für die Bewerbung. Die Einwilligung kann jederzeit mit Wirkung für die Zukunft widerrufen werden. Weitere Informationen darüber, wie wir personenbezogene Daten verarbeiten, sind in unserer Datenschutzerklärung zu finden.
"},"en":{"body":"As part of our interview process, we use Metaview, an AI-powered tool that records interviews, creates transcripts, and generates interview notes. The use of Metaview is entirely voluntary and is not a requirement for your application. You may withdraw your consent at any time with effect for the future. For more information about how we process your personal data, please refer to our Privacy Notice.
"}},"open_question_options":[]},{"id":4260548,"position":8,"options":{},"required":false,"body":"Where did you find out about this job opening?","kind":"string","translations":{"de":{"body":"Wie bist Du auf die Stelle aufmerksam geworden?"},"en":{"body":"Where did you find out about this job opening?"}},"open_question_options":[]}],"translations":{"de":{"description":"About Trusted Shops
Trusted Shops schafft digitales Vertrauen zwischen Menschen, Unternehmen und AI-Agents. Jeden Tag verlassen sich Millionen von Verbraucher*innen auf unsere Lösungen, um sichere Entscheidungen im Online-Handel zu treffen. Gleichzeitig nutzen Unternehmen unsere Produkte, um Vertrauen aufzubauen, Kundenbeziehungen zu stärken und nachhaltig zu wachsen.
Mit rund 700 Kolleginnen in ganz Europa, mehr als 25.000 Onlineshops und über 40 Millionen Verbraucherinnen in unserer Community of Trust gestalten wir eine sicherere und transparentere digitale Welt. Vertrauen steht dabei nicht nur im Mittelpunkt unserer Produkte, sondern prägt auch die Art und Weise, wie wir zusammenarbeiten. Wir glauben an Zusammenarbeit, Eigenverantwortung und die Freiheit, durch eine flexible Hybrid-Work-Kultur das Beste aus sich herauszuholen.
Werde Teil unseres Finance-Teams und gestalte mit uns eine digitale Welt, in der Vertrauen, Transparenz und echte Verbindungen jede Interaktion prägen.
(Senior) Business Controller – HR Controlling (m/w/d)
(Hybrid in Köln oder remote in Berlin / Vollzeit/ Unbefristeter Vertrag)
Deine Aufgaben
Verantwortung für Headcount Planning, Personalkostenplanung sowie Forecasts über alle Business Units hinweg
Sparringspartner*in für People Team, Business Unit Leads und CFO bei strategischen Personal- und Budgetentscheidungen
Erstellung von Reportings, Soll-Ist-Vergleichen und Abweichungsanalysen inklusive konkreter Handlungsempfehlungen
Steuerung und Koordination der Forecast- und Planungsprozesse im Bereich Personalkosten
Zusammenarbeit mit People, Sales, Customer Success, Account Management und weiteren Central Units
Weiterentwicklung von Reporting-, Controlling- und Personalcontrolling-Prozessen in Workday sowie Bearbeitung von Ad-hoc-Analysen für das Management
","title":"(Senior) Business Controller – HR Controlling (m/w/d)","highlight":null,"sharing_image":"https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2664119/normal_sharing_akwke44efbf3.png","requirements":"
Dein Profil
Erfolgreich abgeschlossenes Studium in Betriebswirtschaftslehre, Wirtschaftswissenschaften oder einer vergleichbaren Fachrichtung mit Schwerpunkt Controlling oder Finance oder adäquate Berufserfahrung
Mehrjährige Erfahrung im Business Controlling, idealerweise mit Schwerpunkt Personalcontrolling / HR Controlling
Fundierte Kenntnisse in Headcount Planning, Personalkostenplanung, Forecasting, Reporting und Performance-Analysen
Erfahrung mit Reporting- und Analyse-Tools; idealerweise Kenntnisse in Workday sowie einem SaaS- oder technologiegetriebenen Umfeld
Ausgeprägte analytische Fähigkeiten, strukturierte und eigenverantwortliche Arbeitsweise sowie Freude an der Zusammenarbeit mit unterschiedlichen Stakeholdern
Fließende Deutsch- und Englischkenntnisse in Wort und Schrift
Das bieten wir Dir
Hybrid Work: Kombiniere flexible Remote-Arbeit mit gemeinsamen Teamtagen im Office
Workation: Temporäres Arbeiten innerhalb der EU sowie aus Island oder Norwegen
Unbefristetes Arbeitsverhältnis bei Europas Vertrauensmarke
27 Urlaubstage plus 3,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval
Buddy-Programm für einen erfolgreichen Start bei Trusted Shops
Individuelle Weiterentwicklungsmöglichkeiten und interne Learning-Angebote
Regelmäßige Team-, Unit- und Company-Events
Health Pass mit kostenlosen Online- und Offline-Angeboten für Sport, Fitness und mentale Gesundheit
BUILD A COMMUNITY OF TRUST WITH US – #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich trotzdem!
Bei Trusted Shops interessieren wir uns für Dich als Mensch – unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
","sharing_title":"Fullstack Engineer – Frontend Focus (React & TypeScript) (m/f/d)","sharing_description":"Join us and help create a digital world where trust, transparency, and meaningful connections drive every interaction. ","locations_question":"Was ist dein bevorzugter Arbeitsort?"},"en":{"description":"About Trusted Shops
Trusted Shops schafft digitales Vertrauen zwischen Menschen, Unternehmen und AI-Agents. Jeden Tag verlassen sich Millionen von Verbraucher*innen auf unsere Lösungen, um sichere Entscheidungen im Online-Handel zu treffen. Gleichzeitig nutzen Unternehmen unsere Produkte, um Vertrauen aufzubauen, Kundenbeziehungen zu stärken und nachhaltig zu wachsen.
Mit rund 700 Kolleginnen in ganz Europa, mehr als 25.000 Onlineshops und über 40 Millionen Verbraucherinnen in unserer Community of Trust gestalten wir eine sicherere und transparentere digitale Welt. Vertrauen steht dabei nicht nur im Mittelpunkt unserer Produkte, sondern prägt auch die Art und Weise, wie wir zusammenarbeiten. Wir glauben an Zusammenarbeit, Eigenverantwortung und die Freiheit, durch eine flexible Hybrid-Work-Kultur das Beste aus sich herauszuholen.
Werde Teil unseres Finance-Teams und gestalte mit uns eine digitale Welt, in der Vertrauen, Transparenz und echte Verbindungen jede Interaktion prägen.
(Senior) Business Controller – HR Controlling (m/w/d)
(Hybrid in Köln oder remote in Berlin / Vollzeit/ Unbefristeter Vertrag)
Deine Aufgaben
Verantwortung für Headcount Planning, Personalkostenplanung sowie Forecasts über alle Business Units hinweg
Sparringspartner*in für People Team, Business Unit Leads und CFO bei strategischen Personal- und Budgetentscheidungen
Erstellung von Reportings, Soll-Ist-Vergleichen und Abweichungsanalysen inklusive konkreter Handlungsempfehlungen
Steuerung und Koordination der Forecast- und Planungsprozesse im Bereich Personalkosten
Zusammenarbeit mit People, Sales, Customer Success, Account Management und weiteren Central Units
Weiterentwicklung von Reporting-, Controlling- und Personalcontrolling-Prozessen in Workday sowie Bearbeitung von Ad-hoc-Analysen für das Management
","title":"(Senior) Business Controller – HR Controlling (m/w/d)","highlight":"
.
","sharing_image":"https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2664119/normal_sharing_2pr7f88sh7e5.png","requirements":"Dein Profil
Erfolgreich abgeschlossenes Studium in Betriebswirtschaftslehre, Wirtschaftswissenschaften oder einer vergleichbaren Fachrichtung mit Schwerpunkt Controlling oder Finance oder adäquate Berufserfahrung
Mehrjährige Erfahrung im Business Controlling, idealerweise mit Schwerpunkt Personalcontrolling / HR Controlling
Fundierte Kenntnisse in Headcount Planning, Personalkostenplanung, Forecasting, Reporting und Performance-Analysen
Erfahrung mit Reporting- und Analyse-Tools; idealerweise Kenntnisse in Workday sowie einem SaaS- oder technologiegetriebenen Umfeld
Ausgeprägte analytische Fähigkeiten, strukturierte und eigenverantwortliche Arbeitsweise sowie Freude an der Zusammenarbeit mit unterschiedlichen Stakeholdern
Fließende Deutsch- und Englischkenntnisse in Wort und Schrift
Das bieten wir Dir
Hybrid Work: Kombiniere flexible Remote-Arbeit mit gemeinsamen Teamtagen im Office
Workation: Temporäres Arbeiten innerhalb der EU sowie aus Island oder Norwegen
Unbefristetes Arbeitsverhältnis bei Europas Vertrauensmarke
27 Urlaubstage plus 3,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval
Buddy-Programm für einen erfolgreichen Start bei Trusted Shops
Individuelle Weiterentwicklungsmöglichkeiten und interne Learning-Angebote
Regelmäßige Team-, Unit- und Company-Events
Health Pass mit kostenlosen Online- und Offline-Angeboten für Sport, Fitness und mentale Gesundheit
BUILD A COMMUNITY OF TRUST WITH US – #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich trotzdem!
Bei Trusted Shops interessieren wir uns für Dich als Mensch – unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
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Extensive Sales Leadership Experience: You have at least five years of experience leading larger New Business, Commercial, or Revenue organizations and have a strong track record of developing leaders and high-performing teams.
Operational Leadership: You enjoy staying close to the business, actively supporting complex sales cycles while coaching your teams through hands-on leadership, deal coaching, and high quality standards.
AI Automation Expertise: You have successfully introduced automation and AI-powered sales tools into commercial organizations and know how to integrate new technologies into existing sales processes while driving adoption across teams.
Commercial Excellence: Forecasting, KPI-driven sales management, CRM excellence, pipeline management, predictable revenue, go-to-market strategy, and cross-functional stakeholder management are among your core strengths.
International Collaboration: You are fluent in German and English and thrive in an international B2B SaaS and e-commerce environment.
Why Trusted Shops?
At Trusted Shops, you'll help shape not only the future of our Sales organization but also the future of digital trust.
You'll join an environment that offers real ownership, short decision-making paths, and a strong leadership team committed to innovation, collaboration, and sustainable growth.
If you've successfully led sales transformations, enjoy staying close to the business, and see AI as a key driver of scalable commercial success, we'd love to meet you.
What We Offer
Permanent contract with Europe's trusted brand.
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival.
Buddy program: An experienced trustee is at your side.
Learning & Development: Individual training opportunities.
Events: Team Events, Unit Events, etc.
Health Pass: Earn an additional vacation day by actively participating in free online and offline sports, fitness and health courses.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch - ob Du zu uns passt, ist unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
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New Business | B2B SaaS | E-Commerce | Revenue Leadership | Cologne | Hybrid | Permanent
Shape the next stage of our Sales organization.
At Trusted Shops, we build digital trust between people, businesses, and AI agents. Every day, millions of consumers rely on our solutions to make confident purchasing decisions, while thousands of businesses strengthen customer relationships and drive sustainable growth.
As Director Sales DACH – New Business, you will take ownership of an established New Business Sales organization in our largest market and lead it through the next phase of its sales transformation. Together with your leadership team, you will build a modern AI-first sales organization, introduce AI-driven automation, and establish a scalable sales engine with a clear go-to-market strategy, outstanding sales excellence, and sustainable revenue growth.
You combine strategic thinking with operational leadership and foster a high-performance culture focused on customer value, business impact, and long-term success.
Your Responsibilities
Lead our Sales Transformation: Develop our established New Business Sales organization in the DACH market into a scalable, customer-centric, AI-powered sales engine. Lead change with clarity, consistency, and empathy.
Drive Revenue Growth & ARR: Together with five Team Leads, manage our Core segment (€2,000–€50,000 ARR), own revenue and growth targets, and build a data-driven revenue organization with accurate forecasting, clear KPIs, and disciplined pipeline management.
Stay Close to the Business: Lead deal reviews, pipeline reviews, and forecast reviews while personally supporting strategic opportunities. Ensure outstanding CRM data quality and transparency across the organization.
Implement AI Automation: Introduce AI-powered workflows and modern sales technologies across prospecting, sequencing, call intelligence, forecasting, and other key areas to improve productivity, conversion rates, and deal quality.
Scale Sales Excellence: Embed methodologies such as Value Selling, BANT, and Reference Selling into standardized playbooks and repeatable best practices. Develop your leaders and teams in discovery, business case development, stakeholder management, and closing.
Put Customer Value First: Partner with Marketing, Product, Customer Success, Account Management, and Partner Management to continuously evolve our go-to-market strategy, create a seamless customer journey, and drive sustainable revenue growth in e-commerce.
Director Sales DACH (f/m/d)
New Business | B2B SaaS | E-Commerce | Revenue Leadership | Köln | Hybrid | Unbefristet
Gestalte die nächste Entwicklungsstufe unserer Sales-Organisation: Trusted Shops schafft digitales Vertrauen zwischen Menschen, Unternehmen und AI-Agents. Millionen von Verbraucher*innen treffen täglich sichere Kaufentscheidungen mit unseren Lösungen, während tausende Unternehmen ihre Kundenbeziehungen stärken und nachhaltig wachsen.
Als Director Sales DACH – New Business übernimmst du eine etablierte New Business Sales Organisation in unserem größten Markt und führst sie durch die nächste Phase ihrer Sales Transformation. Gemeinsam mit deinem Leadership Team entwickelst du eine moderne, AI-first Sales Organisation, führst AI-Automationen ein und etablierst eine skalierbare Sales Engine mit klarer Go-to-Market-Strategie, hoher Sales Excellence und nachhaltigem Revenue Growth. Dabei verbindest du strategische Weiterentwicklung mit operativer Exzellenz und schaffst eine Performance Culture, die konsequent auf Customer Value, Business Impact und langfristigen Erfolg ausgerichtet ist.
Deine Aufgaben
Sales Transformation erfolgreich gestalten: Du entwickelst unsere etablierte New Business Sales Organisation im DACH-Markt zu einer skalierbaren, kundenorientierten und AI-gestützten Sales Engine weiter und führst Veränderungsprozesse mit Klarheit, Konsequenz und Fingerspitzengefühl.
Revenue Growth & ARR-Wachstum: Gemeinsam mit fünf Team Leads steuerst du unser Core Segment (2.000 €–50.000 € ARR), verantwortest Umsatz- und Wachstumsziele und etablierst eine datenbasierte Revenue Organisation mit hoher Forecast Accuracy, klaren KPIs und belastbarer Pipeline-Steuerung.
Operativ nah am Geschäft führen: Deal Reviews, Pipeline Reviews und Forecast Reviews gehören für dich ebenso selbstverständlich zum Führungsalltag wie die persönliche Begleitung strategisch wichtiger Opportunities. Gleichzeitig stellst du eine hohe Datenqualität und Transparenz im CRM sicher.
AI-Automationen: Du implementierst AI-Automationen sowie moderne AI-gestützte Sales-Tools in Bereichen wie Prospecting, Sequencing, Call Intelligence und Forecasting und schaffst dadurch nachhaltige Verbesserungen bei Produktivität, Conversion Rates und Deal-Qualität.
Sales Excellence skalieren: Value Selling, BANT, Reference Selling und weitere moderne Sales-Methoden überführst du in einheitliche Playbooks und etablierst reproduzierbare Best Practices. Gleichzeitig entwickelst du deine Führungskräfte und Teams gezielt in Discovery, Business Case Development, Stakeholder Management und Closing weiter.
Customer Value im Mittelpunkt: Gemeinsam mit Marketing, Product, Customer Success, Account Management und Partner Management entwickelst du unsere Go-to-Market-Strategie kontinuierlich weiter und sorgst für eine konsistente Customer Journey sowie nachhaltiges Revenue Growth im E-Commerce.
Nachweisbare Erfahrung mit Sales-Transformationen: Du hast bereits erfolgreich größere B2B SaaS- oder Software-Vertriebsorganisationen transformiert und nachhaltig hinsichtlich Strategie, Struktur, Prozesse, Führung und Performance weiterentwickelt.
Mehrjährige Sales Leadership Erfahrung: Seit mindestens fünf Jahren führst du größere New Business-, Commercial- oder Revenue-Organisationen und entwickelst Führungskräfte sowie Teams erfolgreich weiter.
Operative Führungsstärke: Du bist nah am Geschäft, begleitest komplexe Sales Cycles persönlich und entwickelst deine Teams durch aktives Coaching, Deal Leadership und hohe Qualitätsstandards kontinuierlich weiter.
AI-Automationen: Die Einführung von Automationen und AI-gestützten Sales-Tools gehört zu deinem Erfahrungsschatz. Du verstehst es, neue Technologien sinnvoll in bestehende Vertriebsprozesse zu integrieren und Akzeptanz im Team zu schaffen.
Commercial Excellence: Forecasting, KPI-basierte Vertriebssteuerung, CRM Excellence, Pipeline Management, Predictable Revenue, Go-to-Market und bereichsübergreifendes Stakeholder Management zählen zu deinen Kernkompetenzen.
Internationale Zusammenarbeit & Sprachen: Du kommunizierst verhandlungssicher auf Deutsch und Englisch und bewegst dich sicher in einem internationalen B2B SaaS- und E-Commerce-Umfeld.
Warum Trusted Shops?
Bei uns gestaltest du nicht nur die Zukunft unserer Sales-Organisation, sondern auch die Zukunft des digitalen Vertrauens. Dich erwartet ein Umfeld mit viel Gestaltungsspielraum, kurzen Entscheidungswegen und einem starken Leadership-Team, das Innovation, Zusammenarbeit und nachhaltiges Wachstum fördert. Wenn du Sales-Transformationen erfolgreich vorangetrieben hast, operativ nah am Geschäft führen möchtest und AI als Hebel für skalierbaren Vertrieb verstehst, freuen wir uns darauf, dich kennenzulernen.
Das bieten wir Dir
Unbefristeter Vertrag bei Europas vertrauenswürdigster Marke.
28 Urlaubstage + 2,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval.
Buddy-Programm: Eine erfahrene Vertrauensperson steht dir zur Seite.
Learning & Development: Individuelle Weiterbildungsmöglichkeiten für deine persönliche Entwicklung.
Events: Team-Events, Unit-Events und mehr.
Health Pass: Erhalte einen zusätzlichen Urlaubstag, wenn du aktiv an kostenlosen Online- und Offline-Kursen zu Sport, Fitness und Gesundheit teilnimmst.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch - ob Du zu uns passt, ist unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
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New Business | B2B SaaS | E-Commerce | Revenue Leadership | Cologne | Hybrid | Permanent
Shape the next stage of our Sales organization.
At Trusted Shops, we build digital trust between people, businesses, and AI agents. Every day, millions of consumers rely on our solutions to make confident purchasing decisions, while thousands of businesses strengthen customer relationships and drive sustainable growth.
As Director Sales DACH – New Business, you will take ownership of an established New Business Sales organization in our largest market and lead it through the next phase of its sales transformation. Together with your leadership team, you will build a modern AI-first sales organization, introduce AI-driven automation, and establish a scalable sales engine with a clear go-to-market strategy, outstanding sales excellence, and sustainable revenue growth.
You combine strategic thinking with operational leadership and foster a high-performance culture focused on customer value, business impact, and long-term success.
Your Responsibilities
Lead our Sales Transformation: Develop our established New Business Sales organization in the DACH market into a scalable, customer-centric, AI-powered sales engine. Lead change with clarity, consistency, and empathy.
Drive Revenue Growth & ARR: Together with five Team Leads, manage our Core segment (€2,000–€50,000 ARR), own revenue and growth targets, and build a data-driven revenue organization with accurate forecasting, clear KPIs, and disciplined pipeline management.
Stay Close to the Business: Lead deal reviews, pipeline reviews, and forecast reviews while personally supporting strategic opportunities. Ensure outstanding CRM data quality and transparency across the organization.
Implement AI Automation: Introduce AI-powered workflows and modern sales technologies across prospecting, sequencing, call intelligence, forecasting, and other key areas to improve productivity, conversion rates, and deal quality.
Scale Sales Excellence: Embed methodologies such as Value Selling, BANT, and Reference Selling into standardized playbooks and repeatable best practices. Develop your leaders and teams in discovery, business case development, stakeholder management, and closing.
Put Customer Value First: Partner with Marketing, Product, Customer Success, Account Management, and Partner Management to continuously evolve our go-to-market strategy, create a seamless customer journey, and drive sustainable revenue growth in e-commerce.
Proven Sales Transformation Experience: You have successfully transformed larger B2B SaaS or software sales organizations, driving improvements across strategy, organizational design, processes, leadership, and commercial performance.
Extensive Sales Leadership Experience: You have at least five years of experience leading larger New Business, Commercial, or Revenue organizations and have a strong track record of developing leaders and high-performing teams.
Operational Leadership: You enjoy staying close to the business, actively supporting complex sales cycles while coaching your teams through hands-on leadership, deal coaching, and high quality standards.
AI Automation Expertise: You have successfully introduced automation and AI-powered sales tools into commercial organizations and know how to integrate new technologies into existing sales processes while driving adoption across teams.
Commercial Excellence: Forecasting, KPI-driven sales management, CRM excellence, pipeline management, predictable revenue, go-to-market strategy, and cross-functional stakeholder management are among your core strengths.
International Collaboration: You are fluent in German and English and thrive in an international B2B SaaS and e-commerce environment.
Why Trusted Shops?
At Trusted Shops, you'll help shape not only the future of our Sales organization but also the future of digital trust.
You'll join an environment that offers real ownership, short decision-making paths, and a strong leadership team committed to innovation, collaboration, and sustainable growth.
If you've successfully led sales transformations, enjoy staying close to the business, and see AI as a key driver of scalable commercial success, we'd love to meet you.
What We Offer
Permanent contract with Europe's trusted brand.
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival.
Buddy program: An experienced trustee is at your side.
Learning & Development: Individual training opportunities.
Events: Team Events, Unit Events, etc.
Health Pass: Earn an additional vacation day by actively participating in free online and offline sports, fitness and health courses.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch - ob Du zu uns passt, ist unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
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Excellent analytics-engineering craft. Data-product and dimensional modeling, testing, CI/CD, and a real instinct for query performance and cost
Demonstrated technical leadership beyond a single team. You have set standards or architecture that other teams adopted, and you can influence without formal authority
A product mindset. You treat data as a product with consumers and SLAs, including non-human consumers (APIs, AI agents)
Concrete, hands-on AI experience in your own work, plus genuine curiosity and a bias toward responsible experimentation
Comfort with autonomy and ambiguity. You set direction, make calls, and bring people with you
What we offer you:
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
One \"Self Education Day\" per month
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is
independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
At Trusted Shops, we’re shaping Europe’s Community of Trust – a space where Businesses and Consumers connect with confidence, transparency, and security. Every day, millions of Users and thousands of Companies across Europe trust us to deliver safe, reliable, and seamless digital experiences.
Data Services is shifting from being strong in raw data to reliably delivering prepared, standardized data products as the foundation for self-service reporting, product-facing APIs (Metrics-as-a-Service), and AI/agent access (e.g. via MCP). We are building these products inside one shared Data Lakehouse, where multiple domain teams build to a common standard.
To make that real, we need someone to set the technical bar. As Principal Analytics Engineer (f/m/d) you define the lakehouse architecture and the standards that let teams move fast without fragmenting, you embed in the Product Data Domain to ship genuine data products, and you raise the craft of everyone around you. This is a hands-on technical leadership role with real autonomy. You shape how we build, not just execute a backlog.
To join our Data Service Domain, we are looking for a:
Principal Analytics Engineer (f/m/d)
Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
Your Key Responsibilities:
Architecture, with the teams. Define and evolve the lakehouse architecture (S3 + Apache Iceberg + Athena + dbt): table and layer design, partitioning and compaction, schema evolution, multi-team isolation, and unified catalog & discoverability. You design together with the teams, not in isolation
Standards that make data products real. Modeling conventions, the semantic layer, data-product definitions, testing and data-quality, CI/CD, documentation and metadata, so products are reliably consumable by humans, APIs, and AI agents alike
Exemplary delivery. Build data products in the Product domain that set the pattern others follow. You ship, not just advise
AI-ready data. Design metadata and semantic layers so agents query our metrics correctly; pioneer concrete AI use cases in the build workflow (AI-assisted modeling, testing, documentation, review)
Spotting what's next. Track the lakehouse, analytics-engineering, and AI landscape; run lightweight evaluations; and drive adoption of approaches that earn their place
Growing people. Mentor analysts and engineers, raise review quality, create technical clarity, and constructively question the status quo
Why Join Trusted Shops?
Personal Development: You’ll receive direct support from your Engineering Manager, ensuring your growth and success
Health & Wellbeing: Participate in monthly health activities and earn an extra vacation day for achieving health goals
Continuous Learning: Enjoy your “Self Education Day” every last Friday of the month, where you can focus on personal growth, attend internal tech talks, read a book, or work on your goals
Inclusive Work Culture: Flexible working options and a focus on work-life balance. No late-night work expected
If you want to know more about our organisation, feel free to check out the LinkedIn articles of our CTO
Trusted Shops entwickelt SaaS-Lösungen für über 40 Millionen Nutzer*innen und 30.000 Unternehmen in ganz Europa. Zu unserem Produktportfolio gehören unter anderem das Trustbadge, die Käuferschutz-Lösungen und die eTrusted Experience Feedback Plattform. Unsere Produkte sind Teil einer 25-jährigen Mission: Wir wollen Vertrauen zwischen Menschen und Unternehmen im digitalen Zeitalter ermöglichen.
Der Bereich Data Services verlagert seinen Schwerpunkt von dem Sammeln von Rohdaten hin zur zuverlässigen Bereitstellung aufbereiteter und standardisierter Datenprodukte. Die Datenprodukte bilden die Grundlage für Self-Service-Reporting, produktintegrierte APIs (Metrics-as-a-Service) sowie den Zugriff durch KI/Agenten (z. B. über MCP). Wir entwickeln unsere Datenprodukte innerhalb eines gemeinsamen Data Lakehouse, in dem mehrere Fachteams nach gemeinsamen Standards arbeiten.
Für die weitere Umsetzung benötigen wir jemanden, der die technische Messlatte setzt. Als Principal Analytics Engineer (f/m/d) definierst Du die Lakehouse-Architektur und die Standards, die es den Teams ermöglichen, schnell voranzukommen, ohne dabei zu fragmentieren. Du arbeitest eingebettet in der Product Data Domain, um echte Datenprodukte zu liefern Datenprodukte und erweiterst die Kompetenz Deiner Kollegen. Das ist eine hands-on technische Führungsrolle mit echter Autonomie - Du gestaltest, wie wir bauen, statt nur ein Backlog abzuarbeiten.
Um unsere Data Service Domaine zu verstärken, suchen wir dich als:
Principal Analytics Engineer (w/m/d)
Köln (hybrid) oder Berlin (remote) | Unbefristete Festanstellung (Vollzeit)
Deine Verantwortlichkeiten:
Architektur, gemeinsam mit den Teams. Definition und Weiterentwicklung der Lakehouse-Architektur (S3 + Apache Iceberg + Athena + dbt): Tabellen- und Schichtdesign, Partitionierung und Komprimierung, Schemaentwicklung, Teamisolierung sowie einheitlicher Katalog und Auffindbarkeit. Du entwirfst gemeinsam mit den Teams, nicht alleine
Standards, die Datenprodukte Wirklichkeit werden lassen. Modellierungskonventionen, die semantische Ebene, Definitionen von Datenprodukten, Tests und Datenqualität, CI/CD, Dokumentation und Metadaten - damit Produkte von Menschen, APIs und KI-Agenten gleichermaßen zuverlässig genutzt werden können
Richtungsweisende Umsetzung. Entwickeln Sie Datenprodukte im Produktbereich, die Maßstäbe setzen, an denen sich andere orientieren. Du lieferst – du berätst nicht nur
KI-taugliche Daten. Gestalte Metadaten und semantische Schichten so, dass KI-Agenten unsere Metriken korrekt abfragen können; treibe konkrete KI-Anwendungsfälle im Build-Workflow voran (KI-gestütztes Modellieren, Testen, Dokumentation, Review)
Trends frühzeitig erkennen. Beobachte die Entwicklungen rund um Lakehouse, Analytics Engineering und KI; führe gezielte Evaluierungen durch; und treibe die Einführung von Ansätzen voran, die sich bewährt haben
Menschen entwickeln. Mentore Analysts und Engineers, steigere die Qualität von Code-Reviews, schaffe technische Klarheit und hinterfrage den Status quo konstruktiv
Wieso zu Trusted Shops?
Persönliche Entwicklung: Du erhältst direkte Unterstützung von deiner*deinem Engineering Manager, um Dein Wachstum und Deinen Erfolg sicherzustellen.
Gesundheit und Wohlbefinden: Nehme an monatlichen Gesundheitsaktivitäten teil und erhalte einen zusätzlichen Urlaubstag für die Erreichung von Gesundheitszielen.
Kontinuierliches Lernen: Genieße Deinen ”Self Education Day“ an jedem letzten Freitag im Monat, an dem Du Dich auf Dein persönliche Weiterentwicklung konzentrieren, interne Tech-Talks besuchen, ein Buch lesen oder an Deinen Zielen arbeiten kannst.
Inklusive Arbeitskultur: Flexible Arbeitsmöglichkeiten und ein Fokus auf Work-Life-Balance. Es wird keine Arbeit bis spät in die Nacht erwartet.
Wenn Du mehr über unser Unternehmen erfahren möchtest, kannst Du die LinkedIn-Artikel unseres CTOs lesen
Tiefgehende, hands-on Lakehouse-Erfahrung. Du hast Lakehouse-Architekturen entworfen und aufgebaut - nicht nur genutzt. Du bist versiert in offenen Tabellenformaten (Apache Iceberg oder vergleichbar), Object Storage (S3), serverless Query-Engines (Athena oder vergleichbar) und dbt
Exzellentes Analytics-Engineering-Handwerk. Datenprodukt- und dimensionales Modellieren, Testing, CI/CD sowie ein echtes Gespür für Query-Performance und Kosten
Nachgewiesene technische Führung über das eigene Team hinaus. Du hast Standards oder Architekturen gesetzt, die andere Teams übernommen haben, und kannst ohne disziplinarische Autorität Einfluss nehmen
Produktdenken. Du behandelst Daten als Produkt mit Konsumenten und SLAs - einschließlich nicht-menschlicher Konsumenten (APIs, KI-Agenten)
Konkrete, hands-on KI-Erfahrung in der eigenen Arbeit, echte Neugier und Spaß an verantwortungsvollem Experimentieren
Souveränität im Umgang mit Autonomie und Unklarheit. Du setzt Richtungen, triffst Entscheidungen und nimmst Menschen dabei mit
Was wir Dir bieten:
Hybrid Work: Kombiniere flexible remote Arbeit mit Teamtagen im Office (Officetage abhängig von deinem Standort)
Workation: Arbeite temporär von einem Ort deiner Wahl innerhalb der EU, Island, Liechtenstein oder Norwegen
Unbefristetes Arbeitsverhältnis bei Europas Vertrauensmarke
28 Urlaubstage + 2,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval
Buddy Programm (ein erfahrener Trustee steht Dir zur Seite)
Individuelle Weiterentwicklungsmöglichkeiten und interne Learning-Angebote
Events (Team Events, Unit Events, etc.)
Health Pass - kostenlose Online und Offline Sport-, Fitness- und Gesundheitskurse
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch - ob Du zu uns passt, ist unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
At Trusted Shops, we’re shaping Europe’s Community of Trust – a space where Businesses and Consumers connect with confidence, transparency, and security. Every day, millions of Users and thousands of Companies across Europe trust us to deliver safe, reliable, and seamless digital experiences.
Data Services is shifting from being strong in raw data to reliably delivering prepared, standardized data products as the foundation for self-service reporting, product-facing APIs (Metrics-as-a-Service), and AI/agent access (e.g. via MCP). We are building these products inside one shared Data Lakehouse, where multiple domain teams build to a common standard.
To make that real, we need someone to set the technical bar. As Principal Analytics Engineer (f/m/d) you define the lakehouse architecture and the standards that let teams move fast without fragmenting, you embed in the Product Data Domain to ship genuine data products, and you raise the craft of everyone around you. This is a hands-on technical leadership role with real autonomy. You shape how we build, not just execute a backlog.
To join our Data Service Domain, we are looking for a:
Principal Analytics Engineer (f/m/d)
Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
Your Key Responsibilities:
Architecture, with the teams. Define and evolve the lakehouse architecture (S3 + Apache Iceberg + Athena + dbt): table and layer design, partitioning and compaction, schema evolution, multi-team isolation, and unified catalog & discoverability. You design together with the teams, not in isolation
Standards that make data products real. Modeling conventions, the semantic layer, data-product definitions, testing and data-quality, CI/CD, documentation and metadata, so products are reliably consumable by humans, APIs, and AI agents alike
Exemplary delivery. Build data products in the Product domain that set the pattern others follow. You ship, not just advise
AI-ready data. Design metadata and semantic layers so agents query our metrics correctly; pioneer concrete AI use cases in the build workflow (AI-assisted modeling, testing, documentation, review)
Spotting what's next. Track the lakehouse, analytics-engineering, and AI landscape; run lightweight evaluations; and drive adoption of approaches that earn their place
Growing people. Mentor analysts and engineers, raise review quality, create technical clarity, and constructively question the status quo
Why Join Trusted Shops?
Personal Development: You’ll receive direct support from your Engineering Manager, ensuring your growth and success
Health & Wellbeing: Participate in monthly health activities and earn an extra vacation day for achieving health goals
Continuous Learning: Enjoy your “Self Education Day” every last Friday of the month, where you can focus on personal growth, attend internal tech talks, read a book, or work on your goals
Inclusive Work Culture: Flexible working options and a focus on work-life balance. No late-night work expected
If you want to know more about our organisation, feel free to check out the LinkedIn articles of our CTO
Deep, hands-on lakehouse experience. You have designed and built lakehouse architectures not just used one. You are strong with open table formats (Apache Iceberg or equivalent), object storage (S3), serverless query engines (Athena or equivalent), and dbt
Excellent analytics-engineering craft. Data-product and dimensional modeling, testing, CI/CD, and a real instinct for query performance and cost
Demonstrated technical leadership beyond a single team. You have set standards or architecture that other teams adopted, and you can influence without formal authority
A product mindset. You treat data as a product with consumers and SLAs, including non-human consumers (APIs, AI agents)
Concrete, hands-on AI experience in your own work, plus genuine curiosity and a bias toward responsible experimentation
Comfort with autonomy and ambiguity. You set direction, make calls, and bring people with you
What we offer you:
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
One \"Self Education Day\" per month
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is
independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
3+ years of experience in SEO, Organic Growth, or Digital Acquisition, ideally within B2B, SaaS, or other high-growth digital businesses.
Proven track record of driving organic traffic, pipeline generation, and revenue growth through organic acquisition.
Strong technical SEO expertise, including technical audits, indexing, site architecture, Core Web Vitals, and structured data.
Hands-on experience with SEO and analytics tools, including GA4, Google Search Console, Screaming Frog, SEMrush or Ahrefs, and Looker Studio.
Familiarity with AI search and Generative Engine Optimization (GEO) is a strong advantage
English and German at native speaker level
What we offer you
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
28 vacation days
2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy program (an experienced trustee is at your side)
Individual learning & development opportunities (internal & external trainings, e-learnings)
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness, and health courses)
Permanent contract with Europe's trusted brand
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","max_hours_per_week":"40.0","dynamic_fields":[{"name":"Translation Career Page","value":"German, English","translations":{"de":{"name":"Translation Career Page","value":"German , English "},"en":{"name":"Translation Career Page","value":"German, English"}}}],"highlight":null,"experience_code":"mid_level","description":"Trusted Shops develops SaaS solutions for over 40 million users and 30,000 businesses across Europe. Our product suite includes products such as the Trustmark, Buyer Protection and the eTrusted experience feedback platform. Our products are part of a 25-year mission to enable trust between people and businesses in the digital age.
Home of our Organic Marketing function is the Marketing Department, where we drive sustainable growth for Trusted Shops' B2B business through SEO and emerging AI search channels. As part of a cross-functional team, you will work closely with Product, Engineering, Content, and Sales to maximize the visibility and discoverability of Trusted Shops and its merchants across traditional search engines and AI-driven search environments. Your success will be measured by the impact of organic and direct traffic on pipeline and revenue, as well as by improving brand and merchant visibility across Google and emerging AI platforms (LLMs).
To join our Marketing team, we are looking for a:
Organic Marketing Manager (f/m/d)
Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
Please note that only applications in English will be taken into consideration
Your Key Responsibilities:
Organic Growth Strategy & Execution: You own our B2B SEO and organic growth strategy across the buyer journey, driving organic traffic, conversion optimization, and pipeline and revenue growth.
Technical SEO & Website Performance: You optimize crawlability, indexing, site architecture, Core Web Vitals, and structured data, partnering with Product and Engineering teams to deliver scalable SEO improvements.
Generative Engine Optimization (GEO): You increase the visibility of Trusted Shops and its merchants across AI-generated search results and LLMs by monitoring AI citations, brand mentions, and discoverability opportunities.
Analytics & Performance Reporting: You build reporting frameworks and dashboards using GA4, Google Search Console, Looker Studio, and SEO tools, turning performance data into actionable business insights.
Internal Collaboration: You collaborate closely with Product, Engineering, Content, and Marketing teams to implement SEO initiatives and align organic growth strategies with business goals.
Trusted Shops entwickelt SaaS-Lösungen für über 40 Millionen Nutzer*innen und 30.000 Unternehmen in ganz Europa. Zu unserem Produktportfolio gehören unter anderem das Trustbadge, die Käuferschutz-Lösungen und die eTrusted Experience Feedback Plattform. Unsere Produkte sind Teil einer 25-jährigen Mission: Wir wollen Vertrauen zwischen Menschen und Unternehmen im digitalen Zeitalter ermöglichen.
Die Heimat unseres Bereichs „Organic Marketing“ ist die Marketingabteilung. Hier treiben wir durch SEO und neue KI-Suchkanäle nachhaltiges Wachstum für das B2B-Geschäft von Trusted Shops voran. Als Teil eines funktionsübergreifenden Teams arbeitest du eng mit den Bereichen Produkt, Technik, Content und Vertrieb zusammen, um die Sichtbarkeit und Auffindbarkeit von Trusted Shops und unseren Händlern in klassischen Suchmaschinen sowie KI-gesteuerten Suchumgebungen zu maximieren. Dein Erfolg wird an den Auswirkungen des organischen und direkten Traffics auf Pipeline und Umsatz sowie an der Verbesserung der Sichtbarkeit unserer Marke und unserer Händler bei Google und auf neuen KI-Plattformen (LLMs) gemessen.
Organic Marketing Manager (f/m/d)
Köln (Hybrid) oder Berlin (Remote) | Unbefristet | Vollzeit
Bitte beachte, dass wir nur Bewerbungen in englischer Sprache berücksichtigen können.
Deine Aufgaben:
Strategie und Umsetzung des organischen Wachstums: Du verantwortest unsere B2B-SEO- und organische Wachstumsstrategie entlang der gesamten Buyer Journey und treibst organischen Traffic, Conversion-Optimierung sowie das Wachstum von Pipeline und Umsatz voran.
Technisches SEO & Website-Performance: Du optimierst Crawlbarkeit, Indexierung, Website-Architektur, Core Web Vitals und strukturierte Daten. Dabei arbeitest du eng mit unseren Produkt- und Engineering-Teams zusammen, um skalierbare SEO-Verbesserungen umzusetzen.
Generative Engine Optimization (GEO): Du steigerst die Sichtbarkeit von Trusted Shops und unseren Händlern in KI-generierten Suchergebnissen und LLMs, indem du KI-Zitate, Markennennungen und Potenziale zur besseren Auffindbarkeit analysierst und optimierst.
Analytics & Performance Reporting: Du entwickelst Reporting-Frameworks und Dashboards mit GA4, Google Search Console, Looker Studio und weiteren SEO-Tools und übersetzt Performance-Daten in konkrete Handlungsempfehlungen für das Business.
Interdisziplinäre Zusammenarbeit: Du arbeitest eng mit Produkt-, Engineering-, Content- und Marketing-Teams zusammen, um SEO-Initiativen erfolgreich umzusetzen und organische Wachstumsstrategien an unseren Unternehmenszielen auszurichten.
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Mindestens 3 Jahre Erfahrung in den Bereichen SEO, Organic Growth oder Digital Acquisition – idealerweise im B2B-Umfeld, bei einem SaaS-Unternehmen oder einem anderen wachstumsstarken digitalen Unternehmen.
Nachweisbare Erfolge bei der Steigerung von organischem Traffic, Leadgenerierung und Umsatzwachstum durch organische Akquisemaßnahmen.
Fundierte technische SEO-Kenntnisse, insbesondere in den Bereichen technische Audits, Indexierung, Website-Architektur, Core Web Vitals und strukturierte Daten.
Praktische Erfahrung mit SEO- und Analyse-Tools wie GA4, Google Search Console, Screaming Frog, SEMrush oder Ahrefs sowie Looker Studio.
Kenntnisse im Bereich KI-Suche und Generative Engine Optimization (GEO) sind ein großes Plus.
Sehr gute Deutsch- und Englischkenntnisse auf Muttersprachniveau.
Das bieten wir Dir
Hybrid Work: Kombiniere flexible remote Arbeit mit Teamtagen im Office (Officetage abhängig von deinem Standort)
Workation: Arbeite temporär von einem Ort deiner Wahl innerhalb der EU, Island, Liechtenstein oder Norwegen
28 Urlaubstage
2,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval
Buddy Programm (ein erfahrener Trustee steht Dir zur Seite)
Individuelle Weiterentwicklungsmöglichkeiten und Learning-Angebote (interne und externe Trainings; E-Learning)
Events (Team Events, Unit Events, etc.)
Health Pass - kostenlose Online und Offline Sport-, Fitness- und Gesundheitskurse
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch - ob Du zu uns passt, ist unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
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Home of our Organic Marketing function is the Marketing Department, where we drive sustainable growth for Trusted Shops' B2B business through SEO and emerging AI search channels. As part of a cross-functional team, you will work closely with Product, Engineering, Content, and Sales to maximize the visibility and discoverability of Trusted Shops and its merchants across traditional search engines and AI-driven search environments. Your success will be measured by the impact of organic and direct traffic on pipeline and revenue, as well as by improving brand and merchant visibility across Google and emerging AI platforms (LLMs).
To join our Marketing team, we are looking for a:
Organic Marketing Manager (f/m/d)
Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
Please note that only applications in English will be taken into consideration
Your Key Responsibilities:
Organic Growth Strategy & Execution: You own our B2B SEO and organic growth strategy across the buyer journey, driving organic traffic, conversion optimization, and pipeline and revenue growth.
Technical SEO & Website Performance: You optimize crawlability, indexing, site architecture, Core Web Vitals, and structured data, partnering with Product and Engineering teams to deliver scalable SEO improvements.
Generative Engine Optimization (GEO): You increase the visibility of Trusted Shops and its merchants across AI-generated search results and LLMs by monitoring AI citations, brand mentions, and discoverability opportunities.
Analytics & Performance Reporting: You build reporting frameworks and dashboards using GA4, Google Search Console, Looker Studio, and SEO tools, turning performance data into actionable business insights.
Internal Collaboration: You collaborate closely with Product, Engineering, Content, and Marketing teams to implement SEO initiatives and align organic growth strategies with business goals.
3+ years of experience in SEO, Organic Growth, or Digital Acquisition, ideally within B2B, SaaS, or other high-growth digital businesses.
Proven track record of driving organic traffic, pipeline generation, and revenue growth through organic acquisition.
Strong technical SEO expertise, including technical audits, indexing, site architecture, Core Web Vitals, and structured data.
Hands-on experience with SEO and analytics tools, including GA4, Google Search Console, Screaming Frog, SEMrush or Ahrefs, and Looker Studio.
Familiarity with AI search and Generative Engine Optimization (GEO) is a strong advantage
English and German at native speaker level
What we offer you
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
28 vacation days
2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy program (an experienced trustee is at your side)
Individual learning & development opportunities (internal & external trainings, e-learnings)
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness, and health courses)
Permanent contract with Europe's trusted brand
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
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Doświadczenie w proaktywnym zarządzaniu klientami B2B (Account Management) oraz samodzielnym prowadzeniu portfela klientów, najlepiej w środowisku SaaS i we współpracy z małymi oraz średnimi firmami.
Doskonałe umiejętności komunikacyjne, silne nastawienie na klienta oraz praktyczne, samodzielne podejście do działania.
Bardzo dobre umiejętności analityczne, zmysł sprzedażowy oraz zdolność przekonywania i budowania relacji.
Zainteresowanie branżą e-commerce i technologiami internetowymi oraz mile widziane doświadczenie w pracy z systemami CRM (np. SalesForce).
Ojczysty poziom języka polskiego oraz bardzo dobra znajomość języka angielskiego (minimum B2)
Co oferujemy:
Praca hybrydowa: Połączenie stałych dni pracy w biurze z elastyczną pracą zdalną
Workation: Tymczasową pracę z wybranego miejsca w UE, Islandii, Liechtensteinie lub Norwegii
Umowę z zaufaną europejską marką
28 dni urlopu
Program Buddy (doświadczony kolega u boku)
Indywidualne możliwości szkoleniowe
Wydarzenia (wydarzenia zespołowe, wydarzenia firmowe itp.)
Health Pass (bezpłatne kursy sportowe, fitness i zdrowotne online i offline)
Dobre samopoczucie (OpenUp): Poufny dostęp do specjalistów ds. zdrowia psychicznego i wsparcia osobistego
Fit Profit – karta sportowa zapewniająca dostęp do tysięcy obiektów sportowych w całej Polsce
Luxmed – prywatna opieka medyczna w placówkach Luxmed w całej Polsce
ZBUDUJ Z NAMI SPOŁECZNOŚĆ OPARTĄ NA ZAUFANIU – #cometotrust
Nie masz pewności, czy pasujesz do naszego zespołu? Zaaplikuj!
W Trusted Shops interesujesz nas Ty – to, czy pasujesz do naszego zespołu, nie zależy od płci, narodowości, pochodzenia etnicznego i społecznego, wyznania/przekonań, niepełnosprawności, wieku, orientacji seksualnej ani tożsamości płciowej. Trusted Shops zdecydowanie opowiada się za różnorodnością i sprzeciwia się dyskryminacji.
","max_hours_per_week":"40.0","dynamic_fields":[{"name":"Translation Career Page","value":"English, Polish","translations":{"en":{"name":"Translation Career Page","value":"English, Polish"},"pl":{"name":"Translation Career Page","value":"English, Polish"}}}],"highlight":".
","experience_code":"mid_level","description":"Trusted Shops tworzy rozwiązania SaaS dla ponad 40 milionów użytkowników i 30 000 firm w całej Europie. Nasza oferta obejmuje takie produkty, jak Trustmark, Ochrona Kupującego oraz platforma opinii eTrusted. Nasze produkty są częścią trwającej od 25 lat misji budowania zaufania między ludźmi a firmami w erze cyfrowej.
Rozwijaj się z sensem. Osiągaj sukcesy z TRSTD.
W Trusted Shops wierzymy w karierę opartą na celach i w doskonałość opartą na strukturze. Jako Account Manager będziesz odpowiedzialny za zróżnicowane portfolio klientów B2B i będziesz pomagać im osiągać sukcesy w dynamicznym świecie e-commerce. Twoim zadaniem jest stymulowanie rozwoju Twoich klientów. Każda negocjacja, każda sprzedaż dodatkowa, każde przedłużenie umowy wzmacnia partnerstwo i przyczynia się do sukcesu – zarówno Twoich klientów, jak i nas.
Aby wzmocnić nasz polski zespół ACT, poszukujemy:
Account Manager Poland (f/m/d)
Warszawa (tryb hybrydowy) | Umowa na czas nieokreślony (pełny etat)
Twoje główne obowiązki:
Proaktywne zarządzanie relacjami z klientami: Samodzielnie zarządzasz portfelem małych i średnich sklepów internetowych (Tech Touch), dopasowując strategię współpracy do ich potrzeb. Rozwijasz współpracę poprzez działania upsellowe i cross-sellowe.
Retencja klientów i rozwój kontraktów: Odpowiadasz za utrzymanie klientów, analizujesz przyczyny rezygnacji i podejmujesz działania retencyjne. Monitorujesz płatności i podejmujesz działania windykacyjne w przypadku zaległości.
Analiza potencjału biznesowego: Poznajesz cele i wyzwania klientów, proponując rozwiązania technologiczne wspierające ich rozwój.
Negocjacje i rozwój współpracy: Prowadzisz negocjacje handlowe oraz odpowiadasz za strategiczny i komercyjny rozwój portfela klientów.
Współpraca międzydziałowa: Współpracujesz z zespołami New Business Sales, Product Management i Customer Success, wspólnie dbając o retencję i rozwój klientów.
Trusted Shops tworzy rozwiązania SaaS dla ponad 40 milionów użytkowników i 30 000 firm w całej Europie. Nasza oferta obejmuje takie produkty, jak Trustmark, Ochrona Kupującego oraz platforma opinii eTrusted. Nasze produkty są częścią trwającej od 25 lat misji budowania zaufania między ludźmi a firmami w erze cyfrowej.
Rozwijaj się z sensem. Osiągaj sukcesy z TRSTD.
W Trusted Shops wierzymy w karierę opartą na celach i w doskonałość opartą na strukturze. Jako Account Manager będziesz odpowiedzialny za zróżnicowane portfolio klientów B2B i będziesz pomagać im osiągać sukcesy w dynamicznym świecie e-commerce. Twoim zadaniem jest stymulowanie rozwoju Twoich klientów. Każda negocjacja, każda sprzedaż dodatkowa, każde przedłużenie umowy wzmacnia partnerstwo i przyczynia się do sukcesu – zarówno Twoich klientów, jak i nas.
Aby wzmocnić nasz polski zespół ACT, poszukujemy:
Account Manager Poland (f/m/d)
Warszawa (tryb hybrydowy) | Umowa na czas nieokreślony (pełny etat)
Twoje główne obowiązki:
Proaktywne zarządzanie relacjami z klientami: Samodzielnie zarządzasz portfelem małych i średnich sklepów internetowych (Tech Touch), dopasowując strategię współpracy do ich potrzeb. Rozwijasz współpracę poprzez działania upsellowe i cross-sellowe.
Retencja klientów i rozwój kontraktów: Odpowiadasz za utrzymanie klientów, analizujesz przyczyny rezygnacji i podejmujesz działania retencyjne. Monitorujesz płatności i podejmujesz działania windykacyjne w przypadku zaległości.
Analiza potencjału biznesowego: Poznajesz cele i wyzwania klientów, proponując rozwiązania technologiczne wspierające ich rozwój.
Negocjacje i rozwój współpracy: Prowadzisz negocjacje handlowe oraz odpowiadasz za strategiczny i komercyjny rozwój portfela klientów.
Współpraca międzydziałowa: Współpracujesz z zespołami New Business Sales, Product Management i Customer Success, wspólnie dbając o retencję i rozwój klientów.
.
","sharing_image":"https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2652662/normal_sharing_2pr7f88sh7e5.png","requirements":"Nasze oczekiwania:
Doświadczenie w proaktywnym zarządzaniu klientami B2B (Account Management) oraz samodzielnym prowadzeniu portfela klientów, najlepiej w środowisku SaaS i we współpracy z małymi oraz średnimi firmami.
Doskonałe umiejętności komunikacyjne, silne nastawienie na klienta oraz praktyczne, samodzielne podejście do działania.
Bardzo dobre umiejętności analityczne, zmysł sprzedażowy oraz zdolność przekonywania i budowania relacji.
Zainteresowanie branżą e-commerce i technologiami internetowymi oraz mile widziane doświadczenie w pracy z systemami CRM (np. SalesForce).
Ojczysty poziom języka polskiego oraz bardzo dobra znajomość języka angielskiego (minimum B2)
Co oferujemy:
Praca hybrydowa: Połączenie stałych dni pracy w biurze z elastyczną pracą zdalną
Workation: Tymczasową pracę z wybranego miejsca w UE, Islandii, Liechtensteinie lub Norwegii
Umowę z zaufaną europejską marką
28 dni urlopu
Program Buddy (doświadczony kolega u boku)
Indywidualne możliwości szkoleniowe
Wydarzenia (wydarzenia zespołowe, wydarzenia firmowe itp.)
Health Pass (bezpłatne kursy sportowe, fitness i zdrowotne online i offline)
Dobre samopoczucie (OpenUp): Poufny dostęp do specjalistów ds. zdrowia psychicznego i wsparcia osobistego
Fit Profit – karta sportowa zapewniająca dostęp do tysięcy obiektów sportowych w całej Polsce
Luxmed – prywatna opieka medyczna w placówkach Luxmed w całej Polsce
ZBUDUJ Z NAMI SPOŁECZNOŚĆ OPARTĄ NA ZAUFANIU – #cometotrust
Nie masz pewności, czy pasujesz do naszego zespołu? Zaaplikuj!
W Trusted Shops interesujesz nas Ty – to, czy pasujesz do naszego zespołu, nie zależy od płci, narodowości, pochodzenia etnicznego i społecznego, wyznania/przekonań, niepełnosprawności, wieku, orientacji seksualnej ani tożsamości płciowej. Trusted Shops zdecydowanie opowiada się za różnorodnością i sprzeciwia się dyskryminacji.
","sharing_title":"Account Manager Poland (f/m/d)","sharing_description":"Trusted Shops tworzy rozwiązania SaaS dla ponad 40 milionów użytkowników i 30 000 firm w całej Europie. Nasza oferta obejmuje takie produkty, jak Trustmark, Ochrona Kupującego oraz platforma opinii eT","locations_question":"What is your preferred work location?"},"pl":{"description":"Trusted Shops tworzy rozwiązania SaaS dla ponad 40 milionów użytkowników i 30 000 firm w całej Europie. Nasza oferta obejmuje takie produkty, jak Trustmark, Ochrona Kupującego oraz platforma opinii eTrusted. Nasze produkty są częścią trwającej od 25 lat misji budowania zaufania między ludźmi a firmami w erze cyfrowej.
Rozwijaj się z sensem. Osiągaj sukcesy z TRSTD.
W Trusted Shops wierzymy w karierę opartą na celach i w doskonałość opartą na strukturze. Jako Account Manager będziesz odpowiedzialny za zróżnicowane portfolio klientów B2B i będziesz pomagać im osiągać sukcesy w dynamicznym świecie e-commerce. Twoim zadaniem jest stymulowanie rozwoju Twoich klientów. Każda negocjacja, każda sprzedaż dodatkowa, każde przedłużenie umowy wzmacnia partnerstwo i przyczynia się do sukcesu – zarówno Twoich klientów, jak i nas.
Aby wzmocnić nasz polski zespół ACT, poszukujemy:
Account Manager Poland (f/m/d)
Warszawa (tryb hybrydowy) | Umowa na czas nieokreślony (pełny etat)
Twoje główne obowiązki:
Proaktywne zarządzanie relacjami z klientami: Samodzielnie zarządzasz portfelem małych i średnich sklepów internetowych (Tech Touch), dopasowując strategię współpracy do ich potrzeb. Rozwijasz współpracę poprzez działania upsellowe i cross-sellowe.
Retencja klientów i rozwój kontraktów: Odpowiadasz za utrzymanie klientów, analizujesz przyczyny rezygnacji i podejmujesz działania retencyjne. Monitorujesz płatności i podejmujesz działania windykacyjne w przypadku zaległości.
Analiza potencjału biznesowego: Poznajesz cele i wyzwania klientów, proponując rozwiązania technologiczne wspierające ich rozwój.
Negocjacje i rozwój współpracy: Prowadzisz negocjacje handlowe oraz odpowiadasz za strategiczny i komercyjny rozwój portfela klientów.
Współpraca międzydziałowa: Współpracujesz z zespołami New Business Sales, Product Management i Customer Success, wspólnie dbając o retencję i rozwój klientów.
.
","sharing_image":"https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2652662/normal_sharing_b8e521halpug.png","requirements":"Nasze oczekiwania:
Doświadczenie w proaktywnym zarządzaniu klientami B2B (Account Management) oraz samodzielnym prowadzeniu portfela klientów, najlepiej w środowisku SaaS i we współpracy z małymi oraz średnimi firmami.
Doskonałe umiejętności komunikacyjne, silne nastawienie na klienta oraz praktyczne, samodzielne podejście do działania.
Bardzo dobre umiejętności analityczne, zmysł sprzedażowy oraz zdolność przekonywania i budowania relacji.
Zainteresowanie branżą e-commerce i technologiami internetowymi oraz mile widziane doświadczenie w pracy z systemami CRM (np. SalesForce).
Ojczysty poziom języka polskiego oraz bardzo dobra znajomość języka angielskiego (minimum B2)
Co oferujemy:
Praca hybrydowa: Połączenie stałych dni pracy w biurze z elastyczną pracą zdalną
Workation: Tymczasową pracę z wybranego miejsca w UE, Islandii, Liechtensteinie lub Norwegii
Umowę z zaufaną europejską marką
28 dni urlopu
Program Buddy (doświadczony kolega u boku)
Indywidualne możliwości szkoleniowe
Wydarzenia (wydarzenia zespołowe, wydarzenia firmowe itp.)
Health Pass (bezpłatne kursy sportowe, fitness i zdrowotne online i offline)
Dobre samopoczucie (OpenUp): Poufny dostęp do specjalistów ds. zdrowia psychicznego i wsparcia osobistego
ZBUDUJ Z NAMI SPOŁECZNOŚĆ OPARTĄ NA ZAUFANIU – #cometotrust
Nie masz pewności, czy pasujesz do naszego zespołu? Zaaplikuj!
W Trusted Shops interesujesz nas Ty – to, czy pasujesz do naszego zespołu, nie zależy od płci, narodowości, pochodzenia etnicznego i społecznego, wyznania/przekonań, niepełnosprawności, wieku, orientacji seksualnej ani tożsamości płciowej. Trusted Shops zdecydowanie opowiada się za różnorodnością i sprzeciwia się dyskryminacji.
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Native-level German or C1 proficiency and excellent English communication skills.
Hands-on experience with HubSpot Marketing Hub, including landing pages, forms, workflows, automation, and email templates.
Strong understanding of Customer Retention, Customer Lifecycle Management, Marketing Automation, Campaign Performance Analysis, and Marketing Analytics.
Basic knowledge of HTML and CSS for email and landing page customization.
Experience using AI-powered tools (ChatGPT, Copilot, Gemini, etc.) for content creation, marketing optimization, and productivity enhancement.
Analytical mindset with strong attention to detail and passion for customer-focused communication.
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
28 vacation days
2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy program (an experienced trustee is at your side)
Individual learning & development opportunities (internal & external trainings, e-learnings)
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness, and health courses)
Permanent contract with Europe's trusted brand
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","max_hours_per_week":"40.0","dynamic_fields":[{"name":"Translation Career Page","value":"German, English","translations":{"de":{"name":"Translation Career Page","value":"German , English "},"en":{"name":"Translation Career Page","value":"German, English"}}}],"highlight":"","experience_code":"mid_level","description":"
Trusted Shops develops innovative SaaS solutions that empower more than 40 million consumers and over 30,000 businesses across Europe. Our portfolio includes the Trusted Shops Trustbadge®, Buyer Protection solutions, customer review management, and the eTrusted Experience Feedback Platform.
For more than 25 years, our mission has been simple: building trust in digital commerce and strengthening relationships between businesses and consumers.
To strengthen our Digital Business & Automation Team, we are looking for an experienced and creative:
Email Marketing & Content Specialist (f/m/d)
As part of our Digital Business & Automation Team, you will design and optimize scalable customer communication programs that drive customer engagement, retention, and growth. Using marketing automation, customer insights, and data-driven decision-making, you will support our self-service business through high-performing email campaigns and compelling content experiences.
Plan, create, execute, and optimize email marketing campaigns across the entire customer lifecycle.
Develop engaging and conversion-focused content for emails, landing pages, customer journeys, and marketing campaigns.
Build, manage, and optimize HubSpot workflows, campaigns, templates, and automation processes.
Ensure excellent campaign execution through quality assurance (QA), audience segmentation, personalization, and customer targeting.
Analyze campaign performance using KPIs and reporting dashboards and conduct A/B testing to improve open rates, click-through rates, engagement, and conversions.
Collaborate with cross-functional teams including Marketing, Product, Customer Success, and Sales to translate business objectives into impactful customer communications.
Contribute to customer retention and lifecycle marketing initiatives that improve customer experience and long-term value.
Trusted Shops entwickelt innovative SaaS-Lösungen für mehr als 40 Millionen Verbraucher*innen und über 30.000 Unternehmen in Europa. Zu unserem Portfolio gehören das Trusted Shops Trustbadge®, Käuferschutzlösungen, Bewertungsmanagement sowie die eTrusted Experience Feedback Plattform.
Seit über 25 Jahren verfolgen wir eine klare Mission: Vertrauen zwischen Menschen und Unternehmen im digitalen Handel schaffen.
Zur Verstärkung unseres Digital Business & Automation Teams suchen wir einen engagierten und kreativen:
E-Mail Marketing & Content Specialist (w/m/d)
Köln (Hybrid) oder Berlin (Remote) | Vollzeit | Unbefristete Festanstellung
In dieser Position entwickelst und optimierst du skalierbare Customer-Engagement-Programme entlang des gesamten Customer Lifecycles. Mithilfe von Marketing Automation, datengetriebenen Insights und modernen AI-Tools unterstützt du unser Self-Service-Kundengeschäft durch wirkungsvolle E-Mail-Kampagnen und hochwertigen Content.
Planung, Erstellung und Optimierung von E-Mail-Marketing-Kampagnen entlang des gesamten Customer Lifecycles.
Erstellung überzeugender Inhalte für E-Mails, Landingpages, Customer Journeys und Marketingkampagnen.
Verwaltung und Optimierung von HubSpot-Kampagnen, Workflows, Templates und Marketing-Automationen.
Sicherstellung einer hohen Kampagnenqualität durch Qualitätssicherung (QA), Segmentierung, Personalisierung und zielgruppengerechte Ansprache.
Analyse relevanter KPIs sowie Durchführung von A/B-Tests zur kontinuierlichen Verbesserung von Öffnungsraten, Klickraten, Engagement und Conversion.
Enge Zusammenarbeit mit Marketing-, Produkt-, Customer-Success- und Vertriebsteams zur Entwicklung wirksamer Kundenkommunikation.
Unterstützung von Initiativen im Bereich Customer Retention, CRM-Marketing und Lifecycle Marketing.
Erste Berufserfahrung im E-Mail-Marketing, Content Marketing, CRM-Marketing, Lifecycle Marketing oder Digital Marketing, idealerweise im SaaS-, Tech-, E-Commerce- oder digitalen Umfeld.
Deutsch auf Muttersprachen-Niveau oder mindestens C1-Level sowie sehr gute Englischkenntnisse.
Praktische Erfahrung mit HubSpot Marketing Hub, insbesondere bei Landingpages, Formularen, Workflows, Marketing Automation und E-Mail-Templates.
Verständnis für Customer Retention, Customer Lifecycle Management, Marketing Automation, Kampagnen-Reporting und Marketing Analytics.
Grundkenntnisse in HTML und CSS.
Erfahrung mit KI-Tools wie ChatGPT, Microsoft Copilot, Gemini oder ähnlichen Anwendungen zur Content-Erstellung und Produktivitätssteigerung.
Analytische Denkweise, hohe Detailgenauigkeit und Leidenschaft für kundenorientierte Kommunikation.
Das bieten wir Dir
Hybrid Work: Kombiniere flexible remote Arbeit mit Teamtagen im Office (Officetage abhängig von deinem Standort)
Workation: Arbeite temporär von einem Ort deiner Wahl innerhalb der EU, Island, Liechtenstein oder Norwegen
28 Urlaubstage
2,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval
Buddy Programm (ein erfahrener Trustee steht Dir zur Seite)
Individuelle Weiterentwicklungsmöglichkeiten und Learning-Angebote (interne und externe Trainings; E-Learning)
Events (Team Events, Unit Events, etc.)
Health Pass - kostenlose Online und Offline Sport-, Fitness- und Gesundheitskurse
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch - ob Du zu uns passt, ist unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
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For more than 25 years, our mission has been simple: building trust in digital commerce and strengthening relationships between businesses and consumers.
To strengthen our Digital Business & Automation Team, we are looking for an experienced and creative:
Email Marketing & Content Specialist (f/m/d)
As part of our Digital Business & Automation Team, you will design and optimize scalable customer communication programs that drive customer engagement, retention, and growth. Using marketing automation, customer insights, and data-driven decision-making, you will support our self-service business through high-performing email campaigns and compelling content experiences.
Plan, create, execute, and optimize email marketing campaigns across the entire customer lifecycle.
Develop engaging and conversion-focused content for emails, landing pages, customer journeys, and marketing campaigns.
Build, manage, and optimize HubSpot workflows, campaigns, templates, and automation processes.
Ensure excellent campaign execution through quality assurance (QA), audience segmentation, personalization, and customer targeting.
Analyze campaign performance using KPIs and reporting dashboards and conduct A/B testing to improve open rates, click-through rates, engagement, and conversions.
Collaborate with cross-functional teams including Marketing, Product, Customer Success, and Sales to translate business objectives into impactful customer communications.
Contribute to customer retention and lifecycle marketing initiatives that improve customer experience and long-term value.
","sharing_image":"https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2652278/normal_sharing_2pr7f88sh7e5.png","requirements":"
Initial professional experience in Email Marketing, Content Marketing, Lifecycle Marketing, CRM Marketing, or Digital Marketing, ideally within a SaaS, technology, e-commerce, or digital business environment.
Native-level German or C1 proficiency and excellent English communication skills.
Hands-on experience with HubSpot Marketing Hub, including landing pages, forms, workflows, automation, and email templates.
Strong understanding of Customer Retention, Customer Lifecycle Management, Marketing Automation, Campaign Performance Analysis, and Marketing Analytics.
Basic knowledge of HTML and CSS for email and landing page customization.
Experience using AI-powered tools (ChatGPT, Copilot, Gemini, etc.) for content creation, marketing optimization, and productivity enhancement.
Analytical mindset with strong attention to detail and passion for customer-focused communication.
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
28 vacation days
2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy program (an experienced trustee is at your side)
Individual learning & development opportunities (internal & external trainings, e-learnings)
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness, and health courses)
Permanent contract with Europe's trusted brand
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","sharing_title":"E-Mail Marketing & Content Specialist (f/m/d)","sharing_description":"Join Trusted Shops – Europe's Leading Trust PlatformTrusted Shops develops innovative SaaS solutions that empower more than 40 million consumers and over 30,000 businesses across Europe. Our portfolio","locations_question":"What is your preferred work location?"}},"options_cover_letter":"optional"},{"position":666,"postal_code":"50823","locations_question_type":"multiple_choice","guid":"3r4p5","education_code":"bachelor_degree","on_site":false,"options_photo":"optional","locations_question_required":true,"sharing_title":"People Business Partner (m/w/d)","company_name":"Trusted Shops SE (DE)","slug":"people-business-partner-mwd","options_cv":"required","min_hours_per_week":"40.00","max_hours":40,"options_phone":"required","locations":[{"id":29354,"name":"Cologne","state":"Nordrhein-Westfalen","country":"Deutschland","city":"Cologne","translations":{"de":{"name":"Cologne","city":"Cologne","postal_code":"50823","street":"Subbelrather Str. 15c ","note":null},"en":{"name":"Cologne","city":"Cologne","postal_code":"50823","street":"Subbelrather Str. 15c ","note":null}},"country_code":"DE","postal_code":"50823","state_code":"NW","street":"Subbelrather Str. 15c ","note":null}],"state_name":"Nordrhein-Westfalen","country":"Germany","category_code":"engineering","close_at":null,"updated_at":"2026-07-21 13:01:00 UTC","sharing_image":"https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2652227/normal_sharing_2pr7f88sh7e5.png","salary":{"max":null,"min":null,"period":null,"currency":null},"location_question_visible":false,"mailbox_email":"job.3r4p5@trustedshops.recruitee.com","hybrid":true,"title":"People Business Partner (m/w/d)","state_code":"NW","requirements":"Dein Profil
Abgeschlossenes Studium der Wirtschafts-, Sozial- oder Rechtswissenschaften mit Schwerpunkt Personal oder eine vergleichbare Qualifikation, z.B. als Personalfachkaufmann/-frau
Mehrjährige Berufserfahrung als People Business Partner (HR Business Partner), bevorzugt in einem SaaS-Umfeld oder vergleichbar
Gute Kenntnisse entlang zentraler HR-Prozesse sowie Grundkenntnisse im deutschen Arbeitsrecht
Erfahrung mit Betriebsverfassungsrecht und der Zusammenarbeit mit Betriebsräten
Erfahrung im Umgang mit HR-Systemen; Kenntnisse in Workday sind von Vorteil
Strukturierte, kommunikative, proaktive und lösungsorientierte Arbeitsweise mit einem hohen Maß an Eigeninitiative sowie Offenheit für den Einsatz von KI-Tools zur Optimierung von HR-Prozessen
Verhandlungssichere Deutsch- und Englischkenntnisse
Das bieten wir Dir
Hybrid Work: Kombiniere flexible Remote-Arbeit mit gemeinsamen Teamtagen im Office
Workation: Temporäres Arbeiten innerhalb der EU sowie aus Island oder Norwegen
Befristetes Arbeitsverhältnis bei Europas Vertrauensmarke
27 Urlaubstage plus 3,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval
Buddy-Programm für einen erfolgreichen Start bei Trusted Shops
Individuelle Weiterentwicklungsmöglichkeiten und interne Learning-Angebote
Regelmäßige Team-, Unit- und Company-Events
Health Pass mit kostenlosen Online- und Offline-Angeboten für Sport, Fitness und mentale Gesundheit
BUILD A COMMUNITY OF TRUST WITH US – #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch – unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
","max_hours_per_week":"40.0","dynamic_fields":[{"name":"Translation Career Page","value":"German, English","translations":{"de":{"name":"Translation Career Page","value":"German , English "},"en":{"name":"Translation Career Page","value":"German, English"}}}],"highlight":null,"experience_code":"mid_level","description":"About Trusted Shops
Trusted Shops schafft digitales Vertrauen zwischen Menschen, Unternehmen und AI-Agents. Jeden Tag verlassen sich Millionen von Verbraucher*innen auf unsere Lösungen, um sichere Entscheidungen im Online-Handel zu treffen. Gleichzeitig nutzen Unternehmen unsere Produkte, um Vertrauen aufzubauen, Kundenbeziehungen zu stärken und nachhaltig zu wachsen.
Mit rund 700 Kolleginnen in ganz Europa, mehr als 25.000 Onlineshops und über 40 Millionen Verbraucherinnen in unserer Community of Trust gestalten wir eine sicherere und transparentere digitale Welt. Vertrauen steht dabei nicht nur im Mittelpunkt unserer Produkte, sondern prägt auch die Art und Weise, wie wir zusammenarbeiten. Wir glauben an Zusammenarbeit, Eigenverantwortung und die Freiheit, durch eine flexible Hybrid-Work-Kultur das Beste aus sich herauszuholen.
Werde Teil unseres Teams und gestalte mit uns eine digitale Welt, in der Vertrauen, Transparenz und echte Verbindungen jede Interaktion prägen.
Zum Ausbau unserer People Business Unit suchen wir eine*n
People Business Partner (m/w/d)
(Hybrid in Köln | Vollzeit | Befristeter Vertrag auf 12 Monate)
Deine Aufgaben
Beratung und Unterstützung von Führungskräften in operativen, strategischen und arbeitsrechtlichen HR-Themen
Eigenverantwortliche Betreuung und Weiterentwicklung von Personalprozessen entlang des Employee Lifecycle
Vertrauensvolle Zusammenarbeit mit dem Betriebsrat in allen personalrelevanten Fragestellungen des Betreuungsbereichs
Analyse personalrelevanter Fragestellungen und Entwicklung pragmatischer, businessorientierter Lösungen
Mitwirkung an HR-Projekten und People-Initiativen zur Unterstützung der Unternehmensstrategie
As part of our interview process, we use Metaview, an AI-powered tool that records interviews, creates transcripts, and generates interview notes. The use of Metaview is entirely voluntary and is not a requirement for your application. You may withdraw your consent at any time with effect for the future. For more information about how we process your personal data, please refer to our Privacy Notice.
","kind":"infobox","translations":{"de":{"body":"Im Rahmen unseres Bewerbungsgesprächs nutzen wir Metaview, ein KI-gestütztes Tool, das Gespräche aufzeichnet, Transkripte erstellt und Notizen zu den Gesprächen generiert. Die Nutzung von Metaview ist vollkommen freiwillig und keine Voraussetzung für die Bewerbung. Die Einwilligung kann jederzeit mit Wirkung für die Zukunft widerrufen werden. Weitere Informationen darüber, wie wir personenbezogene Daten verarbeiten, sind in unserer Datenschutzerklärung zu finden.
"},"en":{"body":"As part of our interview process, we use Metaview, an AI-powered tool that records interviews, creates transcripts, and generates interview notes. The use of Metaview is entirely voluntary and is not a requirement for your application. You may withdraw your consent at any time with effect for the future. For more information about how we process your personal data, please refer to our Privacy Notice.
"}},"open_question_options":[]},{"id":4260382,"position":8,"options":{},"required":false,"body":"Where did you find out about this job opening?","kind":"string","translations":{"de":{"body":"Wie bist Du auf die Stelle aufmerksam geworden?"},"en":{"body":"Where did you find out about this job opening?"}},"open_question_options":[]}],"translations":{"de":{"description":"About Trusted Shops
Trusted Shops schafft digitales Vertrauen zwischen Menschen, Unternehmen und AI-Agents. Jeden Tag verlassen sich Millionen von Verbraucher*innen auf unsere Lösungen, um sichere Entscheidungen im Online-Handel zu treffen. Gleichzeitig nutzen Unternehmen unsere Produkte, um Vertrauen aufzubauen, Kundenbeziehungen zu stärken und nachhaltig zu wachsen.
Mit rund 700 Kolleginnen in ganz Europa, mehr als 25.000 Onlineshops und über 40 Millionen Verbraucherinnen in unserer Community of Trust gestalten wir eine sicherere und transparentere digitale Welt. Vertrauen steht dabei nicht nur im Mittelpunkt unserer Produkte, sondern prägt auch die Art und Weise, wie wir zusammenarbeiten. Wir glauben an Zusammenarbeit, Eigenverantwortung und die Freiheit, durch eine flexible Hybrid-Work-Kultur das Beste aus sich herauszuholen.
Werde Teil unseres Teams und gestalte mit uns eine digitale Welt, in der Vertrauen, Transparenz und echte Verbindungen jede Interaktion prägen.
Zum Ausbau unserer People Business Unit suchen wir eine*n
People Business Partner (m/w/d)
(Hybrid in Köln | Vollzeit | Befristeter Vertrag auf 12 Monate)
Deine Aufgaben
Beratung und Unterstützung von Führungskräften in operativen, strategischen und arbeitsrechtlichen HR-Themen
Eigenverantwortliche Betreuung und Weiterentwicklung von Personalprozessen entlang des Employee Lifecycle
Vertrauensvolle Zusammenarbeit mit dem Betriebsrat in allen personalrelevanten Fragestellungen des Betreuungsbereichs
Analyse personalrelevanter Fragestellungen und Entwicklung pragmatischer, businessorientierter Lösungen
Mitwirkung an HR-Projekten und People-Initiativen zur Unterstützung der Unternehmensstrategie
Dein Profil
Abgeschlossenes Studium der Wirtschafts-, Sozial- oder Rechtswissenschaften mit Schwerpunkt Personal oder eine vergleichbare Qualifikation, z.B. als Personalfachkaufmann/-frau
Mehrjährige Berufserfahrung als People Business Partner (HR Business Partner), bevorzugt in einem SaaS-Umfeld oder vergleichbar
Gute Kenntnisse entlang zentraler HR-Prozesse sowie Grundkenntnisse im deutschen Arbeitsrecht
Erfahrung mit Betriebsverfassungsrecht und der Zusammenarbeit mit Betriebsräten
Erfahrung im Umgang mit HR-Systemen; Kenntnisse in Workday sind von Vorteil
Strukturierte, kommunikative, proaktive und lösungsorientierte Arbeitsweise mit einem hohen Maß an Eigeninitiative sowie Offenheit für den Einsatz von KI-Tools zur Optimierung von HR-Prozessen
Verhandlungssichere Deutsch- und Englischkenntnisse
Das bieten wir Dir
Hybrid Work: Kombiniere flexible Remote-Arbeit mit gemeinsamen Teamtagen im Office
Workation: Temporäres Arbeiten innerhalb der EU sowie aus Island oder Norwegen
Befristetes Arbeitsverhältnis bei Europas Vertrauensmarke
27 Urlaubstage plus 3,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval
Buddy-Programm für einen erfolgreichen Start bei Trusted Shops
Individuelle Weiterentwicklungsmöglichkeiten und interne Learning-Angebote
Regelmäßige Team-, Unit- und Company-Events
Health Pass mit kostenlosen Online- und Offline-Angeboten für Sport, Fitness und mentale Gesundheit
BUILD A COMMUNITY OF TRUST WITH US – #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch – unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
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Trusted Shops schafft digitales Vertrauen zwischen Menschen, Unternehmen und AI-Agents. Jeden Tag verlassen sich Millionen von Verbraucher*innen auf unsere Lösungen, um sichere Entscheidungen im Online-Handel zu treffen. Gleichzeitig nutzen Unternehmen unsere Produkte, um Vertrauen aufzubauen, Kundenbeziehungen zu stärken und nachhaltig zu wachsen.
Mit rund 700 Kolleginnen in ganz Europa, mehr als 25.000 Onlineshops und über 40 Millionen Verbraucherinnen in unserer Community of Trust gestalten wir eine sicherere und transparentere digitale Welt. Vertrauen steht dabei nicht nur im Mittelpunkt unserer Produkte, sondern prägt auch die Art und Weise, wie wir zusammenarbeiten. Wir glauben an Zusammenarbeit, Eigenverantwortung und die Freiheit, durch eine flexible Hybrid-Work-Kultur das Beste aus sich herauszuholen.
Werde Teil unseres Teams und gestalte mit uns eine digitale Welt, in der Vertrauen, Transparenz und echte Verbindungen jede Interaktion prägen.
Zum Ausbau unserer People Business Unit suchen wir eine*n
People Business Partner (m/w/d)
(Hybrid in Köln | Vollzeit | Befristeter Vertrag auf 12 Monate)
Deine Aufgaben
Beratung und Unterstützung von Führungskräften in operativen, strategischen und arbeitsrechtlichen HR-Themen
Eigenverantwortliche Betreuung und Weiterentwicklung von Personalprozessen entlang des Employee Lifecycle
Vertrauensvolle Zusammenarbeit mit dem Betriebsrat in allen personalrelevanten Fragestellungen des Betreuungsbereichs
Analyse personalrelevanter Fragestellungen und Entwicklung pragmatischer, businessorientierter Lösungen
Mitwirkung an HR-Projekten und People-Initiativen zur Unterstützung der Unternehmensstrategie
Dein Profil
Abgeschlossenes Studium der Wirtschafts-, Sozial- oder Rechtswissenschaften mit Schwerpunkt Personal oder eine vergleichbare Qualifikation, z.B. als Personalfachkaufmann/-frau
Mehrjährige Berufserfahrung als People Business Partner (HR Business Partner), bevorzugt in einem SaaS-Umfeld oder vergleichbar
Gute Kenntnisse entlang zentraler HR-Prozesse sowie Grundkenntnisse im deutschen Arbeitsrecht
Erfahrung mit Betriebsverfassungsrecht und der Zusammenarbeit mit Betriebsräten
Erfahrung im Umgang mit HR-Systemen; Kenntnisse in Workday sind von Vorteil
Strukturierte, kommunikative, proaktive und lösungsorientierte Arbeitsweise mit einem hohen Maß an Eigeninitiative sowie Offenheit für den Einsatz von KI-Tools zur Optimierung von HR-Prozessen
Verhandlungssichere Deutsch- und Englischkenntnisse
Das bieten wir Dir
Hybrid Work: Kombiniere flexible Remote-Arbeit mit gemeinsamen Teamtagen im Office
Workation: Temporäres Arbeiten innerhalb der EU sowie aus Island oder Norwegen
Befristetes Arbeitsverhältnis bei Europas Vertrauensmarke
27 Urlaubstage plus 3,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval
Buddy-Programm für einen erfolgreichen Start bei Trusted Shops
Individuelle Weiterentwicklungsmöglichkeiten und interne Learning-Angebote
Regelmäßige Team-, Unit- und Company-Events
Health Pass mit kostenlosen Online- und Offline-Angeboten für Sport, Fitness und mentale Gesundheit
BUILD A COMMUNITY OF TRUST WITH US – #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch – unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
","sharing_title":"People Business Partner (m/w/d)","sharing_description":"Werde Teil unseres Teams und gestalte mit uns eine digitale Welt, in der Vertrauen, Transparenz und echte Verbindungen jede Interaktion prägen.","locations_question":"What is your preferred work location?"}},"options_cover_letter":"optional"},{"position":657,"postal_code":"50823","locations_question_type":"multiple_choice","guid":"a796t","education_code":"high_school_coursework","on_site":false,"options_photo":"optional","locations_question_required":true,"sharing_title":"Senior Project Manager (f/m/d) Strategic Initiatives","company_name":"Trusted Shops SE (DE)","slug":"senior-project-manager-fmd-strategic-initiatives","options_cv":"required","min_hours_per_week":"30.00","max_hours":40,"options_phone":"required","locations":[{"id":29354,"name":"Cologne","state":"Nordrhein-Westfalen","country":"Germany","city":"Cologne","translations":{"de":{"name":"Cologne","city":"Cologne","postal_code":"50823","street":"Subbelrather Str. 15c ","note":null},"en":{"name":"Cologne","city":"Cologne","postal_code":"50823","street":"Subbelrather Str. 15c ","note":null}},"country_code":"DE","postal_code":"50823","state_code":"NW","street":"Subbelrather Str. 15c ","note":null}],"state_name":"Nordrhein-Westfalen","country":"Germany","category_code":"internet","close_at":null,"updated_at":"2026-07-20 13:10:34 UTC","sharing_image":"https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2602213/normal_sharing_2pr7f88sh7e5.png","salary":{"max":null,"min":null,"period":null,"currency":null},"location_question_visible":false,"mailbox_email":"job.a796t@trustedshops.recruitee.com","hybrid":true,"title":"Senior Project Manager (f/m/d) Strategic Initiatives","state_code":"NW","requirements":"Degree in Business, Project Management or equivalent professional Project Management (SAFe, PRINCE, PMBOK) experience
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Proven ability to lead diverse, cross-functional teams and manage competing stakeholder priorities
Hands-on experience with project management tools (e.g. JIRA, Confluence, MS Project), and a deep understanding of project delivery frameworks
Strong organizational skills, structured thinking, and a pragmatic, results-driven approach
Excellent interpersonal skills with the ability to collaborate confidently across departments, including executive-level stakeholders
Fluent in English; proficiency in German is an advantage
What we offer you
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
28 vacation days
2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy program (an experienced trustee is at your side)
Individual learning & development opportunities (internal & external trainings, e-learnings)
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness, and health courses)
Permanent contract with Europe's trusted brand
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","max_hours_per_week":"40.0","dynamic_fields":[{"name":"Translation Career Page","value":"German, English","translations":{"de":{"name":"Translation Career Page","value":"German , English "},"en":{"name":"Translation Career Page","value":"German, English"}}}],"highlight":null,"experience_code":"mid_level","description":"About Trusted Shops
Trusted Shops is a leading provider of trust solutions for e-commerce. With around 700 employees across a dozen European countries, we ensure that consumers can shop online with confidence. Through certifications and the Trusted Shops Trustmark, we guarantee the security, quality, and reliability of online stores.
To join our Project Management team, we are looking for a:
Senior Project Manager (f/m/d) Strategic Initiatives
Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
The Project Office owns the roadmap of strategic initiatives and ensures effective portfolio governance across the organization. It is also responsible for project management standards and central reporting. The Project Office is part of the Staff Department and reports directly to the CEO.
As part of the Project Office, you will lead and deliver business transformation projects across areas such as process improvement, technology implementation, and organizational change management.
You will work closely with cross-functional teams from across the organization, including Product, Technology, Finance, Legal, and HR, to deliver projects within scope, budget, and time constraints while meeting quality expectations.
Where internal expertise or technology is not available, you will also oversee the procurement and budget management of external resources.
Your Tasks
Project Scoping and Strategic Alignment – Define goals, scope, and success criteria in partnership with sponsors, ensuring each project aligns with a compelling business case or strategic objective.
Planning and Scheduling – Develop delivery timelines using appropriate methodologies (agile or traditional), with a clear breakdown of tasks that support timely execution.
Team Assembly and Resource Management – Lead the formation of cross-functional teams, identify internal and external resource needs, and manage project budgets to ensure effective execution.
Performance Monitoring and Risk Mitigation – Track milestones and key metrics tied to business value, while continuously assessing risks and implementing necessary controls to keep the project on course.
Stakeholder Engagement and Communication – Maintain strong alignment with stakeholders through proactive communication, expectation management, and consistent status updates.
Change Management and Adoption – Drive organizational change by fostering internal ownership, building advocacy, and supporting the adoption of new processes or solutions.
Transparency and Long-Term Impact – Ensure thorough documentation and communication across the project lifecycle, designing tracking methods that reinforce sustainable outcomes and long-term success.
About Trusted Shops
Trusted Shops is a leading provider of trust solutions for e-commerce. With around 700 employees across a dozen European countries, we ensure that consumers can shop online with confidence. Through certifications and the Trusted Shops Trustmark, we guarantee the security, quality, and reliability of online stores.
To join our Project Management team, we are looking for a:
Senior Project Manager (f/m/d) Strategic Initiatives
Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
The Project Office owns the roadmap of strategic initiatives and ensures effective portfolio governance across the organization. It is also responsible for project management standards and central reporting. The Project Office is part of the Staff Department and reports directly to the CEO.
As part of the Project Office, you will lead and deliver business transformation projects across areas such as process improvement, technology implementation, and organizational change management.
You will work closely with cross-functional teams from across the organization, including Product, Technology, Finance, Legal, and HR, to deliver projects within scope, budget, and time constraints while meeting quality expectations.
Where internal expertise or technology is not available, you will also oversee the procurement and budget management of external resources.
Your Tasks
Project Scoping and Strategic Alignment – Define goals, scope, and success criteria in partnership with sponsors, ensuring each project aligns with a compelling business case or strategic objective.
Planning and Scheduling – Develop delivery timelines using appropriate methodologies (agile or traditional), with a clear breakdown of tasks that support timely execution.
Team Assembly and Resource Management – Lead the formation of cross-functional teams, identify internal and external resource needs, and manage project budgets to ensure effective execution.
Performance Monitoring and Risk Mitigation – Track milestones and key metrics tied to business value, while continuously assessing risks and implementing necessary controls to keep the project on course.
Stakeholder Engagement and Communication – Maintain strong alignment with stakeholders through proactive communication, expectation management, and consistent status updates.
Change Management and Adoption – Drive organizational change by fostering internal ownership, building advocacy, and supporting the adoption of new processes or solutions.
Transparency and Long-Term Impact – Ensure thorough documentation and communication across the project lifecycle, designing tracking methods that reinforce sustainable outcomes and long-term success.
Degree in Business, Project Management or equivalent professional Project Management (SAFe, PRINCE, PMBOK) experience
5+ years of experience in project management, ideally within the e-commerce or digital product landscape
Proven ability to lead diverse, cross-functional teams and manage competing stakeholder priorities
Hands-on experience with project management tools (e.g. JIRA, Confluence, MS Project), and a deep understanding of project delivery frameworks
Strong organizational skills, structured thinking, and a pragmatic, results-driven approach
Excellent interpersonal skills with the ability to collaborate confidently across departments, including executive-level stakeholders
Fluent in English; proficiency in German is an advantage
What we offer you
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
28 vacation days
2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy program (an experienced trustee is at your side)
Individual learning & development opportunities (internal & external trainings, e-learnings)
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness, and health courses)
Permanent contract with Europe's trusted brand
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","sharing_title":"Senior Project Manager (f/m/d) Strategic Initiatives","sharing_description":"About Trusted Shops Trusted Shops is a leading provider of trust solutions for e-commerce. With around 700 employees across a dozen European countries, we ensure that consumers can shop online with co","locations_question":"Was ist dein bevorzugter Arbeitsort?"},"en":{"description":"About Trusted Shops
Trusted Shops is a leading provider of trust solutions for e-commerce. With around 700 employees across a dozen European countries, we ensure that consumers can shop online with confidence. Through certifications and the Trusted Shops Trustmark, we guarantee the security, quality, and reliability of online stores.
To join our Project Management team, we are looking for a:
Senior Project Manager (f/m/d) Strategic Initiatives
Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
The Project Office owns the roadmap of strategic initiatives and ensures effective portfolio governance across the organization. It is also responsible for project management standards and central reporting. The Project Office is part of the Staff Department and reports directly to the CEO.
As part of the Project Office, you will lead and deliver business transformation projects across areas such as process improvement, technology implementation, and organizational change management.
You will work closely with cross-functional teams from across the organization, including Product, Technology, Finance, Legal, and HR, to deliver projects within scope, budget, and time constraints while meeting quality expectations.
Where internal expertise or technology is not available, you will also oversee the procurement and budget management of external resources.
Your Tasks
Project Scoping and Strategic Alignment – Define goals, scope, and success criteria in partnership with sponsors, ensuring each project aligns with a compelling business case or strategic objective.
Planning and Scheduling – Develop delivery timelines using appropriate methodologies (agile or traditional), with a clear breakdown of tasks that support timely execution.
Team Assembly and Resource Management – Lead the formation of cross-functional teams, identify internal and external resource needs, and manage project budgets to ensure effective execution.
Performance Monitoring and Risk Mitigation – Track milestones and key metrics tied to business value, while continuously assessing risks and implementing necessary controls to keep the project on course.
Stakeholder Engagement and Communication – Maintain strong alignment with stakeholders through proactive communication, expectation management, and consistent status updates.
Change Management and Adoption – Drive organizational change by fostering internal ownership, building advocacy, and supporting the adoption of new processes or solutions.
Transparency and Long-Term Impact – Ensure thorough documentation and communication across the project lifecycle, designing tracking methods that reinforce sustainable outcomes and long-term success.
Degree in Business, Project Management or equivalent professional Project Management (SAFe, PRINCE, PMBOK) experience
5+ years of experience in project management, ideally within the e-commerce or digital product landscape
Proven ability to lead diverse, cross-functional teams and manage competing stakeholder priorities
Hands-on experience with project management tools (e.g. JIRA, Confluence, MS Project), and a deep understanding of project delivery frameworks
Strong organizational skills, structured thinking, and a pragmatic, results-driven approach
Excellent interpersonal skills with the ability to collaborate confidently across departments, including executive-level stakeholders
Fluent in English; proficiency in German is an advantage
What we offer you
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
28 vacation days
2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy program (an experienced trustee is at your side)
Individual learning & development opportunities (internal & external trainings, e-learnings)
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness, and health courses)
Permanent contract with Europe's trusted brand
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","sharing_title":"Senior Project Manager (f/m/d) Strategic Initiatives","sharing_description":"About Trusted Shops Trusted Shops is a leading provider of trust solutions for e-commerce. With around 700 employees across a dozen European countries, we ensure that consumers can shop online with co","locations_question":"What is your preferred work location?"}},"options_cover_letter":"optional"},{"position":656,"postal_code":"1031","locations_question_type":"multiple_choice","guid":"vvsra","education_code":"high_school","on_site":false,"options_photo":"off","locations_question_required":true,"sharing_title":"Sales Executive - UK, Denmark & Sweden (Nordics) (f/m/d)","company_name":"Trusted Shops SE (DE)","slug":"senior-sales-executive-uk-denmark-sweden-nordics-fmd-2-3","options_cv":"required","min_hours_per_week":null,"max_hours":null,"options_phone":"required","locations":[{"id":242519,"name":"Amsterdam ","state":"Noord-Holland","country":"Netherlands","city":"Amsterdam","translations":{"de":{"name":"Amsterdam","city":"Amsterdam ","postal_code":"1031","street":"Overhoeksplein 1","note":null},"en":{"name":"Amsterdam ","city":"Amsterdam","postal_code":"1031","street":"Overhoeksplein 1","note":null}},"country_code":"NL","postal_code":"1031","state_code":"NH","street":"Overhoeksplein 1","note":null}],"state_name":"Noord-Holland","country":"Netherlands","category_code":"sales","close_at":null,"updated_at":"2026-07-07 14:10:54 UTC","sharing_image":null,"salary":{"max":null,"min":null,"period":null,"currency":null},"location_question_visible":false,"mailbox_email":"job.vvsra@trustedshops.recruitee.com","hybrid":true,"title":"Sales Executive - UK, Denmark & Sweden (Nordics) (f/m/d)","state_code":"NH","requirements":"Several years of experience in a B2B sales role within Tech / SaaS with a strong track record of meeting and exceeding commercial targets
Proven experience in managing and growing larger or more complex customer accounts
Experience with consultative or solution-based selling
Willingness to travel, including to other European countries when required
Fluent English (written and spoken) is essential. Knowledge of Swedish and/or Danish is a strong plus
At least 3 years of professional experience in one of the following markets:
o The United Kingdom, or
o Denmark, or
o Sweden
What we offer you
Hybrid working: fixed office days combined with the flexibility to work from home
Workation: temporarily working from a destination of your choice within the EU, Iceland or Norway
25 days of holiday to recharge your batteries
Buddy programme: an experienced colleague who will guide you when you start
Individual training opportunities for continuous development
Team and unit events that foster connection and fun
Health pass: free access to online and offline sports, fitness and health courses
Mental well-being (OpenUp): Confidential access to mental health specialists and personal support
Competitive salary with an uncapped bonus scheme
Travel allowance and good pension scheme
Informal Friday afternoon drinks on the rooftop terrace of the A’DAM Tower
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","max_hours_per_week":null,"dynamic_fields":[{"name":"Translation Career Page","value":"Dutch, English, German","translations":{"de":{"name":"Translation Career Page","value":"Dutch , English , German "},"en":{"name":"Translation Career Page","value":"Dutch, English, German"}}}],"highlight":null,"experience_code":"mid_level","description":"The job is based in Amsterdam. Please note that we can only consider English language applications in this recruiting process.
At Trusted Shops, you will have the opportunity to further develop your sales career within an international and fast-growing organisation. From our office in the iconic A’DAM Tower in Amsterdam, overlooking the IJ, you will be part of a international team for the UK, Benelux and Nordics, which is based in Amsterdam. The team has grown from just a few colleagues to almost 50 in five years, large enough to be professional and international, yet small enough to truly know each other and celebrate success together. Across Europe, we work with more than 700 colleagues across six offices.
As the market leader in trust solutions for e-commerce, Trusted Shops helps online shops grow their revenue sustainably through technology that strengthens secure and transparent online shopping. Across Europe, we support more than 32,000 businesses and 45 million consumers. Together, they form our Community of Trust: an innovative ecosystem where data, integrations and digital solutions drive growth, loyalty and reliability.
To strengthen our international sales organisation, we are looking for a Sales Executive, based in Amsterdam, focusing on large e-commerce accounts in the UK, Denmark and Sweden (Nordics).
As a Sales Executive you will be responsible for:
Solution‑selling approach – you work relationship‑based and apply a consultative, solution‑selling method tailored to complex and large e‑commerce organisations
Full sales cycle ownership – you guide prospects from first contact through qualification, registration and successful contract closure
Acquisition of major e‑commerce clients – you focus on winning large online retailers across the UK and Nordics, building long‑term trusted relationships during the acquisition phase
Deep discovery and tailored solutions – you engage closely with prospects to understand their challenges and translate their needs into customised Trusted Shops solutions that drive trust and conversion
Cross‑border collaboration and representation – you collaborate with European teams to ensure a strong customer experience and represent Trusted Shops in meetings, events and industry initiatives
This is a full‑time hybrid position based in Amsterdam, Netherlands.
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At Trusted Shops, you will have the opportunity to further develop your sales career within an international and fast-growing organisation. From our office in the iconic A’DAM Tower in Amsterdam, overlooking the IJ, you will be part of a international team for the UK, Benelux and Nordics, which is based in Amsterdam. The team has grown from just a few colleagues to almost 50 in five years, large enough to be professional and international, yet small enough to truly know each other and celebrate success together. Across Europe, we work with more than 700 colleagues across six offices.
As the market leader in trust solutions for e-commerce, Trusted Shops helps online shops grow their revenue sustainably through technology that strengthens secure and transparent online shopping. Across Europe, we support more than 32,000 businesses and 45 million consumers. Together, they form our Community of Trust: an innovative ecosystem where data, integrations and digital solutions drive growth, loyalty and reliability.
To strengthen our international sales organisation, we are looking for a Senior Sales Executive, based in Amsterdam, focusing on large e-commerce accounts in the UK, Denmark and Sweden (Nordics).
As a Senior Sales Executive you will be responsible for:
Solution‑selling approach – you work relationship‑based and apply a consultative, solution‑selling method tailored to complex and large e‑commerce organisations
Full sales cycle ownership – you guide prospects from first contact through qualification, registration and successful contract closure
Acquisition of major e‑commerce clients – you focus on winning large online retailers across the UK and Nordics, building long‑term trusted relationships during the acquisition phase
Deep discovery and tailored solutions – you engage closely with prospects to understand their challenges and translate their needs into customised Trusted Shops solutions that drive trust and conversion
Cross‑border collaboration and representation – you collaborate with European teams to ensure a strong customer experience and represent Trusted Shops in meetings, events and industry initiatives
This is a full‑time hybrid position based in Amsterdam, Netherlands.
","title":"Senior Sales Executive - UK, Denmark & Sweden (Nordics) (f/m/d) (3)","highlight":null,"sharing_image":null,"requirements":"Several years of experience in a B2B sales role within Tech / SaaS with a strong track record of meeting and exceeding commercial targets
Proven experience in managing and growing larger or more complex customer accounts
Experience with consultative or solution-based selling
Willingness to travel approximately 20% of the time, including to other European countries when required
Fluent English (written and spoken) is essential. Knowledge of Swedish and/or Danish is a strong plus
At least 3 years of professional experience in one of the following markets:
o The United Kingdom, or
o Denmark, or
o Sweden
What we offer you
Hybrid working: fixed office days combined with the flexibility to work from home
Workation: temporarily working from a destination of your choice within the EU, Iceland or Norway
25 days of holiday to recharge your batteries
Buddy programme: an experienced colleague who will guide you when you start
Individual training opportunities for continuous development
Team and unit events that foster connection and fun
Health pass: free access to online and offline sports, fitness and health courses
Competitive salary with an uncapped bonus scheme
Travel allowance and good pension scheme
Informal Friday afternoon drinks on the rooftop terrace of the A’DAM Tower
Please note that we can only consider English language applications in this recruiting process.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","sharing_title":"Senior Sales Executive - UK, Denmark & Sweden (Nordics) (f/m/d) (3)","sharing_description":"The job is based in Amsterdam At Trusted Shops, you will have the opportunity to further develop your sales career within an international and fast-growing organisation. From our office in the iconic ","locations_question":"Was ist dein bevorzugter Arbeitsort?"},"en":{"description":"The job is based in Amsterdam. Please note that we can only consider English language applications in this recruiting process.
At Trusted Shops, you will have the opportunity to further develop your sales career within an international and fast-growing organisation. From our office in the iconic A’DAM Tower in Amsterdam, overlooking the IJ, you will be part of a international team for the UK, Benelux and Nordics, which is based in Amsterdam. The team has grown from just a few colleagues to almost 50 in five years, large enough to be professional and international, yet small enough to truly know each other and celebrate success together. Across Europe, we work with more than 700 colleagues across six offices.
As the market leader in trust solutions for e-commerce, Trusted Shops helps online shops grow their revenue sustainably through technology that strengthens secure and transparent online shopping. Across Europe, we support more than 32,000 businesses and 45 million consumers. Together, they form our Community of Trust: an innovative ecosystem where data, integrations and digital solutions drive growth, loyalty and reliability.
To strengthen our international sales organisation, we are looking for a Sales Executive, based in Amsterdam, focusing on large e-commerce accounts in the UK, Denmark and Sweden (Nordics).
As a Sales Executive you will be responsible for:
Solution‑selling approach – you work relationship‑based and apply a consultative, solution‑selling method tailored to complex and large e‑commerce organisations
Full sales cycle ownership – you guide prospects from first contact through qualification, registration and successful contract closure
Acquisition of major e‑commerce clients – you focus on winning large online retailers across the UK and Nordics, building long‑term trusted relationships during the acquisition phase
Deep discovery and tailored solutions – you engage closely with prospects to understand their challenges and translate their needs into customised Trusted Shops solutions that drive trust and conversion
Cross‑border collaboration and representation – you collaborate with European teams to ensure a strong customer experience and represent Trusted Shops in meetings, events and industry initiatives
This is a full‑time hybrid position based in Amsterdam, Netherlands.
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Proven experience in managing and growing larger or more complex customer accounts
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Willingness to travel, including to other European countries when required
Fluent English (written and spoken) is essential. Knowledge of Swedish and/or Danish is a strong plus
At least 3 years of professional experience in one of the following markets:
o The United Kingdom, or
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o Sweden
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Hybrid working: fixed office days combined with the flexibility to work from home
Workation: temporarily working from a destination of your choice within the EU, Iceland or Norway
25 days of holiday to recharge your batteries
Buddy programme: an experienced colleague who will guide you when you start
Individual training opportunities for continuous development
Team and unit events that foster connection and fun
Health pass: free access to online and offline sports, fitness and health courses
Mental well-being (OpenUp): Confidential access to mental health specialists and personal support
Competitive salary with an uncapped bonus scheme
Travel allowance and good pension scheme
Informal Friday afternoon drinks on the rooftop terrace of the A’DAM Tower
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
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28 days of paid leave
Buddy program: onboarding support from an experienced Trustee
Individual learning and development opportunities
Health Pass: free access to sports, fitness, and wellness classes (online and in-person)
Mental well-being (OpenUp): confidential access to mental health professionals and personalized support
Health insurance: La Mutuelle Générale (via Alan)
Not sure whether to apply? Go ahead anyway!
At Trusted Shops, we care about you as a person. Fit with our company is independent of gender, nationality, ethnic or social origin, religion/beliefs, disability, age, sexual orientation, or identity. Trusted Shops is strongly committed to diversity and against all forms of discrimination.
Location: Lille – Hybrid work
At Trusted Shops, we build the trust infrastructure of the digital world. More than 30,000 companies across Europe use our SaaS solution to increase transparency, reduce uncertainty, and accelerate sustainable growth.
To support our growth in France, we are redefining the role of the Sales Development Representative: more strategic, data-driven, and enhanced by AI. This is not a traditional SDR position focused solely on volume, but a modern, high-impact role centered on relevance and long-term value creation.
At the core of this role is building a high-quality pipeline and opening new business opportunities. Working closely with Sales, Marketing, and internal experts, you will help design effective and sustainable outbound strategies.
Build a qualified pipeline – Identify and develop new opportunities with e-commerce businesses and digital companies in the French market.
Strategic multichannel prospecting – Use cold calling, personalized emails, and digital tools to engage prospects in a relevant and differentiated way.
Engage decision-makers – Connect with key stakeholders (Marketing, E-commerce, CX, CRM) and initiate high-value conversations.
Needs qualification – Understand prospects’ business challenges and identify opportunities aligned with Trusted Shops’ solutions.
Leverage tools and data – Effectively use CRM systems, prospecting tools, and AI-driven solutions to optimize performance and targeting.
Collaborate with internal teams – Work closely with Sales Consultants to ensure a smooth handover of qualified opportunities.
Initial experience in Sales Development, Business Development, or B2B sales, ideally in a SaaS or digital environment
Comfortable with prospecting (cold calling, email outreach, multichannel engagement)
Ability to structure your approach and manage your pipeline effectively
English required (minimum B2 level) – official company language
Interest in digital environments, e-commerce, and SaaS solutions
Analytical mindset: ability to understand needs and identify relevant opportunities
Affinity for digital tools and AI (CRM, prospecting tools, automation)
Proactive, curious, and highly motivated to learn and grow
Location: Lille – Hybrid work
At Trusted Shops, we build the trust infrastructure of the digital world. More than 30,000 companies across Europe use our SaaS solution to increase transparency, reduce uncertainty, and accelerate sustainable growth.
To support our growth in France, we are redefining the role of the Sales Development Representative: more strategic, data-driven, and enhanced by AI. This is not a traditional SDR position focused solely on volume, but a modern, high-impact role centered on relevance and long-term value creation.
At the core of this role is building a high-quality pipeline and opening new business opportunities. Working closely with Sales, Marketing, and internal experts, you will help design effective and sustainable outbound strategies.
Build a qualified pipeline – Identify and develop new opportunities with e-commerce businesses and digital companies in the French market.
Strategic multichannel prospecting – Use cold calling, personalized emails, and digital tools to engage prospects in a relevant and differentiated way.
Engage decision-makers – Connect with key stakeholders (Marketing, E-commerce, CX, CRM) and initiate high-value conversations.
Needs qualification – Understand prospects’ business challenges and identify opportunities aligned with Trusted Shops’ solutions.
Leverage tools and data – Effectively use CRM systems, prospecting tools, and AI-driven solutions to optimize performance and targeting.
Collaborate with internal teams – Work closely with Sales Consultants to ensure a smooth handover of qualified opportunities.
Initial experience in Sales Development, Business Development, or B2B sales, ideally in a SaaS or digital environment
Comfortable with prospecting (cold calling, email outreach, multichannel engagement)
Ability to structure your approach and manage your pipeline effectively
English required (minimum B2 level) – official company language
Interest in digital environments, e-commerce, and SaaS solutions
Analytical mindset: ability to understand needs and identify relevant opportunities
Affinity for digital tools and AI (CRM, prospecting tools, automation)
Proactive, curious, and highly motivated to learn and grow
Hybrid work: combine flexible remote work with team days in the office
28 days of paid leave
Buddy program: onboarding support from an experienced Trustee
Individual learning and development opportunities
Health Pass: free access to sports, fitness, and wellness classes (online and in-person)
Mental well-being (OpenUp): confidential access to mental health professionals and personalized support
Health insurance: La Mutuelle Générale (via Alan)
Not sure whether to apply? Go ahead anyway!
At Trusted Shops, we care about you as a person. Fit with our company is independent of gender, nationality, ethnic or social origin, religion/beliefs, disability, age, sexual orientation, or identity. Trusted Shops is strongly committed to diversity and against all forms of discrimination.
Localisation : Lille – Travail hybride
Chez Trusted Shops, nous construisons l’infrastructure de confiance du monde digital. Plus de 30.000 entreprises à travers l’Europe utilisent notre solution SaaS pour renforcer la transparence, réduire l’incertitude et accélérer leur croissance de manière durable.
Pour accompagner notre développement en France, nous repensons le rôle du Sales Development Representative : plus stratégique, orienté data et enrichi par l’IA. Il ne s’agit pas d’un poste SDR traditionnel centré uniquement sur le volume, mais d’un rôle moderne à fort impact, axé sur la pertinence des approches et la création de valeur sur le long terme.
Vos missions
Au cœur de ce rôle se trouve la création d’un pipeline de qualité et l’ouverture de nouvelles opportunités commerciales. En collaboration avec les équipes Sales, Marketing et nos experts internes, vous contribuez à construire des stratégies d’outbound performantes et durables.
Construire un pipeline qualifié – Identifier et développer de nouvelles opportunités auprès d’e-commerçants et d’entreprises digitales sur le marché français.
Prospection stratégique multicanale – Utiliser appels à froid, emails personnalisés et outils digitaux pour engager vos prospects de manière pertinente et différenciante.
Engager les décideurs – Établir des contacts avec des interlocuteurs clés (Marketing, E-commerce, CX, CRM) et initier des conversations à forte valeur ajoutée.
Qualification des besoins – Comprendre les enjeux business des prospects et identifier les opportunités en lien avec les solutions Trusted Shops.
Exploiter les outils et la data – Utiliser efficacement CRM, outils de prospection et solutions basées sur l’IA pour optimiser votre performance et votre ciblage.
Collaborer avec les équipes internes – Travailler étroitement avec les Sales Consultants pour assurer une transition fluide des opportunités qualifiées.
Votre profil
Première expérience en Sales Development, Business Development ou vente B2B, idéalement dans un environnement SaaS ou digital
À l’aise avec la prospection (cold calling, emailing, outreach multicanal)
Capacité à structurer votre approche et à gérer efficacement votre pipeline
Anglais requis (B2 minimum) - c’est la langue officielle de la société
Intérêt pour les environnements digitaux, e-commerce et solutions SaaS
Esprit analytique : capacité à comprendre les besoins et à identifier des opportunités pertinentes
Appétence pour les outils digitaux et IA (CRM, outils de prospection, automatisation)
Proactivité, curiosité et forte motivation à apprendre et progresser
Ce que nous vous offrons
Travail hybride : combinez télétravail flexible et journées d’équipe au bureau
28 jours de congés payés
Programme de parrainage (Buddy program) : un Trustee expérimenté vous accompagne
Opportunités de formation individuelle
Health Pass : Accès libre à des cours de sport, de fitness et de bien-être, en ligne et en présentiel.
Bien‑être mental (OpenUp) : accès confidentiel à des spécialistes de la santé mentale et à un accompagnement personnalisé
Assurance santé : La Mutuelle Générale (Via Alan)
CONSTRUISEZ AVEC NOUS UNE COMMUNAUTÉ DE CONFIANCE – #cometotrust
Vous hésitez à postuler ? N’hésitez pas !
Chez Trusted Shops, nous nous intéressons à vous en tant que personne. L’adéquation avec notre entreprise est indépendante du genre, de la nationalité, de l’origine ethnique ou sociale, de la religion/des convictions, du handicap, de l’âge, de l’orientation sexuelle ou de l’identité. Trusted Shops s’engage clairement en faveur de la diversité et contre toute forme de discrimination
Degree in Computer Science, Machine Learning, Data Science, or related field or equivalent experience building production-grade GenAI systems
Proven experience deploying high-accuracy, scaled AI Systems in production, beyond PoCs or simple Chatbots
Hands-on experience with Agentic AI and multi-agent orchestration, including planning, tool usage, decision-making, and self-correction
Strong Python skills and experience with modern GenAI frameworks (LangChain, LlamaIndex, etc.), vector databases (Pinecone, Chroma, pgvector), and embedding strategies
Experience building robust APIs and serverless AI Services (FastAPI, REST) with async patterns, error handling, and scalability in mind
Practical experience with cloud AI/ML Services (AWS Bedrock, SageMaker, Lambda, ECS/Fargate) or equivalent cloud environments
Data-driven and pragmatic mindset: delivering production-ready solutions with measurable impact
Fluent in English; additional languages are a plus
Collaborative, curious, and purpose-driven, ready to tackle complex AI challenges
What we offer you:
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is
independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
At Trusted Shops, we’re shaping Europe’s Community of Trust – a space where Businesses and Consumers connect with confidence, transparency, and security. Every day, millions of Users and thousands of Companies across Europe trust us to deliver safe, reliable, and seamless digital experiences.
To realize this ambitious Vision, we see Artificial Intelligence not as a trend but as a core driver of our future. AI is essential to how we solve complex challenges, scale our operations, and create customer experiences that are not just efficient but truly intelligent.
We’re growing our AI capabilities with an AI-first mindset – where AI is integrated from the ground up, powering the Solutions of tomorrow.
To join our AI Solutions Team, we are looking for a:
(Senior) GenAI Engineer (f/m/d)
Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
Now, we’re taking the next step: shaping the future of Agentic Commerce – a future where AI doesn’t just support decisions, but acts with purpose, responsibility, and impact.
Your Key Responsibilities:
In our AI Solutions Team, you’ll play a key role in developing the intelligence that drives our Products, Services, and internal Processes forward
Build production-ready GenAI systems: Train, fine-tune, and deploy models for business-critical use cases like churn prediction, content generation, and trust scoring. Take full ownership of end-to-end AI solutions
Develop autonomous AI agents: Design agents that make informed decisions, interact with users and systems, and integrate with tools and data sources using modular logic and the Model Context Protocol (MCP)
Implement advanced RAG & multi-agent systems: Build Retrieval-Augmented Generation systems and orchestrate multi-agent workflows using frameworks like LangGraph, AgentCore, or Strands Agents
Create scalable AI services: Package models into reusable APIs and serverless architectures (AWS Lambda, REST APIs), making AI capabilities accessible across teams
Integrate with enterprise platforms: Connect AI solutions with HubSpot, Salesforce, proprietary tools, and other systems for seamless workflow automation
Ensure reliability, explainability & compliance: Deliver trustworthy, transparent, and compliant AI solutions aligned with company values
Leverage cloud-native architectures: Work with AWS (Bedrock, SageMaker, Lambda, ECS/Fargate) or other cloud platforms to build scalable AI pipelines
Why Join Trusted Shops?
Shape the Future of AI at Scale: Drive how AI becomes an integral part of the product DNA of a European leading trust Tech Company
Modern Tech Stack: Work hands-on with cutting-edge Generative AI Frameworks, scalable Architectures, and the latest Technologies that power innovative digital Solutions
Growth and Learning Culture: Keep growing with dedicated time and budget for continuous learning, AI exploration, and professional development in an environment that values curiosity and innovation
Flexible Work Environment: Benefit from remote work options, flexible hours, and a healthy Work-Life Balance that supports you both professionally and personally
Inclusive and Purpose-Driven Culture: Join a diverse, open-minded Team that believes in building trust, empowering People, and driving meaningful progress - together
Bei Trusted Shops gestalten wir Europas Community of Trust – einen Ort, an dem sich Unternehmen und Verbraucher*innen mit Vertrauen, Transparenz und Sicherheit begegnen. Täglich verlassen sich Millionen von Nutzer*innen und Tausende von Unternehmen in ganz Europa auf uns, wenn es um sichere, verlässliche und nahtlose digitale Erlebnisse geht.
Um diese ambitionierte Vision zu verwirklichen, sehen wir Künstliche Intelligenz nicht als kurzfristigen Trend, sondern als einen zentralen Treiber unserer Zukunft. KI ist für uns entscheidend, um komplexe Herausforderungen zu lösen, unsere Prozesse zu skalieren und Kundenerlebnisse zu schaffen, die nicht nur effizient, sondern wirklich intelligent sind.
Wir bauen unsere KI-Kompetenzen konsequent mit einem AI-first-Mindset aus – bei uns ist KI von Anfang an integraler Bestandteil und die treibende Kraft hinter den Lösungen von morgen.
Um unser AI Solutions Team zu verstärken, suchen wir dich als:
(Senior) GenAI Engineer (w/m/d)
Köln (hybrid) oder Berlin (remote) | Unbefristete Festanstellung (Vollzeit)
Jetzt gehen wir noch einen Schritt weiter: Wir gestalten die Zukunft des Agentic Commerce – eine Zukunft, in der KI nicht nur unterstützt, sondern aktiv und verantwortungsvoll handelt und echten Mehrwert schafft.
Deine Verantwortlichkeiten:
In unserem AI Solutions Team spielst Du eine zentrale Rolle bei der Entwicklung der Intelligenz, die unsere Produkte, Services und internen Prozesse vorantreibt.
Produktionsreife GenAI-Systeme entwickeln: Trainiere, fine-tune und setze Modelle für geschäftskritische Anwendungsfälle wie Churn Prediction, Content-Generierung oder Trust Scoring ein. Übernimm die volle Verantwortung für End-to-End AI-Lösungen.
Autonome AI-Agenten entwickeln: Entwirf Agenten, die fundierte Entscheidungen treffen, mit Nutzern und Systemen interagieren und über modulare Logik sowie das Model Context Protocol (MCP) mit Tools und Datenquellen integriert werden.
Fortgeschrittene RAG- & Multi-Agent-Systeme umsetzen: Baue Retrieval-Augmented Generation-Systeme und orchestriere Multi-Agent-Workflows mit Frameworks wie LangGraph, AgentCore oder Strands Agents.
Skalierbare AI-Services erstellen: Verpakke Modelle in wiederverwendbare APIs und serverlose Architekturen (z. B. AWS Lambda, REST APIs), sodass AI-Funktionalitäten teamübergreifend genutzt werden können.
Integration in Unternehmensplattformen: Verbinde AI-Lösungen mit HubSpot, Salesforce, proprietären Tools und anderen Systemen für nahtlose Workflow-Automatisierung.
Zuverlässigkeit, Erklärbarkeit & Compliance sicherstellen: Liefere vertrauenswürdige, transparente und regelkonforme AI-Lösungen im Einklang mit den Unternehmenswerten.
Cloud-native Architekturen nutzen: Arbeite mit AWS (Bedrock, SageMaker, Lambda, ECS/Fargate) oder anderen Cloud-Plattformen, um skalierbare AI-Pipelines aufzubauen.
Wieso zu Trusted Shops?
Gestalte die Zukunft von KI in großem Maßstab: Bestimme mit, wie KI zum festen Bestandteil der Produkt-DNA eines führenden europäischen Trust-Tech-Unternehmens wird
Moderner Tech-Stack: Arbeite praxisnah mit modernen Generative-AI-Frameworks, skalierbaren Architekturen und den neuesten Technologien, die innovative digitale Lösungen ermöglichen
Wachstums- und Lernkultur: Wachse kontinuierlich weiter – mit fest eingeplanter Zeit und Budget für Lernen, KI-Entdeckung und berufliche Weiterentwicklung in einem Umfeld, das Neugier und Innovation schätzt
Flexibles Arbeitsumfeld: Profitiere von Remote-Optionen, flexiblen Arbeitszeiten und einer gesunden Work-Life-Balance, die dich beruflich und privat unterstützt
Inklusive und sinnorientierte Unternehmenskultur: Werde Teil eines vielfältigen, aufgeschlossenen Teams, das an Vertrauen, Empowerment und sinnvollen Fortschritt glaubt – gemeinsam
Abgeschlossenes Studium in Informatik, Machine Learning, Data Science oder einem verwandten Bereich oder gleichwertige Erfahrung in der Entwicklung produktionsreifer GenAI-Systeme
Nachweisliche Erfahrung im Einsatz skalierter, hochpräziser AI-Systeme in der Produktion, über Proof-of-Concepts oder einfache Chatbots hinaus
Praktische Erfahrung mit agentischer AI und Multi-Agent-Orchestrierung, inklusive Planung, Tool-Nutzung, Entscheidungsfindung und Selbstkorrektur
Starke Python-Kenntnisse und Erfahrung mit modernen GenAI-Frameworks (LangChain, LlamaIndex etc.), Vektordatenbanken (Pinecone, Chroma, pgvector) und Embedding-Strategien
Erfahrung im Aufbau robuster APIs und serverloser AI-Services (FastAPI, REST) unter Berücksichtigung von Asynchronität, Fehlerbehandlung und Skalierbarkeit
Praktische Erfahrung mit Cloud AI/ML-Services (AWS Bedrock, SageMaker, Lambda, ECS/Fargate) oder vergleichbaren Cloud-Umgebungen
Datengetriebene und pragmatische Denkweise: Du lieferst produktionsreife Lösungen mit messbarem Impact
Fließend Englisch; weitere Sprachen sind ein Plus
Teamorientiert, neugierig und zielgerichtet, bereit, komplexe AI-Herausforderungen anzupacken
Was wir Dir bieten:
Hybrid Work: Kombiniere flexible remote Arbeit mit Teamtagen im Office (Officetage abhängig von deinem Standort)
Workation: Arbeite temporär von einem Ort deiner Wahl innerhalb der EU, Island, Liechtenstein oder Norwegen
Unbefristetes Arbeitsverhältnis bei Europas Vertrauensmarke
28 Urlaubstage + 2,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval
Buddy Programm (ein erfahrener Trustee steht Dir zur Seite)
Individuelle Weiterentwicklungsmöglichkeiten und interne Learning-Angebote
Events (Team Events, Unit Events, etc.)
Health Pass - kostenlose Online und Offline Sport-, Fitness- und Gesundheitskurse
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch - ob Du zu uns passt, ist unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
At Trusted Shops, we’re shaping Europe’s Community of Trust – a space where Businesses and Consumers connect with confidence, transparency, and security. Every day, millions of Users and thousands of Companies across Europe trust us to deliver safe, reliable, and seamless digital experiences.
To realize this ambitious Vision, we see Artificial Intelligence not as a trend but as a core driver of our future. AI is essential to how we solve complex challenges, scale our operations, and create customer experiences that are not just efficient but truly intelligent.
We’re growing our AI capabilities with an AI-first mindset – where AI is integrated from the ground up, powering the Solutions of tomorrow.
To join our AI Solutions Team, we are looking for a:
(Senior) GenAI Engineer (f/m/d)
Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
Now, we’re taking the next step: shaping the future of Agentic Commerce – a future where AI doesn’t just support decisions, but acts with purpose, responsibility, and impact.
Your Key Responsibilities:
In our AI Solutions Team, you’ll play a key role in developing the intelligence that drives our Products, Services, and internal Processes forward
Build production-ready GenAI systems: Train, fine-tune, and deploy models for business-critical use cases like churn prediction, content generation, and trust scoring. Take full ownership of end-to-end AI solutions
Develop autonomous AI agents: Design agents that make informed decisions, interact with users and systems, and integrate with tools and data sources using modular logic and the Model Context Protocol (MCP)
Implement advanced RAG & multi-agent systems: Build Retrieval-Augmented Generation systems and orchestrate multi-agent workflows using frameworks like LangGraph, AgentCore, or Strands Agents
Create scalable AI services: Package models into reusable APIs and serverless architectures (AWS Lambda, REST APIs), making AI capabilities accessible across teams
Integrate with enterprise platforms: Connect AI solutions with HubSpot, Salesforce, proprietary tools, and other systems for seamless workflow automation
Ensure reliability, explainability & compliance: Deliver trustworthy, transparent, and compliant AI solutions aligned with company values
Leverage cloud-native architectures: Work with AWS (Bedrock, SageMaker, Lambda, ECS/Fargate) or other cloud platforms to build scalable AI pipelines
Why Join Trusted Shops?
Shape the Future of AI at Scale: Drive how AI becomes an integral part of the product DNA of a European leading trust Tech Company
Modern Tech Stack: Work hands-on with cutting-edge Generative AI Frameworks, scalable Architectures, and the latest Technologies that power innovative digital Solutions
Growth and Learning Culture: Keep growing with dedicated time and budget for continuous learning, AI exploration, and professional development in an environment that values curiosity and innovation
Flexible Work Environment: Benefit from remote work options, flexible hours, and a healthy Work-Life Balance that supports you both professionally and personally
Inclusive and Purpose-Driven Culture: Join a diverse, open-minded Team that believes in building trust, empowering People, and driving meaningful progress - together
Degree in Computer Science, Machine Learning, Data Science, or related field or equivalent experience building production-grade GenAI systems
Proven experience deploying high-accuracy, scaled AI Systems in production, beyond PoCs or simple Chatbots
Hands-on experience with Agentic AI and multi-agent orchestration, including planning, tool usage, decision-making, and self-correction
Strong Python skills and experience with modern GenAI frameworks (LangChain, LlamaIndex, etc.), vector databases (Pinecone, Chroma, pgvector), and embedding strategies
Experience building robust APIs and serverless AI Services (FastAPI, REST) with async patterns, error handling, and scalability in mind
Practical experience with cloud AI/ML Services (AWS Bedrock, SageMaker, Lambda, ECS/Fargate) or equivalent cloud environments
Data-driven and pragmatic mindset: delivering production-ready solutions with measurable impact
Fluent in English; additional languages are a plus
Collaborative, curious, and purpose-driven, ready to tackle complex AI challenges
What we offer you:
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is
independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
Passion for New Business: You enjoy identifying new opportunities, winning new customers and building long-term business relationships. Helping businesses succeed through the right solutions motivates you every day.
Experience in B2B-Sales: Prospecting, cold outreach, discovery calls and consultative selling of digital or technology-driven solutions are a natural part of your sales toolkit.
Consultative Selling Expertise: You're confident applying modern sales methodologies throughout the entire sales cycle—from structured discovery and needs analysis to objection handling, commercial negotiations and closing.
Ownership & Team-Oriented Mindset: You combine a structured and self-driven way of working with curiosity, continuous learning and the desire to contribute to your team's success.
Communication Skills: Fluent communication in German (spoken and written) with customers across the DACH market and feel comfortable collaborating in English within an international business environment.
What we offer you
Hybrid work: Combine fixed office days (2 days / week) with flexible remote work.
Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management.
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand.
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival.
Buddy program: An experienced trustee is at your side.
Learning & Development: Individual training opportunities.
Events: Team Events, Unit Events, etc.
Health Pass: Earn an additional vacation day by actively participating in free online and offline sports, fitness and health courses.
Onboarding & Growth
At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.
The first four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialist, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","max_hours_per_week":null,"dynamic_fields":[{"name":"Translation Career Page","value":"German, English","translations":{"de":{"name":"Translation Career Page","value":"German , English "},"en":{"name":"Translation Career Page","value":"German, English"}}}],"highlight":"","experience_code":"student_school","description":"Sales Manager (f/m/d) | B2B SaaS | E-Commerce
At Trusted Shops, we're building the leading Community of Trust in e-commerce by creating digital trust between people, businesses and AI agents. As a Sales Manager, you'll join us in a permanent hybrid role based in Cologne or Berlin, guiding businesses through the entire sales cycle from the first conversation to a successful close.
Trust is one of the most important growth drivers in e-commerce. As a Sales Manager, you'll help businesses turn trust into a competitive advantage. Through a consultative sales approach, you'll enable online shops to grow sustainably while creating safer shopping experiences for their customers. Along the way, you'll become part of an international team of 700+ colleagues supporting 25,000+ online shops and 40+ million consumers across our Community of Trust.
Your Impact
At Trusted Shops, you're not just selling software, you help businesses grow. You'll work with an established European SaaS brand, benefit from a modern sales organization, and enjoy genuine opportunities for professional development. Your expertise directly contributes to the success of thousands of online shops across Europe.
End-to-End Sales Ownership: Take full ownership of the sales process from prospecting and first outreach to discovery, solution presentations, commercial negotiations and successful deal closure. You'll manage every stage of the sales cycle with a strong focus on delivering long-term customer value.
Customer Value: Lead proactive conversations and discovery calls to understand your customers' business goals and challenges. Working collaboratively with prospects, you'll develop tailored Trusted Shops solutions that create measurable business impact and support sustainable growth.
Build Long-Term Customer Relationships: Prepare tailored commercial proposals, manage follow-ups throughout the decision-making process and establish trusted relationships with decision-makers through a consultative and customer-centric sales approach.
Drive Pipeline Excellence: Manage your sales activities independently while maintaining accurate opportunities, forecasts and customer interactions in Salesforce. A healthy, transparent pipeline is the foundation for predictable and sustainable sales success.
Collaborate Across International Teams: Share your ideas, best practices and experience while working closely with colleagues across Sales, Marketing, Customer Success and other international teams. Together, you'll continuously improve the way we sell and support our customers.
Sales Manager (f/m/d) | B2B SaaS | E-Commerce
Bei Trusted Shops bauen wir die führende Community of Trust im E-Commerce auf und schaffen digitales Vertrauen zwischen Menschen, Unternehmen und AI-Agents. Als Sales Manager arbeitest du hybrid in einer unbefristeten Position an unserem Standort in Köln oder Berlin und begleitest Unternehmen durch den gesamten Sales Cycle von der ersten Kontaktaufnahme bis zum erfolgreichen Vertragsabschluss.
Vertrauen ist einer der wichtigsten Erfolgsfaktoren im E-Commerce. Als Sales Manager unterstützt du Unternehmen dabei, Vertrauen gezielt als Wachstumstreiber einzusetzen. Mit deiner Beratung auf Augenhöhe hilfst du Online-Shops, langfristig erfolgreicher zu werden und ihren Kund:innen ein sicheres Einkaufserlebnis zu bieten. Dabei wirst du Teil eines internationalen Teams aus 700+ Kolleg:innen, das Zusammenarbeit, Eigenverantwortung und kontinuierliche Weiterentwicklung lebt und mehr als 25.000 Onlineshops und über 40 Millionen Verbraucher:innen in unserer Community of Trust unterstützt.
Dein Impact
Bei uns verkaufst du nicht einfach Software. Du unterstützt Unternehmen dabei, langfristig erfolgreicher zu werden, und profitierst gleichzeitig von einer etablierten Marke, einer modernen Vertriebsorganisation und echten Entwicklungsmöglichkeiten. Deine Rolle und Expertise haben direkten Einfluss auf das Wachstum tausender Online-Shops in ganz Europa.
End-to-End Sales Ownership: Du steuerst den kompletten Vertriebsprozess von der ersten Kontaktaufnahme bis hin zu Vertragsverhandlungen und erfolgreichen Abschlüssen. Dabei gestaltest du jede Phase des Sales Cycles eigenverantwortlich und mit Blick auf nachhaltigen Kundenerfolg.
Customer Value: Führe proaktiv Gespräche und Discovery Calls, um die Geschäftsbedürfnisse der Kund:innen zu verstehen und entwickle gemeinsam mit deinen Kund:innen passgenaue Trusted Shops-Lösungen, die echten Mehrwert schaffen.
Beziehungsaufbau und -management: Erstelle individuelle, passgenaue Angebote und manage zuverlässig Follow-ups durch den Entscheidungsprozess, um starke, vertrauensvolle Kund:innenbeziehungen aufzubauen.
Strukturiertes Pipeline Management: Du organisierst deine Vertriebsaktivitäten eigenverantwortlich und dokumentierst Kontakte, Opportunities und Forecasts in Salesforce. Eine transparente Pipeline bildet für dich die Grundlage für nachhaltigen Vertriebserfolg.
Teamübergreifende Kollaboration: Bringe deine Erfahrungen, Best Practices und Ideen aktiv ins Team ein und arbeite eng mit Kolleg:innen aus Sales, Marketing, Customer Success und weiteren internationalen Teams zusammen.
Hohe Motivation für New Business: Du hast Freude daran, neue Kund:innen zu gewinnen, Beziehungen aufzubauen und Unternehmen mit passenden Lösungen nachhaltig weiterzuentwickeln.
Erfahrung im B2B-Outreach: Kaltakquise, Discovery Calls und die Beratung zu digitalen oder technologiebasierten Lösungen gehören für dich wie selbstverständlich zum Vertriebsalltag.
Beratungsstärke im gesamten Sales Cycle: Du beherrschst moderne Sales-Methoden von der strukturierten Bedarfsanalyse über die Einwandbehandlung bis hin zum erfolgreichen Vertragsabschluss.
Teamorientierte Denkweise: Eigenverantwortliche Arbeitsweise gepaart mit Neugier und dem Wunsch, sich kontinuierlich weiterzuentwickeln und zur Teamentwicklung beizutragen.
Fließende Sprachkenntnisse in Deutsch (mündlich und schriftlich): Professionelle Kommunikation mit unterschiedlichen Kund:innen im DACH-Markt sowie gute Englischkenntnisse für interne Unternehmenskommunikation.
Hybrides Arbeiten: Kombiniere Bürotage (2 Tage/Woche) mit flexiblen Remote-Optionen.
Academy Onboarding: 4-wöchiges Onboarding gemeinsam mit allen Neustarter:innen in Sales, Customer Success und Account Management.
Workation: Temporär von einem Ort deiner Wahl innerhalb der EU, Island, Liechtenstein oder Norwegen arbeiten.
Unbefristeter Vertrag bei Europas vertrauenswürdigster Marke.
28 Urlaubstage + 2,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval.
Buddy-Programm: Eine erfahrene Vertrauensperson steht dir zur Seite.
Learning & Development: Individuelle Weiterbildungsmöglichkeiten für deine persönliche Entwicklung.
Events: Team-Events, Unit-Events und mehr.
Health Pass: Erhalte einen zusätzlichen Urlaubstag, wenn du aktiv an kostenlosen Online- und Offline-Kursen zu Sport, Fitness und Gesundheit teilnimmst.
Onboarding & Wachstum
Bei Trusted Shops startest du mit einem Onboarding-Erlebnis, das dir Sicherheit, Verbindung und echten Auftrieb gibt. Alles beginnt mit der Culture & Value Week: einem inspirierenden In-Office-Start, bei dem du lernst, kollaborierst und unsere Werte hautnah erlebst.
Die ersten vier Onboarding-Wochen geben dir alles an die Hand, was du brauchst, um erfolgreich zu sein – von Tools und Workflows bis hin zu unserer Trusted-Shops-Mentalität. Mit kontinuierlicher Unterstützung durch lokale Sales-Champions, Enablement-Spezialist:innen, regelmäßigem Feedback und einer globalen Onboarding-Gruppe baust du schnell die Skills und das Netzwerk auf, die dein Wachstum antreiben.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch - ob Du zu uns passt, ist unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
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At Trusted Shops, we're building the leading Community of Trust in e-commerce by creating digital trust between people, businesses and AI agents. As a Sales Manager, you'll join us in a permanent hybrid role based in Cologne or Berlin, guiding businesses through the entire sales cycle from the first conversation to a successful close.
Trust is one of the most important growth drivers in e-commerce. As a Sales Manager, you'll help businesses turn trust into a competitive advantage. Through a consultative sales approach, you'll enable online shops to grow sustainably while creating safer shopping experiences for their customers. Along the way, you'll become part of an international team of 700+ colleagues supporting 25,000+ online shops and 40+ million consumers across our Community of Trust.
Your Impact
At Trusted Shops, you're not just selling software, you help businesses grow. You'll work with an established European SaaS brand, benefit from a modern sales organization, and enjoy genuine opportunities for professional development. Your expertise directly contributes to the success of thousands of online shops across Europe.
End-to-End Sales Ownership: Take full ownership of the sales process from prospecting and first outreach to discovery, solution presentations, commercial negotiations and successful deal closure. You'll manage every stage of the sales cycle with a strong focus on delivering long-term customer value.
Customer Value: Lead proactive conversations and discovery calls to understand your customers' business goals and challenges. Working collaboratively with prospects, you'll develop tailored Trusted Shops solutions that create measurable business impact and support sustainable growth.
Build Long-Term Customer Relationships: Prepare tailored commercial proposals, manage follow-ups throughout the decision-making process and establish trusted relationships with decision-makers through a consultative and customer-centric sales approach.
Drive Pipeline Excellence: Manage your sales activities independently while maintaining accurate opportunities, forecasts and customer interactions in Salesforce. A healthy, transparent pipeline is the foundation for predictable and sustainable sales success.
Collaborate Across International Teams: Share your ideas, best practices and experience while working closely with colleagues across Sales, Marketing, Customer Success and other international teams. Together, you'll continuously improve the way we sell and support our customers.
Passion for New Business: You enjoy identifying new opportunities, winning new customers and building long-term business relationships. Helping businesses succeed through the right solutions motivates you every day.
Experience in B2B-Sales: Prospecting, cold outreach, discovery calls and consultative selling of digital or technology-driven solutions are a natural part of your sales toolkit.
Consultative Selling Expertise: You're confident applying modern sales methodologies throughout the entire sales cycle—from structured discovery and needs analysis to objection handling, commercial negotiations and closing.
Ownership & Team-Oriented Mindset: You combine a structured and self-driven way of working with curiosity, continuous learning and the desire to contribute to your team's success.
Communication Skills: Fluent communication in German (spoken and written) with customers across the DACH market and feel comfortable collaborating in English within an international business environment.
What we offer you
Hybrid work: Combine fixed office days (2 days / week) with flexible remote work.
Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management.
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand.
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival.
Buddy program: An experienced trustee is at your side.
Learning & Development: Individual training opportunities.
Events: Team Events, Unit Events, etc.
Health Pass: Earn an additional vacation day by actively participating in free online and offline sports, fitness and health courses.
Onboarding & Growth
At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.
The first four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialist, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
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Strong hands-on skills in building automations and integrations (APIs, webhooks, iPaaS platforms)
Profound experience with AI/ML in a business context – you've built or managed AI-powered workflows, chatbots, scoring models, or similar
Proficiency in prompt engineering and the ability to \"program\" AI agents to follow complex business logic
Familiarity with LLM-based tools and agentic AI frameworks
Solid understanding of CRM data models (ideally Salesforce) and how to maintain data quality at scale
Comfortable with scripting/coding (Python, JavaScript, or similar) – you can build prototypes and debug integrations
Passionate about the intersection of AI and revenue – you follow the space, experiment with new tools, and have strong opinions on what works
Fluent English; German is a plus
What we offer you:
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is
independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
At Trusted Shops, we’re shaping Europe’s Community of Trust – a space where Businesses and Consumers connect with confidence, transparency, and security. Every day, millions of Users and thousands of Companies across Europe trust us to deliver safe, reliable, and seamless digital experiences.
To join our Revenue Operations Department, we are looking for a:
AI GTM Engineer (f/m/d)
Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
As GTM Engineer, you are the architect behind Trusted Shops' agentic revenue infrastructure. You build, deploy, and maintain the AI agents and automated workflows that transform how Sales, AM, and CSM teams operate day to day. Where others talk about AI transformation, you make it real: autonomous CRM updates from call transcripts, AI co-pilots that guide reps through deals, predictive churn alerts that trigger proactive outreach, and dynamic pipeline scoring that adapts in real time.
Your Key Responsibilities:
Build and deploy AI agents that act as co-pilots for Sales, AM, and CSM – from deal guidance and next-best-action recommendations to automated follow-ups and renewal nudges
Implement autonomous data orchestration: agents that listen to calls, parse emails, and update CRM fields with high accuracy, keeping the data foundation \"AI-ready\" at all times
Develop agentic automation frameworks that go beyond simple \"if-this-then-that\" workflows – agents that reason, adapt, and act on complex business logic
Design and maintain the signal-based data architecture that feeds AI models with real-time behavioural, engagement, and usage signals
Build automated forecasting pipelines that deliver floor/ceiling predictions based on historical patterns and current pipeline velocity
Collaborate with the Process Manager to translate process designs into technical implementations and automated workflows
Work closely with PlatformOps, Engineering and Data teams to ensure seamless integration across the tech stack (Salesforce, Hubspot, BI)
Continuously evaluate and integrate new AI tools and platforms; stay ahead of the rapidly evolving agentic AI landscape
Monitor agent performance, accuracy, and reliability; implement guardrails and feedback loops
Why Join Trusted Shops?
Shape the Future of AI at Scale: Drive how AI becomes an integral part of the product DNA of a European leading trust Tech Company
Modern Tech Stack: Work hands-on with cutting-edge Generative AI Frameworks, scalable Architectures, and the latest Technologies that power innovative digital Solutions
Growth and Learning Culture: Keep growing with dedicated time and budget for continuous learning, AI exploration, and professional development in an environment that values curiosity and innovation
Flexible Work Environment: Benefit from remote work options, flexible hours, and a healthy Work-Life Balance that supports you both professionally and personally
Inclusive and Purpose-Driven Culture: Join a diverse, open-minded Team that believes in building trust, empowering People, and driving meaningful progress - together
Bei Trusted Shops gestalten wir Europas Community of Trust – einen Ort, an dem sich Unternehmen und Verbraucher*innen mit Vertrauen, Transparenz und Sicherheit begegnen. Täglich verlassen sich Millionen von Nutzer*innen und Tausende von Unternehmen in ganz Europa auf uns, wenn es um sichere, verlässliche und nahtlose digitale Erlebnisse geht.
Um unsere Revenue Operations Abteilung zu verstärken, suchen wir dich als:
AI GTM Engineer (w/m/d)
Köln (hybrid) oder Berlin (remote) | Unbefristete Festanstellung (Vollzeit)
Als GTM Engineer bist du die treibende Kraft hinter der agentenbasierten Revenue-Infrastruktur von Trusted Shops. Du entwickelst, implementierst und betreibst KI-Agenten sowie automatisierte Workflows, die die tägliche Arbeitsweise von Sales-, AM- und CSM-Teams grundlegend verändern. Während andere nur über KI-Transformation sprechen, machst du sie Realität: autonome CRM-Updates aus Gesprächstranskripten, KI-Co-Piloten, die Vertriebsmitarbeitende durch Deals führen, prädiktive Churn-Warnungen, die proaktive Kundenansprache auslösen, und dynamisches Pipeline-Scoring, das sich in Echtzeit anpasst.
Deine Verantwortlichkeiten:
Entwicklung und Einsatz von KI-Agenten als Co-Piloten für Sales, AM und CSM – von Deal-Guidance und Next-Best-Action-Empfehlungen bis hin zu automatisierten Follow-ups und Renewal-Impulsen
Implementierung autonomer Datenorchestrierung: Agenten, die Calls analysieren, E-Mails auswerten und CRM-Felder präzise aktualisieren, sodass die Datenbasis jederzeit „AI-ready“ ist
Aufbau agentischer Automatisierungs-Frameworks, die über einfache „Wenn-dann“-Logik hinausgehen – Systeme, die komplexe Geschäftslogik verstehen, sich anpassen und eigenständig handeln
Design und Pflege einer signalbasierten Datenarchitektur, die KI-Modelle mit Echtzeitdaten zu Verhalten, Engagement und Nutzung versorgt
Entwicklung automatisierter Forecasting-Pipelines mit Floor-/Ceiling-Prognosen basierend auf historischen Mustern und aktueller Pipeline-Dynamik
Zusammenarbeit mit dem Process Manager zur Übersetzung von Prozessdesigns in technische Implementierungen und automatisierte Workflows
Enge Abstimmung mit PlatformOps, Engineering- und Data-Teams zur nahtlosen Integration im Tech-Stack (z. B. Salesforce, HubSpot, BI-Systeme)
Kontinuierliche Evaluierung und Integration neuer KI-Tools und Plattformen, um stets am Puls der sich schnell entwickelnden agentischen KI-Landschaft zu bleiben
Überwachung von Performance, Genauigkeit und Zuverlässigkeit der Agenten sowie Implementierung von Guardrails und Feedback-Loops
Wieso zu Trusted Shops?
Gestalte die Zukunft von KI in großem Maßstab: Bestimme mit, wie KI zum festen Bestandteil der Produkt-DNA eines führenden europäischen Trust-Tech-Unternehmens wird
Moderner Tech-Stack: Arbeite praxisnah mit modernen Generative-AI-Frameworks, skalierbaren Architekturen und den neuesten Technologien, die innovative digitale Lösungen ermöglichen
Wachstums- und Lernkultur: Wachse kontinuierlich weiter – mit fest eingeplanter Zeit und Budget für Lernen, KI-Entdeckung und berufliche Weiterentwicklung in einem Umfeld, das Neugier und Innovation schätzt
Flexibles Arbeitsumfeld: Profitiere von Remote-Optionen, flexiblen Arbeitszeiten und einer gesunden Work-Life-Balance, die dich beruflich und privat unterstützt
Inklusive und sinnorientierte Unternehmenskultur: Werde Teil eines vielfältigen, aufgeschlossenen Teams, das an Vertrauen, Empowerment und sinnvollen Fortschritt glaubt – gemeinsam
Mehr als 3 Jahre Erfahrung in einer technischen GTM-, Sales Engineering-, RevOps Engineering- oder Marketing-/Sales-Automation-Rolle
Starke praktische Erfahrung im Aufbau von Automationen und Integrationen (APIs, Webhooks, iPaaS-Plattformen)
Fundierte Erfahrung mit KI/ML im Business-Kontext – z. B. Entwicklung oder Betrieb von KI-gestützten Workflows, Chatbots oder Scoring-Modellen
Kenntnisse im Prompt Engineering und die Fähigkeit, KI-Agenten mit komplexer Geschäftslogik zu „programmieren“
Vertrautheit mit LLM-basierten Tools und agentischen KI-Frameworks
Solides Verständnis von CRM-Datenmodellen (idealerweise Salesforce) und skalierbarer Datenqualität
Programmierkenntnisse (z. B. Python, JavaScript oder ähnlich), um Prototypen zu bauen und Integrationen zu debuggen
Leidenschaft für die Schnittstelle von KI und Revenue – du verfolgst Trends, testest neue Tools und hast klare Meinungen dazu, was funktioniert
Fließendes Englisch; Deutsch ist von Vorteil
Was wir Dir bieten:
Hybrid Work: Kombiniere flexible remote Arbeit mit Teamtagen im Office (Officetage abhängig von deinem Standort)
Workation: Arbeite temporär von einem Ort deiner Wahl innerhalb der EU, Island, Liechtenstein oder Norwegen
Unbefristetes Arbeitsverhältnis bei Europas Vertrauensmarke
28 Urlaubstage + 2,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval
Buddy Programm (ein erfahrener Trustee steht Dir zur Seite)
Individuelle Weiterentwicklungsmöglichkeiten und interne Learning-Angebote
Events (Team Events, Unit Events, etc.)
Health Pass - kostenlose Online und Offline Sport-, Fitness- und Gesundheitskurse
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch - ob Du zu uns passt, ist unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
At Trusted Shops, we’re shaping Europe’s Community of Trust – a space where Businesses and Consumers connect with confidence, transparency, and security. Every day, millions of Users and thousands of Companies across Europe trust us to deliver safe, reliable, and seamless digital experiences.
To join our Revenue Operations Department, we are looking for a:
AI GTM Engineer (f/m/d)
Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
As GTM Engineer, you are the architect behind Trusted Shops' agentic revenue infrastructure. You build, deploy, and maintain the AI agents and automated workflows that transform how Sales, AM, and CSM teams operate day to day. Where others talk about AI transformation, you make it real: autonomous CRM updates from call transcripts, AI co-pilots that guide reps through deals, predictive churn alerts that trigger proactive outreach, and dynamic pipeline scoring that adapts in real time.
Your Key Responsibilities:
Build and deploy AI agents that act as co-pilots for Sales, AM, and CSM – from deal guidance and next-best-action recommendations to automated follow-ups and renewal nudges
Implement autonomous data orchestration: agents that listen to calls, parse emails, and update CRM fields with high accuracy, keeping the data foundation \"AI-ready\" at all times
Develop agentic automation frameworks that go beyond simple \"if-this-then-that\" workflows – agents that reason, adapt, and act on complex business logic
Design and maintain the signal-based data architecture that feeds AI models with real-time behavioural, engagement, and usage signals
Build automated forecasting pipelines that deliver floor/ceiling predictions based on historical patterns and current pipeline velocity
Collaborate with the Process Manager to translate process designs into technical implementations and automated workflows
Work closely with PlatformOps, Engineering and Data teams to ensure seamless integration across the tech stack (Salesforce, Hubspot, BI)
Continuously evaluate and integrate new AI tools and platforms; stay ahead of the rapidly evolving agentic AI landscape
Monitor agent performance, accuracy, and reliability; implement guardrails and feedback loops
Why Join Trusted Shops?
Shape the Future of AI at Scale: Drive how AI becomes an integral part of the product DNA of a European leading trust Tech Company
Modern Tech Stack: Work hands-on with cutting-edge Generative AI Frameworks, scalable Architectures, and the latest Technologies that power innovative digital Solutions
Growth and Learning Culture: Keep growing with dedicated time and budget for continuous learning, AI exploration, and professional development in an environment that values curiosity and innovation
Flexible Work Environment: Benefit from remote work options, flexible hours, and a healthy Work-Life Balance that supports you both professionally and personally
Inclusive and Purpose-Driven Culture: Join a diverse, open-minded Team that believes in building trust, empowering People, and driving meaningful progress - together
3+ years of experience in a technical GTM, Sales Engineering, RevOps Engineering, or Marketing/Sales Automation role
Strong hands-on skills in building automations and integrations (APIs, webhooks, iPaaS platforms)
Profound experience with AI/ML in a business context – you've built or managed AI-powered workflows, chatbots, scoring models, or similar
Proficiency in prompt engineering and the ability to \"program\" AI agents to follow complex business logic
Familiarity with LLM-based tools and agentic AI frameworks
Solid understanding of CRM data models (ideally Salesforce) and how to maintain data quality at scale
Comfortable with scripting/coding (Python, JavaScript, or similar) – you can build prototypes and debug integrations
Passionate about the intersection of AI and revenue – you follow the space, experiment with new tools, and have strong opinions on what works
Fluent English; German is a plus
What we offer you:
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is
independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
Experience: 3+ years in Partner Management, Business Development, Affiliate Marketing, or Sales, ideally with experience in the DACH market and an established agency network.
E-commerce Knowledge: Strong understanding of the e-commerce industry; SaaS experience is a plus.
Proven Track Record: Demonstrated success in building and scaling agency and affiliate networks with measurable revenue impact; strong commercial mindset; successful in partner activation, upselling, and indirect channel growth; experience in performance marketing and agency-led lead generation.
Tools: Hands-on experience with CRM and marketing tools such as Salesforce and HubSpot.
Languages: Fluent in German (C2) and English (B2).
What we offer you
Hybrid work: Combine fixed office days (2 days / week) with flexible remote work.
Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management.
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand.
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival.
Buddy program: An experienced trustee is at your side.
Learning & Development: Individual training opportunities.
Events: Team Events, Unit Events, etc.
Health Pass: Earn an additional vacation day by actively participating in free online and offline sports, fitness and health courses.
Onboarding & Growth
At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.
The first four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialist, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
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","experience_code":"student_school","description":"Grow with Purpose. Thrive with TRSTD.
At TRSTD, we’re building the #1 Community of Trust in e-commerce. With over 800 employees across more than a dozen European countries, we ensure that consumers can shop online with confidence. Through certifications and the Trusted Shops Trustmark, we guarantee the security, quality, and reliability of online stores.
To strengthen our presence in the DACH region (Germany, Austria, Switzerland), we are looking for a driven Partner Manager DACH (m/f/d).
Cologne (hybrid) | full-time | permanent contract
Your Impact
As a Partner Manager, you will be responsible for developing and managing strategic partnerships across the DACH region, driving revenue growth, and strengthening Trusted Shops’ visibility within the local e-commerce ecosystem. You will act as the main point of contact for our partners, ensuring long-term collaboration, commercial performance, and mutual value creation.
Partner Relationship Management & Network Expansion: Manage and grow relationships with existing partners (e.g., agencies) while expanding the agency and affiliate network in the DACH region.
Revenue Growth & Upselling: Identify upselling opportunities and implement initiatives to maximize partner performance and revenue growth.
Affiliate Marketing Optimization: Continuously optimize the affiliate marketing strategy through data analysis, performance monitoring, and integration of industry best practices and trends.
Cross-functional Collaboration: Work closely with marketing, sales, and customer-facing teams to ensure strategic alignment, partner success, and seamless campaign execution.
Bei Trusted Shops bauen wir die führende Community of Trust im E-Commerce auf. Mit über 800 Mitarbeitenden in einem Dutzend europäischer Länder sorgen wir dafür, dass Verbraucher:innen online sicher einkaufen können. Durch Zertifizierungen und das Trusted Shops Gütesiegel garantieren wir die Sicherheit, Qualität und Verlässlichkeit von Online-Shops.
Zur Stärkung unserer Marktpräsenz in der DACH-Region suchen wir einen engagierten Partner Manager DACH (m/w/d).
Köln (Hybrid) | Vollzeit | Unbefristete Festanstellung
Dein Impact
Als Partner Manager:in bist du verantwortlich für die Entwicklung und Pflege strategischer Partnerschaften in Deutschland, Österreich und der Schweiz. Du treibst Umsatzwachstum, stärkst die Sichtbarkeit von Trusted Shops im regionalen E-Commerce-Ökosystem und bist zentrale Ansprechperson für unsere Partner:innen.
Partner-Management & Netzwerkaufbau: Pflege bestehender Beziehungen zu Partner:innen (z. B. Agenturen) und Ausbau des Agentur- und Affiliate-Netzwerks in der DACH-Region.
Umsatzsteigerung & Upselling: Identifizierung von Upselling-Potenzialen und Umsetzung von Maßnahmen zur Maximierung der Partner-Performance und des Umsatzwachstums.
Affiliate Marketing Optimierung: Weiterentwicklung der Affiliate-Marketing-Strategie durch Datenanalyse, Performance-Monitoring und Integration von Best Practices und aktuellen Branchentrends.
Cross-funktionale Zusammenarbeit: Enge Kooperation mit Teams aus Marketing, Sales und Customer Success, um strategische Ausrichtung, Partnererfolg und integrierte Kampagnen sicherzustellen.
Beruflicher Hintergrund: 3+ Jahre im Partner Management, Business Development, Affiliate Marketing oder Sales, idealerweise mit Erfahrung im DACH-Markt und etabliertem Agenturnetzwerk
E-Commerce Know-how: Fundiertes Verständnis der E-Commerce-Branche, Erfahrung im SaaS-Umfeld sind von Vorteil
Erfahrungen im Partnermanagement: Aufbau und Weiterentwicklung von Agentur- und Affiliate-Netzwerken mit Fokus auf nachhaltiges Wachstum; gutes kommerzielles Verständnis; Erfahrung in Partneraktivierung, Upselling und indirekten Vertriebskanälen; Berührungspunkte mit Performance Marketing und agenturgetriebener Leadgenerierung
Tool-Kompetenz: Praktische Erfahrung mit CRM- und Marketing-Tools wie Salesforce und HubSpot
Sprachkenntnisse: Fließend Deutsch (C2) und Englisch (B2)
Hybrides Arbeiten: Kombiniere Bürotage (2 Tage/Woche) mit flexiblen Remote-Optionen.
Workation: Temporär von einem Ort deiner Wahl innerhalb der EU, Island, Liechtenstein oder Norwegen arbeiten.
Unbefristeter Vertrag bei Europas vertrauenswürdigster Marke.
28 Urlaubstage + 2,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval.
Buddy-Programm: Eine erfahrene Vertrauensperson steht dir zur Seite.
Learning & Development: Individuelle Weiterbildungsmöglichkeiten für deine persönliche Entwicklung.
Events: Team-Events, Unit-Events und mehr.
Health Pass: Erhalte einen zusätzlichen Urlaubstag, wenn du aktiv an kostenlosen Online- und Offline-Kursen zu Sport, Fitness und Gesundheit teilnimmst.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch - ob Du zu uns passt, ist unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
Grow with Purpose. Thrive with TRSTD.
At TRSTD, we’re building the #1 Community of Trust in e-commerce. With over 800 employees across more than a dozen European countries, we ensure that consumers can shop online with confidence. Through certifications and the Trusted Shops Trustmark, we guarantee the security, quality, and reliability of online stores.
To strengthen our presence in the DACH region (Germany, Austria, Switzerland), we are looking for a driven Partner Manager DACH (m/f/d).
Cologne (hybrid) | full-time | permanent contract
Your Impact
As a Partner Manager, you will be responsible for developing and managing strategic partnerships across the DACH region, driving revenue growth, and strengthening Trusted Shops’ visibility within the local e-commerce ecosystem. You will act as the main point of contact for our partners, ensuring long-term collaboration, commercial performance, and mutual value creation.
Partner Relationship Management & Network Expansion: Manage and grow relationships with existing partners (e.g., agencies) while expanding the agency and affiliate network in the DACH region.
Revenue Growth & Upselling: Identify upselling opportunities and implement initiatives to maximize partner performance and revenue growth.
Affiliate Marketing Optimization: Continuously optimize the affiliate marketing strategy through data analysis, performance monitoring, and integration of industry best practices and trends.
Cross-functional Collaboration: Work closely with marketing, sales, and customer-facing teams to ensure strategic alignment, partner success, and seamless campaign execution.
Visit our page for an inside look at each role - including a typical day, key success factors, employee interviews, and a handy checklist to see if the job is right for you. Explore now!
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E-commerce Knowledge: Strong understanding of the e-commerce industry; SaaS experience is a plus.
Proven Track Record: Demonstrated success in building and scaling agency and affiliate networks with measurable revenue impact; strong commercial mindset; successful in partner activation, upselling, and indirect channel growth; experience in performance marketing and agency-led lead generation.
Tools: Hands-on experience with CRM and marketing tools such as Salesforce and HubSpot.
Languages: Fluent in German (C2) and English (B2).
What we offer you
Hybrid work: Combine fixed office days (2 days / week) with flexible remote work.
Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management.
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand.
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival.
Buddy program: An experienced trustee is at your side.
Learning & Development: Individual training opportunities.
Events: Team Events, Unit Events, etc.
Health Pass: Earn an additional vacation day by actively participating in free online and offline sports, fitness and health courses.
Onboarding & Growth
At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.
The first four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialist, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
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Degree in Marketing, Business, Communication, IT, or equivalent professional experience
Solid hands-on experience as a HubSpot Admin (CRM and CMS)
Strong understanding of website touchpoints, data modeling, segmentation, and marketing automation
Knowledge of HTML, CSS, or JavaScript is a plus; experience with HubL and API integrations is advantageous
A structured, solution-oriented working style combined with a collaborative and hands-on mindset
Strong communication skills with the ability to work across technical and non-technical teams
Business-fluent English; German is a plus
What We Offer
Hybrid work: Flexible remote work combined with time in our Cologne office
Workation: Temporarily work from within the EU, Iceland, Liechtenstein, or Norway
Permanent contract with Europe’s trusted brand
One “Self Education Day” per month
27 vacation days + 3.5 additional days off (Christmas, New Year’s Eve, Carnival)
Buddy programme & structured onboarding
Individual training and development opportunities
Regular team, unit, and company events
Health Pass (free online and offline sports, fitness, and health courses)
BUILD A COMMUNITY OF TRUST WITH US – #cometotrust
Not sure if you meet every requirement? We’d still love to hear from you.
At Trusted Shops, we value you as a person – regardless of gender, nationality, ethnic or social background, religion or belief, disability, age, sexual orientation, or identity. We are committed to diversity, equity, and inclusion and actively oppose discrimination in all its forms.
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","experience_code":"mid_level","description":"About Trusted Shops
Trusted Shops creates digital trust between people, businesses, and AI agents – with one clear goal: becoming the #1 Community of Trust. With around 700 colleagues across Europe, more than 25,000 online shops, and over 40 million consumers, we help shape a safer and more transparent digital world. Our products empower businesses to build trust, strengthen relationships, and grow sustainably, while enabling consumers to make confident online decisions every day.
At Trusted Shops, trust also defines how we work together: we believe in collaboration, ownership, and the freedom to do your best work in a flexible hybrid environment.
To strengthen our Business Unit Platform Operations, we are looking for a
HubSpot Admin (m/f/d)
(Hybrid in Cologne or remote in Berlin / Full-time / Permanent contract)
Your Responsibilities
Responsible for the administration of HubSpot, including CMS and CRM
Creation of Website and Landing Pages within HubSpot CMS
Creation and maintenance of dashboards, reports, and automation workflows within HubSpot CRM
Close collaboration with Marketing, Lead Management, and Data teams to improve customer journeys end-to-end
Analysis of website and CRM data to enhance conversion, segmentation, and process efficiency
As part of our interview process, we use Metaview, an AI-powered tool that records interviews, creates transcripts, and generates interview notes. The use of Metaview is entirely voluntary and is not a requirement for your application. You may withdraw your consent at any time with effect for the future. For more information about how we process your personal data, please refer to our Privacy Notice.
","kind":"infobox","translations":{"de":{"body":"Im Rahmen unseres Bewerbungsgesprächs nutzen wir Metaview, ein KI-gestütztes Tool, das Gespräche aufzeichnet, Transkripte erstellt und Notizen zu den Gesprächen generiert. Die Nutzung von Metaview ist vollkommen freiwillig und keine Voraussetzung für die Bewerbung. Die Einwilligung kann jederzeit mit Wirkung für die Zukunft widerrufen werden. Weitere Informationen darüber, wie wir personenbezogene Daten verarbeiten, sind in unserer Datenschutzerklärung zu finden.
"},"en":{"body":"As part of our interview process, we use Metaview, an AI-powered tool that records interviews, creates transcripts, and generates interview notes. The use of Metaview is entirely voluntary and is not a requirement for your application. You may withdraw your consent at any time with effect for the future. For more information about how we process your personal data, please refer to our Privacy Notice.
"}},"open_question_options":[]},{"id":4260556,"position":8,"options":{},"required":false,"body":"Where did you find out about this job opening?","kind":"string","translations":{"de":{"body":"Wie bist Du auf die Stelle aufmerksam geworden?"},"en":{"body":"Where did you find out about this job opening?"}},"open_question_options":[]}],"translations":{"de":{"description":"About Trusted Shops
Trusted Shops creates digital trust between people, businesses, and AI agents – with one clear goal: becoming the #1 Community of Trust. With around 700 colleagues across Europe, more than 25,000 online shops, and over 40 million consumers, we help shape a safer and more transparent digital world. Our products empower businesses to build trust, strengthen relationships, and grow sustainably, while enabling consumers to make confident online decisions every day.
At Trusted Shops, trust also defines how we work together: we believe in collaboration, ownership, and the freedom to do your best work in a flexible hybrid environment.
To strengthen our Business Unit Platform Operations, we are looking for a
HubSpot Admin (m/f/d)
(Hybrid in Cologne or remote in Berlin / Full-time / Permanent contract)
Your Responsibilities
Responsible for the administration of HubSpot, including CMS and CRM
Creation of Website and Landing Pages within HubSpot CMS
Creation and maintenance of dashboards, reports, and automation workflows within HubSpot CRM
Close collaboration with Marketing, Lead Management, and Data teams to improve customer journeys end-to-end
Analysis of website and CRM data to enhance conversion, segmentation, and process efficiency
Your Profile
Degree in Marketing, Business, Communication, IT, or equivalent professional experience
Solid hands-on experience as a HubSpot Admin (CRM and CMS)
Strong understanding of website touchpoints, data modeling, segmentation, and marketing automation
Knowledge of HTML, CSS, or JavaScript is a plus; experience with HubL and API integrations is advantageous
A structured, solution-oriented working style combined with a collaborative and hands-on mindset
Strong communication skills with the ability to work across technical and non-technical teams
Business-fluent English; German is a plus
What We Offer
Hybrid work: Flexible remote work combined with time in our Cologne office
Workation: Temporarily work from within the EU, Iceland, Liechtenstein, or Norway
Permanent contract with Europe’s trusted brand
One “Self Education Day” per month
27 vacation days + 3.5 additional days off (Christmas, New Year’s Eve, Carnival)
Buddy programme & structured onboarding
Individual training and development opportunities
Regular team, unit, and company events
Health Pass (free online and offline sports, fitness, and health courses)
BUILD A COMMUNITY OF TRUST WITH US – #cometotrust
Not sure if you meet every requirement? We’d still love to hear from you.
At Trusted Shops, we value you as a person – regardless of gender, nationality, ethnic or social background, religion or belief, disability, age, sexual orientation, or identity. We are committed to diversity, equity, and inclusion and actively oppose discrimination in all its forms.
","sharing_title":"HubSpot CRM Administrator (m/f/d)","sharing_description":"About Trusted Shops Trusted Shops creates digital trust between people, businesses, and AI agents – with one clear goal: becoming the #1 Community of Trust. With around 700 colleagues across Europe, m","locations_question":"Was ist dein bevorzugter Arbeitsort?"},"en":{"description":"About Trusted Shops
Trusted Shops creates digital trust between people, businesses, and AI agents – with one clear goal: becoming the #1 Community of Trust. With around 700 colleagues across Europe, more than 25,000 online shops, and over 40 million consumers, we help shape a safer and more transparent digital world. Our products empower businesses to build trust, strengthen relationships, and grow sustainably, while enabling consumers to make confident online decisions every day.
At Trusted Shops, trust also defines how we work together: we believe in collaboration, ownership, and the freedom to do your best work in a flexible hybrid environment.
To strengthen our Business Unit Platform Operations, we are looking for a
HubSpot Admin (m/f/d)
(Hybrid in Cologne or remote in Berlin / Full-time / Permanent contract)
Your Responsibilities
Responsible for the administration of HubSpot, including CMS and CRM
Creation of Website and Landing Pages within HubSpot CMS
Creation and maintenance of dashboards, reports, and automation workflows within HubSpot CRM
Close collaboration with Marketing, Lead Management, and Data teams to improve customer journeys end-to-end
Analysis of website and CRM data to enhance conversion, segmentation, and process efficiency
.
","sharing_image":"https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2505401/normal_sharing_2pr7f88sh7e5.png","requirements":"Your Profile
Degree in Marketing, Business, Communication, IT, or equivalent professional experience
Solid hands-on experience as a HubSpot Admin (CRM and CMS)
Strong understanding of website touchpoints, data modeling, segmentation, and marketing automation
Knowledge of HTML, CSS, or JavaScript is a plus; experience with HubL and API integrations is advantageous
A structured, solution-oriented working style combined with a collaborative and hands-on mindset
Strong communication skills with the ability to work across technical and non-technical teams
Business-fluent English; German is a plus
What We Offer
Hybrid work: Flexible remote work combined with time in our Cologne office
Workation: Temporarily work from within the EU, Iceland, Liechtenstein, or Norway
Permanent contract with Europe’s trusted brand
One “Self Education Day” per month
27 vacation days + 3.5 additional days off (Christmas, New Year’s Eve, Carnival)
Buddy programme & structured onboarding
Individual training and development opportunities
Regular team, unit, and company events
Health Pass (free online and offline sports, fitness, and health courses)
BUILD A COMMUNITY OF TRUST WITH US – #cometotrust
Not sure if you meet every requirement? We’d still love to hear from you.
At Trusted Shops, we value you as a person – regardless of gender, nationality, ethnic or social background, religion or belief, disability, age, sexual orientation, or identity. We are committed to diversity, equity, and inclusion and actively oppose discrimination in all its forms.
","sharing_title":"HubSpot CRM Administrator (m/f/d)","sharing_description":"About Trusted Shops Trusted Shops creates digital trust between people, businesses, and AI agents – with one clear goal: becoming the #1 Community of Trust. With around 700 colleagues across Europe, m","locations_question":"What is your preferred work location?"}},"options_cover_letter":"required"},{"position":614,"postal_code":"50823","locations_question_type":"multiple_choice","guid":"b6sol","education_code":"bachelor_degree","on_site":false,"options_photo":"optional","locations_question_required":true,"sharing_title":"Head of UX (f/m/d)","company_name":"Trusted Shops SE (DE)","slug":"head-of-ux-fmd","options_cv":"required","min_hours_per_week":"30.0","max_hours":40,"options_phone":"required","locations":[{"id":29354,"name":"Cologne","state":"Nordrhein-Westfalen","country":"Germany","city":"Cologne","translations":{"de":{"name":"Cologne","city":"Cologne","postal_code":"50823","street":"Subbelrather Str. 15c ","note":null},"en":{"name":"Cologne","city":"Cologne","postal_code":"50823","street":"Subbelrather Str. 15c ","note":null}},"country_code":"DE","postal_code":"50823","state_code":"NW","street":"Subbelrather Str. 15c ","note":null},{"id":270460,"name":"Berlin","state":"Berlin","country":"Germany","city":"Berlin","translations":{"de":{"name":"Berlin","city":"Berlin","postal_code":null,"street":null,"note":null},"en":{"name":"Berlin","city":"Berlin","postal_code":null,"street":null,"note":null}},"country_code":"DE","postal_code":null,"state_code":"BE","street":null,"note":null}],"state_name":"Nordrhein-Westfalen","country":"Germany","category_code":"other","close_at":null,"updated_at":"2026-07-20 07:01:17 UTC","sharing_image":"https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2476370/normal_sharing_2pr7f88sh7e5.png","salary":{"max":null,"min":null,"period":null,"currency":null},"location_question_visible":true,"mailbox_email":"job.b6sol@trustedshops.recruitee.com","hybrid":true,"title":"Head of UX (f/m/d)","state_code":"NW","requirements":"What your day as Head of UX might look like
You start your day and set up your mobile workspace – or get comfortable at a desk in the office.
You then meet with the Group Product Managers to discuss the strategic direction of a new feature area, bringing in data and research-driven UX perspectives.
In the weekly meeting with your UX Team, you discuss current and strategic topics.
Time for focus? Over the next couple of hours, you can fully concentrate on your tasks, whether it's shaping a research project or planning staffing for a new product.
Lunch break! If you’re not preparing something at home, you might meet with team members and colleagues to explore nearby restaurants.
In the afternoon, you meet with the leadership team, present your UX strategy, and align on company-wide priorities.
Still in the office? How about a free cold drink on the rooftop terrace before heading home?
Or maybe today is your monthly ‚Self Education Day‘? In that case, there are no meetings – just your own program designed to help you learn and grow.
You are responsible for our UX strategy and process, establishing a UX research environment, and ensuring:
Team Leadership & Organisational Development
Leading, coaching, and developing an interdisciplinary UX Team (Product Design, Content Design, Localisation).
Promoting a usercentred culture across the entire company through workshops, research reviews, insight sharing, and mentoring.
UX Strategy & Vision
Developing a longterm UX vision for the entire Trusted Shops product ecosystem.
Ensuring a consistent and evidencebased user experience across all platforms.
UX Research Leadership & Coordination
Building, scaling, and evolving a holistic UX research framework.
Coordinating the entire research roadmap across all product areas – including discovery processes, regular testing cycles, exploratory studies, and continuous research programs.
Translating complex insights into clear, strategic recommendations for leadership, product teams, and crossfunctional stakeholders.
Measurability & UX Impact
In collaboration with a Product Analyst: defining and maintaining relevant UX and research KPIs (e.g., usability KPIs, NPS, etc.).
Building a structured System of Insights that reveals recurring patterns and supports longterm decisionmaking.
Product Development & Collaboration
Close partnership with Product Management and Engineering to jointly prioritise challenges, hypotheses, and research needs.
Design System & Consistency
Further development and governance of our Design System, informed by research insights.
Ensuring accessibility, usability, and visual consistency across all products.
Your profile
Several years of experience in a Senior UX role, ideally with leadership responsibilities.
Expertise in Product Design, UX Strategy, User Research, and Design Ops.
Deep understanding of digital products, platforms, and complex B2B/B2C ecosystems.
Strong leadership, coaching, and stakeholder management skills.
Experience working in crossfunctional product teams and within agile organisational structures.
High analytical competence and experience with both quantitative and qualitative insights.
Clear, structured communication style with the ability to explain complex UX topics in an accessible way.
Passion for driving and embedding a companywide UX culture.
You are fluent in German and English.
What we offer you
Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","max_hours_per_week":"40.0","dynamic_fields":[{"name":"Translation Career Page","value":"English","translations":{"de":{"name":"Translation Career Page","value":"English "},"en":{"name":"Translation Career Page","value":"English"}}}],"highlight":null,"experience_code":"manager","description":"At Trusted Shops, we believe in a digital world where trust is the foundation of every online transaction. With over 30,000 online retailers and millions of consumers placing their confidence in our solutions, we are on a mission to build Europe’s Community of Trust.
Headquarted in Cologne, Germany, more than 700 Trustees work across Europe every day to shape a digital world where shoppers and stores can connect with confidence.
For us great products always come with great UX. Therefore, we are looking for you: an experienced and passionate Head of UX Product Design (m/f/d) to join us in raising the user experience and visual appeal of our entire B2C and B2B product portfolio to the next level.
","careers_apply_url":"https://trustedshops.recruitee.com/o/head-of-ux-fmd/c/new","options_title":"off","employment_type_code":"fulltime_fixed_term","tags":["ACA"],"department":"Tech","published_at":"2026-07-16 15:15:58 UTC","remote":false,"min_hours":30,"id":2476370,"country_code":"DE","cover_image":null,"locations_question":"What is your preferred work location?","created_at":"2026-02-11 13:57:22 UTC","location":"Cologne, Nordrhein-Westfalen, Germany","careers_url":"https://trustedshops.recruitee.com/o/head-of-ux-fmd","status":"published","city":"Cologne","sharing_description":"At Trusted Shops, we believe in a digital world where trust is the foundation of every online transaction. With over 30,000 online retailers and millions of consumers placing their confidence in our s","options_salutation":"off","open_questions":[{"id":3733473,"position":1,"options":{},"required":true,"body":"Are you registered/based in Germany?","kind":"boolean","translations":{"de":{"body":"Hast Du Deinen gemeldeten Wohnsitz in Deutschland?"},"en":{"body":"Are you registered/based in Germany?"}},"open_question_options":[]},{"id":3733474,"position":2,"options":{},"required":true,"body":"Work Permit","kind":"single_choice","translations":{"de":{"body":"Arbeitserlaubnis "},"en":{"body":"Work Permit"}},"open_question_options":[{"id":5505445,"position":0,"body":"1. I am a EU/EEA citizen or I hold a permanent residence permit (“Niederlassungserlaubnis”).","translations":{"de":{"body":"1. Ich bin EU-/EWR-Bürger*in oder besitze eine unbefristete Niederlassungserlaubnis."},"en":{"body":"1. I am a EU/EEA citizen or I hold a permanent residence permit (“Niederlassungserlaubnis”)."}}},{"id":5505446,"position":1,"body":"2. I am not an EU citizen. I currently have a valid work permit (e.g., Blue Card) that allows me to work in Germany and is valid for more than 12 months.","translations":{"de":{"body":"2. Ich bin kein*e EU-/EWR-Bürger*in, besitze aber aktuell eine gültige Arbeitserlaubnis (z. B. Blue Card), die mir erlaubt, in Deutschland zu arbeiten, und die länger als 12 Monate gültig ist."},"en":{"body":"2. I am not an EU citizen. I currently have a valid work permit (e.g., Blue Card) that allows me to work in Germany and is valid for more than 12 months."}}},{"id":5505447,"position":2,"body":"3. I currently hold an Employer-specific (restricted) Work Permit.","translations":{"de":{"body":"3. Ich habe derzeit eine arbeitgebergebundene (eingeschränkte) Arbeitserlaubnis."},"en":{"body":"3. I currently hold an Employer-specific (restricted) Work Permit."}}},{"id":5505448,"position":3,"body":"4. I am not an EU citizen. I currently have a valid work permit that allows me to work in Germany, but it expires within the next 12 months (e.g., Job Seeker Visa).","translations":{"de":{"body":"4. Ich bin kein*e EU-/EWR-Bürger*in, besitze aktuell eine gültige Arbeitserlaubnis für Deutschland, die jedoch innerhalb der nächsten 12 Monate abläuft (z. B. Job-Seeker-Visum)."},"en":{"body":"4. I am not an EU citizen. I currently have a valid work permit that allows me to work in Germany, but it expires within the next 12 months (e.g., Job Seeker Visa)."}}},{"id":5505449,"position":4,"body":"5. I currently do not have a valid work permit for Germany.","translations":{"de":{"body":"5. Ich habe aktuell keine gültige Arbeitserlaubnis für Deutschland."},"en":{"body":"5. I currently do not have a valid work permit for Germany."}}}]},{"id":3733475,"position":3,"options":{},"required":false,"body":"How long is your Work Permit valid?\n(Provide the expiry date in the following format: DD/MM/YYYY (e.g., 01/12/2025), if the previous question applies to Option 2, 3, or 4)","kind":"string","translations":{"de":{"body":"Wie lange ist Deine Arbeitserlaubnis gültig?\n(Bitte gib das Ablaufdatum im folgenden Format an: TT.MM.JJJJ, z. B. 13.01.2026, falls die vorherige Frage auf Option 2, 3 oder 4 zutrifft.)"},"en":{"body":"How long is your Work Permit valid?\n(Provide the expiry date in the following format: DD/MM/YYYY (e.g., 01/12/2025), if the previous question applies to Option 2, 3, or 4)"}},"open_question_options":[]},{"id":3733476,"position":4,"options":{"currency":"EUR"},"required":true,"body":"What is your annual salary expectation?","kind":"salary","translations":{"de":{"body":"Was ist Deine jährliche Gehaltsvorstellung?"},"en":{"body":"What is your annual salary expectation?"}},"open_question_options":[]},{"id":3733477,"position":5,"options":{},"required":true,"body":"When would you be able to start? (notice period)","kind":"string","translations":{"de":{"body":"Wann ist Dein nächstmöglicher Starttermin (Kündigungsfrist)?"},"en":{"body":"When would you be able to start? (notice period)"}},"open_question_options":[]},{"id":3733478,"position":6,"options":{},"required":true,"body":"Where are you currently based, and from which location do you intend to work?","kind":"string","translations":{"de":{"body":"Von welcher Location aus möchtest du (hauptsächlich) arbeiten?"},"en":{"body":"Where are you currently based, and from which location do you intend to work?"}},"open_question_options":[]},{"id":3733479,"position":7,"options":{},"required":true,"body":"Do you agree that we may include you in our internal applicant pool?","kind":"boolean","translations":{"de":{"body":"Bist Du damit einverstanden, dass wir Dich in unserem Bewerberpool aufnehmen?"},"en":{"body":"Do you agree that we may include you in our internal applicant pool?"}},"open_question_options":[]},{"id":3733480,"position":8,"options":{},"required":false,"body":"Where did you find out about this job opening?","kind":"string","translations":{"de":{"body":"Wie bist Du auf die Stelle aufmerksam geworden?"},"en":{"body":"Where did you find out about this job opening?"}},"open_question_options":[]}],"translations":{"de":{"description":"At Trusted Shops, we believe in a digital world where trust is the foundation of every online transaction. With over 30,000 online retailers and millions of consumers placing their confidence in our solutions, we are on a mission to build Europe’s Community of Trust.
Headquarted in Cologne, Germany, more than 700 Trustees work across Europe every day to shape a digital world where shoppers and stores can connect with confidence.
For us great products always come with great UX. Therefore, we are looking for you: an experienced and passionate Head of UX Product Design (m/f/d) to join us in raising the user experience and visual appeal of our entire B2C and B2B product portfolio to the next level.
","title":"Head of UX (f/m/d)","highlight":null,"sharing_image":"https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2476370/normal_sharing_akwke44efbf3.png","requirements":"What your day as Head of UX might look like
You start your day and set up your mobile workspace – or get comfortable at a desk in the office.
You then meet with the Group Product Managers to discuss the strategic direction of a new feature area, bringing in data and research-driven UX perspectives.
In the weekly meeting with your UX Team, you discuss current and strategic topics.
Time for focus? Over the next couple of hours, you can fully concentrate on your tasks, whether it's shaping a research project or planning staffing for a new product.
Lunch break! If you’re not preparing something at home, you might meet with team members and colleagues to explore nearby restaurants.
In the afternoon, you meet with the leadership team, present your UX strategy, and align on company-wide priorities.
Still in the office? How about a free cold drink on the rooftop terrace before heading home?
Or maybe today is your monthly ‚Self Education Day‘? In that case, there are no meetings – just your own program designed to help you learn and grow.
You are responsible for our UX strategy and process, establishing a UX research environment, and ensuring:
Team Leadership & Organisational Development
Leading, coaching, and developing an interdisciplinary UX Team (Product Design, Content Design, Localisation).
Promoting a usercentred culture across the entire company through workshops, research reviews, insight sharing, and mentoring.
UX Strategy & Vision
Developing a longterm UX vision for the entire Trusted Shops product ecosystem.
Ensuring a consistent and evidencebased user experience across all platforms.
UX Research Leadership & Coordination
Building, scaling, and evolving a holistic UX research framework.
Coordinating the entire research roadmap across all product areas – including discovery processes, regular testing cycles, exploratory studies, and continuous research programs.
Translating complex insights into clear, strategic recommendations for leadership, product teams, and crossfunctional stakeholders.
Measurability & UX Impact
In collaboration with a Product Analyst: defining and maintaining relevant UX and research KPIs (e.g., usability KPIs, NPS, etc.).
Building a structured System of Insights that reveals recurring patterns and supports longterm decisionmaking.
Product Development & Collaboration
Close partnership with Product Management and Engineering to jointly prioritise challenges, hypotheses, and research needs.
Design System & Consistency
Further development and governance of our Design System, informed by research insights.
Ensuring accessibility, usability, and visual consistency across all products.
Your profile
Several years of experience in a Senior UX role, ideally with leadership responsibilities.
Expertise in Product Design, UX Strategy, User Research, and Design Ops.
Deep understanding of digital products, platforms, and complex B2B/B2C ecosystems.
Strong leadership, coaching, and stakeholder management skills.
Experience working in crossfunctional product teams and within agile organisational structures.
High analytical competence and experience with both quantitative and qualitative insights.
Clear, structured communication style with the ability to explain complex UX topics in an accessible way.
Passion for driving and embedding a companywide UX culture.
You are fluent in German and English.
What we offer you
Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
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Headquarted in Cologne, Germany, more than 700 Trustees work across Europe every day to shape a digital world where shoppers and stores can connect with confidence.
For us great products always come with great UX. Therefore, we are looking for you: an experienced and passionate Head of UX Product Design (m/f/d) to join us in raising the user experience and visual appeal of our entire B2C and B2B product portfolio to the next level.
","title":"Head of UX (f/m/d)","highlight":null,"sharing_image":"https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2476370/normal_sharing_2pr7f88sh7e5.png","requirements":"What your day as Head of UX might look like
You start your day and set up your mobile workspace – or get comfortable at a desk in the office.
You then meet with the Group Product Managers to discuss the strategic direction of a new feature area, bringing in data and research-driven UX perspectives.
In the weekly meeting with your UX Team, you discuss current and strategic topics.
Time for focus? Over the next couple of hours, you can fully concentrate on your tasks, whether it's shaping a research project or planning staffing for a new product.
Lunch break! If you’re not preparing something at home, you might meet with team members and colleagues to explore nearby restaurants.
In the afternoon, you meet with the leadership team, present your UX strategy, and align on company-wide priorities.
Still in the office? How about a free cold drink on the rooftop terrace before heading home?
Or maybe today is your monthly ‚Self Education Day‘? In that case, there are no meetings – just your own program designed to help you learn and grow.
You are responsible for our UX strategy and process, establishing a UX research environment, and ensuring:
Team Leadership & Organisational Development
Leading, coaching, and developing an interdisciplinary UX Team (Product Design, Content Design, Localisation).
Promoting a usercentred culture across the entire company through workshops, research reviews, insight sharing, and mentoring.
UX Strategy & Vision
Developing a longterm UX vision for the entire Trusted Shops product ecosystem.
Ensuring a consistent and evidencebased user experience across all platforms.
UX Research Leadership & Coordination
Building, scaling, and evolving a holistic UX research framework.
Coordinating the entire research roadmap across all product areas – including discovery processes, regular testing cycles, exploratory studies, and continuous research programs.
Translating complex insights into clear, strategic recommendations for leadership, product teams, and crossfunctional stakeholders.
Measurability & UX Impact
In collaboration with a Product Analyst: defining and maintaining relevant UX and research KPIs (e.g., usability KPIs, NPS, etc.).
Building a structured System of Insights that reveals recurring patterns and supports longterm decisionmaking.
Product Development & Collaboration
Close partnership with Product Management and Engineering to jointly prioritise challenges, hypotheses, and research needs.
Design System & Consistency
Further development and governance of our Design System, informed by research insights.
Ensuring accessibility, usability, and visual consistency across all products.
Your profile
Several years of experience in a Senior UX role, ideally with leadership responsibilities.
Expertise in Product Design, UX Strategy, User Research, and Design Ops.
Deep understanding of digital products, platforms, and complex B2B/B2C ecosystems.
Strong leadership, coaching, and stakeholder management skills.
Experience working in crossfunctional product teams and within agile organisational structures.
High analytical competence and experience with both quantitative and qualitative insights.
Clear, structured communication style with the ability to explain complex UX topics in an accessible way.
Passion for driving and embedding a companywide UX culture.
You are fluent in German and English.
What we offer you
Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","sharing_title":"Head of UX (f/m/d)","sharing_description":"At Trusted Shops, we believe in a digital world where trust is the foundation of every online transaction. With over 30,000 online retailers and millions of consumers placing their confidence in our s","locations_question":"What is your preferred work location?"}},"options_cover_letter":"required"},{"position":583,"postal_code":"1031","locations_question_type":"multiple_choice","guid":"7eatu","education_code":"high_school","on_site":false,"options_photo":"off","locations_question_required":true,"sharing_title":"Customer Success Manager Benelux (f/m/d)","company_name":"Trusted Shops SE (DE)","slug":"customer-success-manager-benelux-fmd","options_cv":"required","min_hours_per_week":"40","max_hours":null,"options_phone":"required","locations":[{"id":242519,"name":"Amsterdam ","state":"Nordholland","country":"Niederlande","city":"Amsterdam","translations":{"de":{"name":"Amsterdam","city":"Amsterdam ","postal_code":"1031","street":"Overhoeksplein 1","note":null},"en":{"name":"Amsterdam ","city":"Amsterdam","postal_code":"1031","street":"Overhoeksplein 1","note":null},"nl":{"name":"Amsterdam","city":"Amsterdam ","postal_code":"1031","street":"Overhoeksplein 1","note":null}},"country_code":"NL","postal_code":"1031","state_code":"NH","street":"Overhoeksplein 1","note":null}],"state_name":"Noord-Holland","country":"Netherlands","category_code":"sales","close_at":null,"updated_at":"2026-07-06 10:54:03 UTC","sharing_image":null,"salary":{"max":null,"min":null,"period":null,"currency":null},"location_question_visible":false,"mailbox_email":"job.7eatu@trustedshops.recruitee.com","hybrid":true,"title":"Customer Success Manager Benelux (f/m/d)","state_code":"NH","requirements":"Proven expertise in customer communication and account management.
Strong B2B background, ideally with Key Account experience.
Deep understanding of SaaS and e-commerce challenges.
Skilled at managing stakeholders and collaborating across teams.
Organized, hands-on, and proficient with CRM tools (e.g., Salesforce).
Native-level Dutch (C2) and advanced English (C1).
What we offer you
Hybrid work: Combine fixed office days (3 days / week) with flexible remote work
Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Contract with Europe's trusted brand
25 vacation days
Buddy program (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
Onboarding & Growth
At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.
The four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialists, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","max_hours_per_week":null,"dynamic_fields":[{"name":"Translation Career Page","value":"Dutch, English","translations":{"de":{"name":"Translation Career Page","value":"Dutch , English "},"en":{"name":"Translation Career Page","value":"Dutch, English"},"nl":{"name":"Translation Career Page","value":"Dutch, English"}}}],"highlight":null,"experience_code":"student_school","description":"
Grow with Purpose. Thrive with Trusted Shops.
At Trusted Shops, we’re building the #1 Community of Trust in e-commerce. As a Customer Success Manager, you’ll be part of a purpose-driven team that empowers businesses with innovative SaaS solutions. Your mission is clear and powerful: make success happen for our customers.
After onboarding, you guide online shops through their journey with our solutions, ensuring they achieve maximum product value. You’re the trusted partner who turns products into real results – building loyalty and long-term relationships that matter.
Your responsibilities
Take ownership of a defined portfolio of customers, proactively driving performance improvements.
Serve as the main point of contact, offering expert guidance and ongoing support.
Identify opportunities for growth and strategically position TRSTD’s technologies to achieve client goals.
Act as the voice of the customer, providing actionable insights to our product team.
This is a full‑time hybrid position based in Amsterdam, Netherlands.
","careers_apply_url":"https://trustedshops.recruitee.com/o/customer-success-manager-benelux-fmd/c/new","options_title":"off","employment_type_code":"fulltime_permanent","tags":["JR2025001556","PME"],"department":"ACT International","published_at":"2026-07-06 10:54:03 UTC","remote":false,"min_hours":40,"id":2387243,"country_code":"NL","cover_image":null,"locations_question":"Was ist dein bevorzugter Arbeitsort?","created_at":"2025-12-16 13:26:18 UTC","location":"Amsterdam, Noord-Holland, Netherlands","careers_url":"https://trustedshops.recruitee.com/o/customer-success-manager-benelux-fmd","status":"published","city":"Amsterdam","sharing_description":"Grow with Purpose. Thrive with Trusted Shops.At Trusted Shops, we’re building the #1 Community of Trust in e-commerce. As a Customer Success Manager, you’ll be part of a purpose-driven team that empow","options_salutation":"off","open_questions":[{"id":3672212,"position":1,"options":{},"required":true,"body":"Where are you located? Please keep in mind it is Amsterdam based hybrid position.","kind":"boolean","translations":{"de":{"body":"Are you located in the Netherlands? Please keep in mind it is an Amsterdam-based hybrid position."},"en":{"body":"Where are you located? Please keep in mind it is Amsterdam based hybrid position."},"nl":{"body":"Where are you located? Please keep in mind it is Amsterdam based hybrid position."}},"open_question_options":[]},{"id":3672213,"position":2,"options":{},"required":true,"body":"Do you already have a valid work permit in Netherlands?","kind":"boolean","translations":{"de":{"body":"Do you already have a valid work permit in Netherlands?"},"en":{"body":"Do you already have a valid work permit in Netherlands?"},"nl":{"body":"Do you already have a valid work permit in Netherlands?"}},"open_question_options":[]},{"id":3672214,"position":3,"options":{},"required":true,"body":"What are your monthly total salary expectations (base plus bonus)?","kind":"string","translations":{"de":{"body":"What are your monthly total salary expectations (base plus bonus)?"},"en":{"body":"What are your monthly total salary expectations (base plus bonus)?"},"nl":{"body":"What are your monthly total salary expectations (base plus bonus)?"}},"open_question_options":[]},{"id":3739936,"position":4,"options":{},"required":true,"body":"When are you available to start (notice period)?","kind":"string","translations":{"de":{"body":"When are you available to start (notice period)?"},"en":{"body":"When are you available to start (notice period)?"},"nl":{"body":"When are you available to start (notice period)?"}},"open_question_options":[]},{"id":3672216,"position":5,"options":{},"required":true,"body":"What is your level of Dutch?","kind":"string","translations":{"de":{"body":"What is your level of Dutch?"},"en":{"body":"What is your level of Dutch?"},"nl":{"body":"What is your level of Dutch?"}},"open_question_options":[]},{"id":3672217,"position":6,"options":{},"required":true,"body":"Do you agree that we keep your CV in our pipeline for the future?","kind":"boolean","translations":{"de":{"body":"Do you agree that we keep your CV in our pipeline for the future?"},"en":{"body":"Do you agree that we keep your CV in our pipeline for the future?"},"nl":{"body":"Do you agree that we keep your CV in our pipeline for the future?"}},"open_question_options":[]},{"id":3672218,"position":7,"options":{},"required":true,"body":"How many years of experience do you have in e-commerce/SaaS industry?","kind":"string","translations":{"de":{"body":"How many years of experience do you have in e-commerce/SaaS industry?"},"en":{"body":"How many years of experience do you have in e-commerce/SaaS industry?"},"nl":{"body":"How many years of experience do you have in e-commerce/SaaS industry?"}},"open_question_options":[]},{"id":4024503,"position":8,"options":{},"required":false,"body":"Have you been referred? please provide your referrers full name.","kind":"string","translations":{"de":{"body":"Have you been referred? please provide your referrers full name."},"en":{"body":"Have you been referred? please provide your referrers full name."},"nl":{"body":"Have you been referred? please provide your referrers full name."}},"open_question_options":[]}],"translations":{"de":{"description":"Groei met een doel. Groei met Trusted Shops.
Bij Trusted Shops bouwen we aan de #1 Community of Trust in e-commerce. Als Customer Success Manager maak je deel uit van een doelgericht team dat bedrijven ondersteunt met innovatieve SaaS-oplossingen. Jouw missie is helder en krachtig: zorg dat onze klanten succesvol zijn.
Na je onboarding begeleid je webshops in hun reis met onze oplossingen en zorg je ervoor dat zij het maximale uit onze producten halen. Jij bent de vertrouwde partner die producten omzet in echte resultaten waarmee je sterke, waardevolle en langdurige relaties opbouwt.
Jouw verantwoordelijkheden
Neem eigenaarschap over een toegewezen klantenportefeuille en stuur proactief prestatieverbeteringen aan.
Treed op als het belangrijkste aanspreekpunt en biedt deskundige begeleiding en voortdurende ondersteuning.
Identificeer groeikansen en positioneer de technologieën van TRSTD strategisch om de doelen van klanten te realiseren.
Vertegenwoordig de stem van de klant en geef bruikbare inzichten door aan onze productteams.
Dit is een fulltime hybride functie in Amsterdam, Nederland.
","title":"Customer Success Manager Benelux (f/m/d)","highlight":null,"sharing_image":null,"requirements":"Aantoonbare expertise in klantcommunicatie en accountmanagement.
Sterke B2B achtergrond, bij voorkeur met Key Account ervaring.‑achtergrond, bij voorkeur met ‑ervaring – noodzakelijk om strategische groei te stimuleren en nieuwe kansen te benutten.
Diepgaande kennis van SaaS en e-commerce uitdagingen.‑commerce uitdagingen – belangrijk voor het leveren van op maat gemaakte, impactvolle oplossingen.
Vaardig in stakeholdermanagement en samenwerking met meerdere teams.
Georganiseerd, hands-on en vaardig met CRM systemen (bijv. Salesforce).‑on en vaardig met CRM‑tools (bijv. Salesforce) – nodig om overzicht te houden en efficiëntie te maximaliseren.
Nederlands op moedertaalniveau (C2) en gevorderd Engels (C1).
Wat wij jou bieden
Hybride werken: Combineer vaste kantoordagen (3 dagen per week) met flexibel remote werken.
Academy Onboarding: 4 weken onboarding samen met alle nieuwe collega’s in Sales, Customer Success en Account Management.
Workation: Tijdelijk werken vanaf een bestemming naar keuze binnen de EU, IJsland, Liechtenstein of Noorwegen.
Contract bij Europa’s vertrouwde merk.
25 vakantiedagen.
Buddyprogramma (een ervaren collega staat aan je zijde).
Individuele trainingsmogelijkheden.
Events (Team Events, Unit Events, etc.).
Health Pass (gratis online en offline sport-, fitness- en gezondheidsactiviteiten).
Onboarding & Groei
Bij Trusted Shops start je jouw reis met een onboarding die vertrouwen, verbinding en echte vooruitgang stimuleert. Het begint met de Culture & Value Week: een energieke start op kantoor waar je leert, samenwerkt en onze waarden van dichtbij ervaart.
De vier onboardingsweken geven je alles wat je nodig hebt om te slagen: van systemen en workflows tot de Trusted Shops-mindset. Met voortdurende ondersteuning van lokale champions, enablement-specialisten, regelmatige feedback en een wereldwijde onboardingsgroep bouw je snel de vaardigheden en het netwerk op die jouw groei versnellen.
BOUW EEN COMMUNITY OF TRUST MET ONS – #cometotrust
Niet zeker of je voldoet aan alle criteria? Solliciteer! Bij Trusted Shops draait het om jou als persoon; of je bij ons past staat los van gender, nationaliteit, etnische of sociale achtergrond, religie/overtuiging, beperking, leeftijd, seksuele oriëntatie of identiteit. Trusted Shops staat duidelijk voor diversiteit en tegen discriminatie.
","sharing_title":"Customer Success Manager Benelux (f/m/d)","sharing_description":"Groei met een doel. Groei met Trusted Shops. Bij Trusted Shops bouwen we aan de #1 Community of Trust in e-commerce. Als Customer Success Manager maak je deel uit van een doelgericht team dat bedrijve","locations_question":"Was ist dein bevorzugter Arbeitsort?"},"en":{"description":"
Grow with Purpose. Thrive with Trusted Shops.
At Trusted Shops, we’re building the #1 Community of Trust in e-commerce. As a Customer Success Manager, you’ll be part of a purpose-driven team that empowers businesses with innovative SaaS solutions. Your mission is clear and powerful: make success happen for our customers.
After onboarding, you guide online shops through their journey with our solutions, ensuring they achieve maximum product value. You’re the trusted partner who turns products into real results – building loyalty and long-term relationships that matter.
Your responsibilities
Take ownership of a defined portfolio of customers, proactively driving performance improvements.
Serve as the main point of contact, offering expert guidance and ongoing support.
Identify opportunities for growth and strategically position TRSTD’s technologies to achieve client goals.
Act as the voice of the customer, providing actionable insights to our product team.
This is a full‑time hybrid position based in Amsterdam, Netherlands.
","title":"Customer Success Manager Benelux (f/m/d)","highlight":null,"sharing_image":null,"requirements":"Proven expertise in customer communication and account management.
Strong B2B background, ideally with Key Account experience.
Deep understanding of SaaS and e-commerce challenges.
Skilled at managing stakeholders and collaborating across teams.
Organized, hands-on, and proficient with CRM tools (e.g., Salesforce).
Native-level Dutch (C2) and advanced English (C1).
What we offer you
Hybrid work: Combine fixed office days (3 days / week) with flexible remote work
Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Contract with Europe's trusted brand
25 vacation days
Buddy program (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
Onboarding & Growth
At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.
The four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialists, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","sharing_title":"Customer Success Manager Benelux (f/m/d)","sharing_description":"Grow with Purpose. Thrive with Trusted Shops.At Trusted Shops, we’re building the #1 Community of Trust in e-commerce. As a Customer Success Manager, you’ll be part of a purpose-driven team that empow","locations_question":"Was ist dein bevorzugter Arbeitsort?"},"nl":{"description":"
Groei met een doel. Groei met Trusted Shops.
Bij Trusted Shops bouwen we aan de #1 Community of Trust in e-commerce. Als Customer Success Manager maak je deel uit van een doelgericht team dat bedrijven ondersteunt met innovatieve SaaS-oplossingen. Jouw missie is helder en krachtig: zorg dat onze klanten succesvol zijn.
Na je onboarding begeleid je webshops in hun reis met onze oplossingen en zorg je ervoor dat zij het maximale uit onze producten halen. Jij bent de vertrouwde partner die producten omzet in echte resultaten waarmee je sterke, waardevolle en langdurige relaties opbouwt.
Jouw verantwoordelijkheden
Neem eigenaarschap over een toegewezen klantenportefeuille en stuur proactief prestatieverbeteringen aan.
Treed op als het belangrijkste aanspreekpunt en biedt deskundige begeleiding en voortdurende ondersteuning.
Identificeer groeikansen en positioneer de technologieën van TRSTD strategisch om de doelen van klanten te realiseren.
Vertegenwoordig de stem van de klant en geef bruikbare inzichten door aan onze productteams.
Dit is een fulltime hybride functie in Amsterdam, Nederland.
","title":"Customer Success Manager Benelux (f/m/d)","highlight":null,"sharing_image":null,"requirements":"Vereisten
Aantoonbare expertise in klantcommunicatie en accountmanagement.
Sterke B2B achtergrond, bij voorkeur met Key Account ervaring.‑achtergrond, bij voorkeur met ‑ervaring – noodzakelijk om strategische groei te stimuleren en nieuwe kansen te benutten.
Diepgaande kennis van SaaS en e-commerce uitdagingen.‑commerce uitdagingen – belangrijk voor het leveren van op maat gemaakte, impactvolle oplossingen.
Vaardig in stakeholdermanagement en samenwerking met meerdere teams.
Georganiseerd, hands-on en vaardig met CRM systemen (bijv. Salesforce).‑on en vaardig met CRM‑tools (bijv. Salesforce) – nodig om overzicht te houden en efficiëntie te maximaliseren.
Nederlands op moedertaalniveau (C2) en gevorderd Engels (C1).
Wat wij jou bieden
Hybride werken: Combineer vaste kantoordagen (3 dagen per week) met flexibel remote werken.
Academy Onboarding: 4 weken onboarding samen met alle nieuwe collega’s in Sales, Customer Success en Account Management.
Workation: Tijdelijk werken vanaf een bestemming naar keuze binnen de EU, IJsland, Liechtenstein of Noorwegen.
Contract bij Europa’s vertrouwde merk.
25 vakantiedagen.
Buddyprogramma (een ervaren collega staat aan je zijde).
Individuele trainingsmogelijkheden.
Events (Team Events, Unit Events, etc.).
Health Pass (gratis online en offline sport-, fitness- en gezondheidsactiviteiten).
Onboarding & Groei
Bij Trusted Shops start je jouw reis met een onboarding die vertrouwen, verbinding en echte vooruitgang stimuleert. Het begint met de Culture & Value Week: een energieke start op kantoor waar je leert, samenwerkt en onze waarden van dichtbij ervaart.
De vier onboardingsweken geven je alles wat je nodig hebt om te slagen: van systemen en workflows tot de Trusted Shops-mindset. Met voortdurende ondersteuning van lokale champions, enablement-specialisten, regelmatige feedback en een wereldwijde onboardingsgroep bouw je snel de vaardigheden en het netwerk op die jouw groei versnellen.
BOUW EEN COMMUNITY OF TRUST MET ONS – #cometotrust
Niet zeker of je voldoet aan alle criteria? Solliciteer! Bij Trusted Shops draait het om jou als persoon; of je bij ons past staat los van gender, nationaliteit, etnische of sociale achtergrond, religie/overtuiging, beperking, leeftijd, seksuele oriëntatie of identiteit. Trusted Shops staat duidelijk voor diversiteit en tegen discriminatie.
","sharing_title":"Customer Success Manager Benelux (f/m/d)","sharing_description":"Groei met een doel. Groei met Trusted Shops. Bij Trusted Shops bouwen we aan de #1 Community of Trust in e-commerce. Als Customer Success Manager maak je deel uit van een doelgericht team dat bedrijve","locations_question":"Was ist dein bevorzugter Arbeitsort?"}},"options_cover_letter":"optional"},{"position":576,"postal_code":"08010","locations_question_type":"multiple_choice","guid":"gsfcp","education_code":"vocational","on_site":false,"options_photo":"optional","locations_question_required":true,"sharing_title":"Sales Executive Spain (m/f/d)","company_name":"Trusted Shops SE (DE)","slug":"sales-executive-spain-mfd","options_cv":"required","min_hours_per_week":"40.00","max_hours":40,"options_phone":"required","locations":[{"id":242518,"name":"Barcelona","state":"Cataluña","country":"España","city":"Barcelona","translations":{"de":{"name":"Barcelona","city":"Barcelona","postal_code":"08010","street":"Ronda Sant Pere 52","note":null},"en":{"name":"Barcelona","city":"Barcelona","postal_code":"08010","street":"Ronda Sant 52","note":null},"es":{"name":"Barcelona","city":"Barcelona","postal_code":"08010","street":"Ronda Sant Pere 52","note":null}},"country_code":"ES","postal_code":"08010","state_code":"CT","street":"Ronda Sant 52","note":null}],"state_name":"Catalunya [Cataluña]","country":"Spain","category_code":"internet","close_at":null,"updated_at":"2026-05-22 12:13:49 UTC","sharing_image":"https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2383395/normal_sharing_2pr7f88sh7e5.png","salary":{"max":null,"min":null,"period":null,"currency":null},"location_question_visible":false,"mailbox_email":"job.gsfcp@trustedshops.recruitee.com","hybrid":true,"title":"Sales Executive Spain (f/m/d)","state_code":"CT","requirements":"
Experience in outbound (cold) B2B sales, ideally within a SaaS or digital environment; vocational or university education in a commercial or business-related field.
Strong motivation for sales and results, with a clear drive to achieve and exceed targets and KPIs.
Excellent active listening and communication skills, enabling you to understand customer needs and propose the right solutions.
Collaborative mindset with the ability to work effectively as part of a team.
Native-level Spanish and working proficiency in English (B1 or higher).
Based in Barcelona, with the ability and willingness to work on-site several days per week in an international environment.
Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
24 vacation days
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
Mental well-being (OpenUp): Confidential access to mental health specialists and personal support
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","max_hours_per_week":"40.0","dynamic_fields":[{"name":"Translation Career Page","value":"English","translations":{"de":{"name":"Translation Career Page","value":"English "},"en":{"name":"Translation Career Page","value":"English"},"es":{"name":"Translation Career Page","value":"English"}}}],"highlight":null,"experience_code":"mid_level","description":"Hybrid role based in our Barcelona city‑centre office
--
Trusted Shops’ mission is to create a digital world we can trust — providing real security for customers shopping online and a trusted brand for online stores.
We are an international company and the leading trust brand in Europe, with six locations and around 800 employees across the continent — and growing.
You have a talent for sales — and you know it. You’re motivated by results, enjoy building relationships from the ground up, and want to play a key role in growing Trusted Shops’ presence in the Spanish market.
In this role, you’ll actively contribute to the success of our local sales team, helping online businesses build trust with their customers while positioning Trusted Shops as the go‑to brand for secure online shopping in Spain.
We offer a permanent position with a fixed base salary and an uncapped performance-based bonus, rewarding individual results.
Own the full B2B sales cycle: From identifying and engaging new prospects to negotiating and closing deals.
Build and manage your pipeline: Proactively engage potential customers through outbound activities and take full ownership of your opportunities.
Drive sales campaigns: Execute commercial initiatives with energy and structure, turning strategy into measurable results.
Work with Salesforce: Keep your pipeline and activities up to date and deliver accurate weekly sales forecasts using data to guide your actions.
Represent Trusted Shops externally: Act as a trusted brand ambassador at trade shows, events and customer meetings, conveying professionalism and credibility.
Puesto híbrido con base en nuestra oficina del centro de Barcelona
--
Trusted Shops tiene la misión de crear un mundo digital en el que podamos confiar: ofreciendo seguridad real a los clientes que compran online y una marca de confianza para las tiendas online.
Somos una empresa internacional y la marca líder de confianza en Europa, con seis sedes y alrededor de 800 empleados en todo el continente — y seguimos creciendo.
Tienes talento para las ventas — y lo sabes. Te motivan los resultados, disfrutas construyendo relaciones desde cero y quieres desempeñar un papel clave en el crecimiento de la presencia de Trusted Shops en el mercado español.
En este puesto, contribuirás activamente al éxito de nuestro equipo de ventas local, ayudando a las empresas de comercio electrónico a generar confianza con sus clientes y posicionando a Trusted Shops como la marca de referencia para las compras online seguras en España.
Ofrecemos un contrato indefinido con salario fijo y un bonus por rendimiento sin límite, que recompensa los resultados individuales.
Gestionar el ciclo completo de ventas B2B: desde la identificación y el primer contacto con nuevos prospectos hasta la negociación y el cierre de acuerdos.
Construir y gestionar tu pipeline: contactar de forma proactiva con clientes potenciales a través de actividades outbound y asumir la plena responsabilidad de tus oportunidades.
Impulsar campañas de ventas: ejecutar iniciativas comerciales con energía y estructura, transformando la estrategia en resultados medibles.
Trabajar con Salesforce: mantener actualizado tu pipeline y tus actividades, y proporcionar previsiones de ventas semanales precisas, utilizando los datos para guiar tus acciones.
Representar a Trusted Shops externamente: actuar como embajador/a de la marca en ferias, eventos y reuniones con clientes, transmitiendo profesionalidad y credibilidad.
Experiencia en ventas B2B outbound (venta en frío), idealmente en un entorno SaaS o digital; formación profesional o universitaria en áreas comerciales o de negocio.
Fuerte motivación por las ventas y los resultados, con una clara orientación a cumplir y superar objetivos y KPIs.
Excelentes habilidades de escucha activa y comunicación, con capacidad para comprender las necesidades del cliente y proponer la solución adecuada.
Mentalidad colaborativa y capacidad para trabajar eficazmente en equipo.
Nivel de español nativo y nivel de inglés profesional (B1 o superior).
Residencia en Barcelona, con disponibilidad y voluntad para trabajar de forma presencial varios días a la semana en un entorno internacional.
Trabajo híbrido: Combina trabajo remoto flexible con tiempo en equipo en la oficina.
Workation: Trabaja temporalmente desde el destino que elijas dentro de la UE, Islandia, Liechtenstein o Noruega.
Contrato indefinido con una marca de confianza en Europa.
24 días de vacaciones.
Programa de acompañamiento (un/a mentor/a con experiencia te acompañará desde el inicio).
Oportunidades de formación individual.
Eventos (eventos de equipo, eventos por unidad, etc.).
Health Pass (acceso gratuito a actividades deportivas, fitness y cursos de salud, tanto online como presenciales).
Bienestar mental (OpenUp): Acceso confidencial a especialistas en salud mental y apoyo personal.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","sharing_title":"Sales Executive Spain (m/f/d) ","sharing_description":"Puesto híbrido con base en nuestra oficina del centro de Barcelona--Trusted Shops tiene la misión de crear un mundo digital en el que podamos confiar: ofreciendo seguridad real a los clientes que comp","locations_question":"Was ist dein bevorzugter Arbeitsort?"},"en":{"description":"Hybrid role based in our Barcelona city‑centre office
--
Trusted Shops’ mission is to create a digital world we can trust — providing real security for customers shopping online and a trusted brand for online stores.
We are an international company and the leading trust brand in Europe, with six locations and around 800 employees across the continent — and growing.
You have a talent for sales — and you know it. You’re motivated by results, enjoy building relationships from the ground up, and want to play a key role in growing Trusted Shops’ presence in the Spanish market.
In this role, you’ll actively contribute to the success of our local sales team, helping online businesses build trust with their customers while positioning Trusted Shops as the go‑to brand for secure online shopping in Spain.
We offer a permanent position with a fixed base salary and an uncapped performance-based bonus, rewarding individual results.
Own the full B2B sales cycle: From identifying and engaging new prospects to negotiating and closing deals.
Build and manage your pipeline: Proactively engage potential customers through outbound activities and take full ownership of your opportunities.
Drive sales campaigns: Execute commercial initiatives with energy and structure, turning strategy into measurable results.
Work with Salesforce: Keep your pipeline and activities up to date and deliver accurate weekly sales forecasts using data to guide your actions.
Represent Trusted Shops externally: Act as a trusted brand ambassador at trade shows, events and customer meetings, conveying professionalism and credibility.
Experience in outbound (cold) B2B sales, ideally within a SaaS or digital environment; vocational or university education in a commercial or business-related field.
Strong motivation for sales and results, with a clear drive to achieve and exceed targets and KPIs.
Excellent active listening and communication skills, enabling you to understand customer needs and propose the right solutions.
Collaborative mindset with the ability to work effectively as part of a team.
Native-level Spanish and working proficiency in English (B1 or higher).
Based in Barcelona, with the ability and willingness to work on-site several days per week in an international environment.
Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
24 vacation days
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
Mental well-being (OpenUp): Confidential access to mental health specialists and personal support
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","sharing_title":"Sales Executive Spain (m/f/d)","sharing_description":"Hybrid role based in our Barcelona city‑centre office--Trusted Shops’ mission is to create a digital world we can trust — providing real security for customers shopping online and a trusted brand for ","locations_question":"What is your preferred work location?"},"es":{"description":"Puesto híbrido con base en nuestra oficina del centro de Barcelona
--
Trusted Shops tiene la misión de crear un mundo digital en el que podamos confiar: ofreciendo seguridad real a los clientes que compran online y una marca de confianza para las tiendas online.
Somos una empresa internacional y la marca líder de confianza en Europa, con seis sedes y alrededor de 800 empleados en todo el continente — y seguimos creciendo.
Tienes talento para las ventas — y lo sabes. Te motivan los resultados, disfrutas construyendo relaciones desde cero y quieres desempeñar un papel clave en el crecimiento de la presencia de Trusted Shops en el mercado español.
En este puesto, contribuirás activamente al éxito de nuestro equipo de ventas local, ayudando a las empresas de comercio electrónico a generar confianza con sus clientes y posicionando a Trusted Shops como la marca de referencia para las compras online seguras en España.
Ofrecemos un contrato indefinido con salario fijo y un bonus por rendimiento sin límite, que recompensa los resultados individuales.
Gestionar el ciclo completo de ventas B2B: desde la identificación y el primer contacto con nuevos prospectos hasta la negociación y el cierre de acuerdos.
Construir y gestionar tu pipeline: contactar de forma proactiva con clientes potenciales a través de actividades outbound y asumir la plena responsabilidad de tus oportunidades.
Impulsar campañas de ventas: ejecutar iniciativas comerciales con energía y estructura, transformando la estrategia en resultados medibles.
Trabajar con Salesforce: mantener actualizado tu pipeline y tus actividades, y proporcionar previsiones de ventas semanales precisas, utilizando los datos para guiar tus acciones.
Representar a Trusted Shops externamente: actuar como embajador/a de la marca en ferias, eventos y reuniones con clientes, transmitiendo profesionalidad y credibilidad.
Experiencia en ventas B2B outbound (venta en frío), idealmente en un entorno SaaS o digital; formación profesional o universitaria en áreas comerciales o de negocio.
Fuerte motivación por las ventas y los resultados, con una clara orientación a cumplir y superar objetivos y KPIs.
Excelentes habilidades de escucha activa y comunicación, con capacidad para comprender las necesidades del cliente y proponer la solución adecuada.
Mentalidad colaborativa y capacidad para trabajar eficazmente en equipo.
Nivel de español nativo y nivel de inglés profesional (B1 o superior).
Residencia en Barcelona, con disponibilidad y voluntad para trabajar de forma presencial varios días a la semana en un entorno internacional.
Trabajo híbrido: Combina trabajo remoto flexible con tiempo en equipo en la oficina.
Workation: Trabaja temporalmente desde el destino que elijas dentro de la UE, Islandia, Liechtenstein o Noruega.
Contrato indefinido con una marca de confianza en Europa.
24 días de vacaciones.
Programa de acompañamiento (un/a mentor/a con experiencia te acompañará desde el inicio).
Oportunidades de formación individual.
Eventos (eventos de equipo, eventos por unidad, etc.).
Health Pass (acceso gratuito a actividades deportivas, fitness y cursos de salud, tanto online como presenciales).
Bienestar mental (OpenUp): Acceso confidencial a especialistas en salud mental y apoyo personal.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","sharing_title":"Sales Executive España (m/f/d)","sharing_description":"Puesto híbrido con base en nuestra oficina del centro de Barcelona--Trusted Shops tiene la misión de crear un mundo digital en el que podamos confiar: ofreciendo seguridad real a los clientes que comp","locations_question":null}},"options_cover_letter":"required"},{"position":562,"postal_code":"50823","locations_question_type":"single_choice","guid":"v6e8l","education_code":"vocational","on_site":false,"options_photo":"off","locations_question_required":true,"sharing_title":"Senior Fullstack Engineer (w/m/d) – Human & Agentic Trust","company_name":"Trusted Shops SE (DE)","slug":"senior-fullstack-engineer-fmd-human-agentic-trust","options_cv":"required","min_hours_per_week":null,"max_hours":null,"options_phone":"required","locations":[{"id":29354,"name":"Cologne","state":"Nordrhein-Westfalen","country":"Germany","city":"Cologne","translations":{"de":{"name":"Cologne","city":"Cologne","postal_code":"50823","street":"Subbelrather Str. 15c ","note":null},"en":{"name":"Cologne","city":"Cologne","postal_code":"50823","street":"Subbelrather Str. 15c ","note":null}},"country_code":"DE","postal_code":"50823","state_code":"NW","street":"Subbelrather Str. 15c ","note":null},{"id":270460,"name":"Berlin","state":"Berlin","country":"Germany","city":"Berlin","translations":{"de":{"name":"Berlin","city":"Berlin","postal_code":null,"street":null,"note":null},"en":{"name":"Berlin","city":"Berlin","postal_code":null,"street":null,"note":null}},"country_code":"DE","postal_code":null,"state_code":"BE","street":null,"note":null}],"state_name":"Nordrhein-Westfalen","country":"Germany","category_code":"information_technology","close_at":null,"updated_at":"2026-07-21 13:03:02 UTC","sharing_image":null,"salary":{"max":null,"min":null,"period":null,"currency":null},"location_question_visible":true,"mailbox_email":"job.v6e8l@trustedshops.recruitee.com","hybrid":true,"title":"Senior Fullstack Engineer (f/m/d) – Human & Agentic Trust","state_code":"NW","requirements":"Strong frontend experience with JavaScript, TypeScript, HTML, CSS.
Experience building React applications and hands-on experience with Web Components & lightweight frameworks like Lit.
Backend skills in Node.js with Express.
Knowledge of Keycloak (Java), authentication flows, identity protocols.
Hands‑on AWS knowledge (Lambda, ECS, API Gateway, DynamoDB).
Experience with Terraform / IaC (or willingness to learn).
Knowledge of microservice architecture, secure RESTful API design, and web security standards.
Growth mindset, collaborative working style, strong communication skills in English.
What we offer you:
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
28 vacation days
2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy program (an experienced trustee is at your side)
Individual learning & development opportunities (internal & external trainings, e-learnings)
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness, and health courses)
Permanent contract with Europe's trusted brand
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person. Whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
Trusted Shops develops SaaS solutions for over 40 million users and 30,000 businesses across Europe. Our product suite includes products such as the Trustmark, Buyer Protection and the eTrusted experience feedback platform. Our products are part of a 25-year mission to enable trust between people and businesses in the digital age.
Home of our Product Development is the Products & Engineering Department, which consists of 15 cross-functional Product Teams across 3 Product Domains (Consumer, Business and Platform), working in an agile environment. Here we’re building the next generation of secure and user-friendly authentication tools for agentic commerce - designed to foster trust between users, businesses and agents.
To join our Trstd Login Team, we are looking for a:
Senior Fullstack Engineer (f/m/d)
Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
Your Key Responsibilities as a Senior Fullstack Engineer (f/m/d):
Work in a cross‑functional Product Team to design, build, and evolve secure, scalable identity and authentication services.
Develop cross‑platform Web Components and their integration into major eCommerce systems (Shopware, PrestaShop, WooCommerce, Magento, Shopify).
Implement secure System Communication using OAuth2 and OIDC, following a language‑agnostic engineering mindset.
Take full ownership in a “You build it, you own it” culture.
Build and maintain infrastructure using Terraform and AWS services such as Lambda, ECS, API Gateway, and DynamoDB.
Optimize reliability, security, and performance across Identity‑related components.
Collaborate with engineers, product managers, and delivery experts to ship impactful, user‑centric features.
As part of our interview process, we use Metaview, an AI-powered tool that records interviews, creates transcripts, and generates interview notes. The use of Metaview is entirely voluntary and is not a requirement for your application. You may withdraw your consent at any time with effect for the future. For more information about how we process your personal data, please refer to our Privacy Notice.
","kind":"infobox","translations":{"de":{"body":"Im Rahmen unseres Bewerbungsgesprächs nutzen wir Metaview, ein KI-gestütztes Tool, das Gespräche aufzeichnet, Transkripte erstellt und Notizen zu den Gesprächen generiert. Die Nutzung von Metaview ist vollkommen freiwillig und keine Voraussetzung für die Bewerbung. Die Einwilligung kann jederzeit mit Wirkung für die Zukunft widerrufen werden. Weitere Informationen darüber, wie wir personenbezogene Daten verarbeiten, sind in unserer Datenschutzerklärung zu finden.
"},"en":{"body":"As part of our interview process, we use Metaview, an AI-powered tool that records interviews, creates transcripts, and generates interview notes. The use of Metaview is entirely voluntary and is not a requirement for your application. You may withdraw your consent at any time with effect for the future. For more information about how we process your personal data, please refer to our Privacy Notice.
"}},"open_question_options":[]},{"id":4258813,"position":8,"options":{},"required":false,"body":"Where did you find out about this job opening?","kind":"string","translations":{"de":{"body":"Wie bist Du auf die Stelle aufmerksam geworden?"},"en":{"body":"Where did you find out about this job opening?"}},"open_question_options":[]}],"translations":{"de":{"description":"Trusted Shops entwickelt SaaS-Lösungen für über 40 Millionen Nutzer*innen und 30.000 Unternehmen in ganz Europa. Zu unserem Produktportfolio gehören unter anderem das Trustbadge, die Käuferschutz-Lösungen und die eTrusted Experience Feedback Plattform. Unsere Produkte sind Teil einer 25-jährigen Mission: Wir wollen Vertrauen zwischen Menschen und Unternehmen im digitalen Zeitalter ermöglichen.
Unsere Produktentwicklung ist das Products & Engineering Department, bestehend aus 15 cross-funktionalen Produktteams, verteilt auf drei Produkt-Domains (Consumer, Business und Platform), die in einem agilen Umfeld arbeiten. Hier entwickeln wir die nächste Generation sicherer und benutzerfreundlicher Authentifizierungstools für den Agentic Commerce, um Vertrauen zwischen Nutzer*innen, Unternehmen und Agenten zu fördern.
Um unser Trstd Login Team zu verstärken, suchen wir dich als:
Senior Fullstack Engineer (w/m/d)
Köln (hybrid) oder Berlin (remote) | Unbefristete Festanstellung (Vollzeit)
Deine Verantwortlichkeiten als Senior Fullstack Engineer (f/m/d):
Gestalte in einem cross‑funktionalen Produktteam sichere und skalierbare Identity‑ und Authentifizierungsservices.
Entwickle plattformübergreifende Web Components und deren Integration in führende E‑Commerce‑Systeme (Shopware, PrestaShop, WooCommerce, Magento, Shopify).
Implementiere sichere Systemkommunikation mit OAuth2 und OIDC und folge dabei einer sprach‑agnostischen Engineering‑Philosophie.
Übernimm vollständige End‑to‑End‑Verantwortung in einer „You build it, you own it“-Kultur.
Errichte und betreibe Infrastruktur mit Terraform und AWS‑Services wie Lambda, ECS, API Gateway und DynamoDB.
Verbessere Zuverlässigkeit, Sicherheit und Performance aller Identity‑bezogenen Komponenten.
Arbeite eng mit Engineers, Product Manager:innen und Delivery‑Expert:innen zusammen, um wirkungsstarke, nutzerzentrierte Features zu liefern.
","sharing_image":null,"requirements":"
Starke Frontend‑Skills in JavaScript, TypeScript, HTML, CSS.
Erfahrung mit React sowie praktische Erfahrung mit Web Components & leichtgewichtigen Frameworks wie Lit.
Backend‑Kompetenz in Node.js mit Express.
Kenntnisse in Keycloak (Java), Authentifizierungsflüssen und Identity‑Protokollen.
Hands‑on‑Erfahrung mit AWS (Lambda, ECS, API Gateway, DynamoDB).
Erfahrung mit Terraform / IaC (oder die Bereitschaft, dich schnell einzuarbeiten).
Know‑how in Microservices‑Architektur, sicherem RESTful‑API‑Design und Web‑Security‑Standards.
Growth Mindset, teamorientiertes Arbeiten und starke Kommunikationsfähigkeiten in Englisch.
Was wir Dir bieten:
Hybrid Work: Kombiniere flexible Remote-Arbeit mit Teamtagen im Office (Office-Tage abhängig von deinem Standort)
Workation: Arbeite temporär von einem Ort deiner Wahl innerhalb der EU, Island, Liechtenstein oder Norwegen
28 Urlaubstage
2,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval
Buddy-Programm (ein erfahrener Trustee steht Dir zur Seite)
Individuelle Weiterentwicklungsmöglichkeiten und Learning-Angebote (interne und externe Trainings; E-Learning)
Events (Team Events, Unit Events, etc.)
Health Pass - kostenlose Online- und Offline-Sport-, Fitness- und Gesundheitskurse
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Bist du dir nicht sicher, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch – ob Du zu uns passt, ist unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
Trusted Shops develops SaaS solutions for over 40 million users and 30,000 businesses across Europe. Our product suite includes products such as the Trustmark, Buyer Protection and the eTrusted experience feedback platform. Our products are part of a 25-year mission to enable trust between people and businesses in the digital age.
Home of our Product Development is the Products & Engineering Department, which consists of 15 cross-functional Product Teams across 3 Product Domains (Consumer, Business and Platform), working in an agile environment. Here we’re building the next generation of secure and user-friendly authentication tools for agentic commerce - designed to foster trust between users, businesses and agents.
To join our Trstd Login Team, we are looking for a:
Senior Fullstack Engineer (f/m/d)
Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
Your Key Responsibilities as a Senior Fullstack Engineer (f/m/d):
Work in a cross‑functional Product Team to design, build, and evolve secure, scalable identity and authentication services.
Develop cross‑platform Web Components and their integration into major eCommerce systems (Shopware, PrestaShop, WooCommerce, Magento, Shopify).
Implement secure System Communication using OAuth2 and OIDC, following a language‑agnostic engineering mindset.
Take full ownership in a “You build it, you own it” culture.
Build and maintain infrastructure using Terraform and AWS services such as Lambda, ECS, API Gateway, and DynamoDB.
Optimize reliability, security, and performance across Identity‑related components.
Collaborate with engineers, product managers, and delivery experts to ship impactful, user‑centric features.
Strong frontend experience with JavaScript, TypeScript, HTML, CSS.
Experience building React applications and hands-on experience with Web Components & lightweight frameworks like Lit.
Backend skills in Node.js with Express.
Knowledge of Keycloak (Java), authentication flows, identity protocols.
Hands‑on AWS knowledge (Lambda, ECS, API Gateway, DynamoDB).
Experience with Terraform / IaC (or willingness to learn).
Knowledge of microservice architecture, secure RESTful API design, and web security standards.
Growth mindset, collaborative working style, strong communication skills in English.
What we offer you:
Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
28 vacation days
2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy program (an experienced trustee is at your side)
Individual learning & development opportunities (internal & external trainings, e-learnings)
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness, and health courses)
Permanent contract with Europe's trusted brand
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person. Whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
Several years of leadership experience in relevant digital business environments
Strong grasp of SaaS or e-commerce strategies & KPIs
Excellent communication, confident decision-making, and emotional intelligence
Hands-on approach combined with strategic foresight
Boldness for change and a deep passion for innovation
What we offer you
Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","max_hours_per_week":"40.0","dynamic_fields":[],"highlight":"Explore our products: https://business.trustedshops.de/
","experience_code":"senior_manager","description":"Join Europe’s Community of Trust!
Trusted Shops develops SaaS solutions for over 40 million users and 30,000 businesses across Europe. We believe in a digital world where trust is the foundation of every online transaction to create a digital world where shoopers and online shops can connect with confidence.
With our headquarter in Cologne (Germany) and 700 Trustees working across Europe we enable trust between people and businesses in the digital age.
Our product portfolio includes products such as the Trustmark, Buyer Protection and the eTrusted experience feedback platform.
We’re always on the lookout for outstanding minds with a leadership mindset, entrepreneurial spirit, and a passion for digital business models. If you’re eager to help set the course and drive change, bring your strengths to the table with a proactive application!
Potential focus areas
Executive Leadership
Unit Head / Vice President (Product, Tech, Marketing, Sales, Customer Success, Finance, GTM)
Strategic Program Development & Transformation
Innovation Management and Digital Scale-up Projects
Your leadership responsibilities with us
Develop, implement, and scale strategic initiatives
Lead and nurture high-performing, cross-functional teams
Own key metrics across revenue, growth, and operational efficiency
Build and sustain an innovation-driven company culture
Collaborate with internal and external stakeholders as equals
Join Europe’s Community of Trust!
Trusted Shops entwickelt SaaS-Lösungen für über 40 Millionen Nutzer:innen und 30.000 Unternehmen in ganz Europa. Wir glauben an eine digitale Welt, in der Vertrauen die Grundlage jeder Transaktion ist – und verfolgen diese Mission mit voller Leidenschaft seit über 20 Jahren. Mit Hauptsitz in Köln und über 700 engagierten „Trustees“ in ganz Europa schaffen wir eine digitales Welt, in dem sich Menschen und Unternehmen sicher und selbstbewusst begegnen können.
Wir freuen uns immer über Persönlichkeiten mit Führungsstärke, unternehmerischem Mindset und Begeisterung für digitale Businessmodelle.
Dein potentieller Wirkungsbereich
Executive Leadership
Unit Head / Vice President (Product, Tech, Marketing, Sales, Customer Success, Finance, GTM)
Strategische Programmentwicklung & Transformation
Innovationsmanagement und digitale Skalierungsprojekte
Deine Managementrolle bei Trusted Shops
Entwicklung, Umsetzung und Skalierung strategischer Initiativen
Führung und Förderung interdisziplinärer und internationaler Teams
Verantwortung für zentraler KPI mit Blick auf Umsatz, Wachstum und Effizienz
Etablierung einer innovationsgetriebenen Unternehmenskultur
Zusammenarbeit mit internen und externen Stakeholdern auf Augenhöhe
Mehrjährige Führungserfahrung in digitalen Businessmodellen
Tiefes Verständnis für SaaS- oder E-Commerce-Strategien & KPIs
Ausgeprägte Kommunikationsstärke, souveräne Entscheidungsfähigkeit und emotionale Intelligenz
Hands-on-Mentalität kombiniert mit strategischem Weitblick
Mut zur Veränderung und echte Leidenschaft für Innovation
Das bieten wir Dir
Hybrid Work: Kombiniere flexible remote Arbeit mit Teamtagen im Office
Workation: Arbeite temporär von einem Ort deiner Wahl innerhalb der EU, Island, Liechtenstein oder Norwegen
Unbefristetes Arbeitsverhältnis bei Europas Vertrauensmarke
27 Urlaubstage + 3,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval
Buddy Programm (ein erfahrener Trustee steht Dir zur Seite)
Individuelle Weiterentwicklungsmöglichkeiten und interne Learning-Angebote
Events (Team Events, Unit Events, etc.)
Health Pass - kostenlose Online und Offline Sport-, Fitness- und Gesundheitskurse
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch - ob Du zu uns passt, ist unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
","sharing_title":"Initiativbewerbung - Management","sharing_description":"Join Europe’s Community of Trust!Trusted Shops entwickelt SaaS-Lösungen für über 40 Millionen Nutzer:innen und 30.000 Unternehmen in ganz Europa. Wir glauben an eine digitale Welt, in der Vertrauen di","locations_question":"Was ist dein bevorzugter Arbeitsort?"},"en":{"description":"Join Europe’s Community of Trust!
Trusted Shops develops SaaS solutions for over 40 million users and 30,000 businesses across Europe. We believe in a digital world where trust is the foundation of every online transaction to create a digital world where shoopers and online shops can connect with confidence.
With our headquarter in Cologne (Germany) and 700 Trustees working across Europe we enable trust between people and businesses in the digital age.
Our product portfolio includes products such as the Trustmark, Buyer Protection and the eTrusted experience feedback platform.
We’re always on the lookout for outstanding minds with a leadership mindset, entrepreneurial spirit, and a passion for digital business models. If you’re eager to help set the course and drive change, bring your strengths to the table with a proactive application!
Potential focus areas
Executive Leadership
Unit Head / Vice President (Product, Tech, Marketing, Sales, Customer Success, Finance, GTM)
Strategic Program Development & Transformation
Innovation Management and Digital Scale-up Projects
Your leadership responsibilities with us
Develop, implement, and scale strategic initiatives
Lead and nurture high-performing, cross-functional teams
Own key metrics across revenue, growth, and operational efficiency
Build and sustain an innovation-driven company culture
Collaborate with internal and external stakeholders as equals
Explore our products: https://business.trustedshops.de/
","sharing_image":"https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2230090/normal_sharing_2pr7f88sh7e5.png","requirements":"Several years of leadership experience in relevant digital business environments
Strong grasp of SaaS or e-commerce strategies & KPIs
Excellent communication, confident decision-making, and emotional intelligence
Hands-on approach combined with strategic foresight
Boldness for change and a deep passion for innovation
What we offer you
Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","sharing_title":"Speculative Application - Management Role","sharing_description":"Join Europe’s Community of Trust!Trusted Shops develops SaaS solutions for over 40 million users and 30,000 businesses across Europe. We believe in a digital world where trust is the foundation of eve","locations_question":"What is your preferred work location?"}},"options_cover_letter":"optional"},{"position":1,"postal_code":"50823","locations_question_type":"multiple_choice","guid":"44ufb","education_code":"high_school","on_site":false,"options_photo":"optional","locations_question_required":true,"sharing_title":"Speculative Application (f/m/d)","company_name":"Trusted Shops SE (DE)","slug":"speculative-application","options_cv":"required","min_hours_per_week":"40","max_hours":40,"options_phone":"required","locations":[{"id":29354,"name":"Cologne","state":"Nordrhein-Westfalen","country":"Germany","city":"Cologne","translations":{"de":{"name":"Cologne","city":"Cologne","postal_code":"50823","street":"Subbelrather Str. 15c ","note":null},"en":{"name":"Cologne","city":"Cologne","postal_code":"50823","street":"Subbelrather Str. 15c ","note":null}},"country_code":"DE","postal_code":"50823","state_code":"NW","street":"Subbelrather Str. 15c ","note":null}],"state_name":"Nordrhein-Westfalen","country":"Germany","category_code":"other","close_at":null,"updated_at":"2026-05-18 11:28:18 UTC","sharing_image":null,"salary":{"max":null,"min":null,"period":null,"currency":null},"location_question_visible":false,"mailbox_email":"job.44ufb@trustedshops.recruitee.com","hybrid":false,"title":"Speculative Application","state_code":"NW","requirements":"Your Profile:
Openness, transparency and mutual respect are simply part of our DNA. We work flexibly and independently, but always in direct exchange with our team. We firmly believe that each of us brings unique talents to the table, from which we all benefit, and therefore rely on trust and regular feedback.
Do you feel the same way? Then we are looking forward to getting to know you!
What we offer you
Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within the EU, Iceland, or Norway.
Permanent contract with Europe's trusted brand
27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","max_hours_per_week":"40","dynamic_fields":[],"highlight":null,"experience_code":"entry_level","description":"Nothing that matches your interests?
But you think that Trusted Shops and you are a good match? You love e-commerce, like the international working environment and appreciate the open corporate culture - then don't let that stop you from taking the initiative!
We may soon have the right job opening for you.
","careers_apply_url":"https://trustedshops.recruitee.com/o/speculative-application/c/new","options_title":"off","employment_type_code":"fulltime_permanent","tags":[],"department":"People","published_at":"2017-09-27 09:01:14 UTC","remote":true,"min_hours":40,"id":82133,"country_code":"DE","cover_image":null,"locations_question":"What is your preferred work location?","created_at":"2017-09-27 09:00:57 UTC","location":"Remote job","careers_url":"https://trustedshops.recruitee.com/o/speculative-application","status":"published","city":"Cologne","sharing_description":"Speculative Application (f/m/d)","options_salutation":"off","open_questions":[{"id":82132,"position":1,"options":{},"required":true,"body":"What are your salary expectations?","kind":"string","translations":{"de":{"body":"Wie hoch sind deine Brutto-Gehaltsvorstellungen/Jahr?"},"en":{"body":"What are your salary expectations?"}},"open_question_options":[]},{"id":82629,"position":2,"options":{"length":120},"required":true,"body":"When are you available at the earliest / What is your basic period of notice?","kind":"string","translations":{"de":{"body":"Ab wann bist Du frühestens verfügbar? / Wie ist Deine grundsätzliche Kündigungsfrist?"},"en":{"body":"When are you available at the earliest / What is your basic period of notice?"}},"open_question_options":[]},{"id":82133,"position":3,"options":{"length":120},"required":true,"body":"Do you agree that we include you in our internal applicant pool?","kind":"single_choice","translations":{"de":{"body":"Bist Du damit einverstanden, dass wir Dich in unseren internen Bewerberpool aufnehmen?"},"en":{"body":"Do you agree that we include you in our internal applicant pool?"}},"open_question_options":[{"id":670910,"position":0,"body":"No","translations":{"de":{"body":"No"},"en":{"body":"No"}}},{"id":670909,"position":1,"body":"Yes","translations":{"de":{"body":"Yes"},"en":{"body":"Yes"}}}]},{"id":2369828,"position":4,"options":{},"required":true,"body":"Do you have a valid work permit for Germany and/or are you an EU Citizen? ","kind":"boolean","translations":{"de":{"body":"Hast Du eine gültige Arbeitserlaubnis für Deutschland bzw. bist EU-Bürger*in?"},"en":{"body":"Do you have a valid work permit for Germany and/or are you an EU Citizen? "}},"open_question_options":[]},{"id":2369837,"position":5,"options":{},"required":true,"body":"Do you have your registered main residence in Germany?","kind":"boolean","translations":{"de":{"body":"Hast Du Deinen gemeldeten Hauptwohnsitz in Deutschland? "},"en":{"body":"Do you have your registered main residence in Germany?"}},"open_question_options":[]}],"translations":{"de":{"description":"Nichts dabei, was Deinen Interessen entspricht?
Aber du findest, dass Trusted Shops und Du gut zusammenpassen? Du liebst E-Commerce, stehst auf das internationale Arbeitsumfeld und weißt die offene Unternehmenskultur zu schätzen – dann lass Dich nicht davon abhalten, die Initiative zu ergreifen!
Vielleicht haben wir schon bald den passenden Job für Dich.
","sharing_image":null,"requirements":"
Dein Profil:
Offenheit, Transparenz und gegenseitiger Respekt gehören einfach zu unserer DNA. Wir arbeiten flexibel und eigenverantwortlich aber immer im direkten Austausch mit unserem Team. Wir glauben fest daran, dass jede*r von uns ganz eigene Talente mitbringt, von denen wir alle profitieren und setzen daher auf Vertrauen und regelmäßiges Feedback. Das klingt ganz nach Werten, die auch dir wichtig sind? Dann freuen wir uns sehr, dich kennenzulernen!
Das bieten wir Dir
Hybrid Work: Kombiniere flexible remote Arbeit mit Teamtagen im Office
Workation: Nutze zusätzlich die Option von Workation und arbeite temporär von einem anderen Standort innerhalb der EU, Island oder Norwegen.
Unbefristetes Arbeitsverhältnis bei Europas Vertrauensmarke
27 Urlaubstage + 3,5 zusätzliche freie Tage an Weihnachten, Silvester und Karneval
Buddy Programm (ein erfahrener Trustee steht Dir zur Seite)
Individuelle Weiterentwicklungsmöglichkeiten und interne Learning-Angebote
Events (Team Events, Unit Events, etc.)
Health Pass - kostenlose Online und Offline Sport-, Fitness- und Gesundheitskurse
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Du bist Dir nicht sicher, ob Du bist, wonach wir hier suchen? Bewirb Dich!
Bei Trusted Shops interessieren wir uns für Dich als Mensch - ob Du zu uns passt, ist unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität. Trusted Shops bekennt sich klar zu Diversität und gegen Diskriminierung.
","sharing_title":"Speculative Application (f/m/d)","sharing_description":"Speculative Application (f/m/d)","locations_question":"Was ist dein bevorzugter Arbeitsort?"},"en":{"description":"Nothing that matches your interests?
But you think that Trusted Shops and you are a good match? You love e-commerce, like the international working environment and appreciate the open corporate culture - then don't let that stop you from taking the initiative!
We may soon have the right job opening for you.
","title":"Speculative Application","highlight":null,"sharing_image":null,"requirements":"Your Profile:
Openness, transparency and mutual respect are simply part of our DNA. We work flexibly and independently, but always in direct exchange with our team. We firmly believe that each of us brings unique talents to the table, from which we all benefit, and therefore rely on trust and regular feedback.
Do you feel the same way? Then we are looking forward to getting to know you!
What we offer you
Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within the EU, Iceland, or Norway.
Permanent contract with Europe's trusted brand
27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
","sharing_title":"Speculative Application (f/m/d)","sharing_description":"Speculative Application (f/m/d)","locations_question":"What is your preferred work location?"}},"options_cover_letter":"required"}]}